Spent two weeks at this hotel end of August and first week September.
Reception, we checked in without an issue, taken to our room, We had a problem with the shower told reception we were upgraded to another room by the management within 30 minutes.
The room was nice spacious, clean and tidy, mini-fridge with water and soft drinks only one bottle of Pepsi or lemonade and two bottles of water.
Hotel very clean never seen so many cleaners inside and also in the grounds. Nice walk to the beach past two swimming pools Pool bar by the beach nice soft sand and plenty of sunbeds. Hut for beach towels between the two pools.
Buffet restaurant was good, not great would like to have had more vegetables and potato's in the evening not chips chips and more chips.
Breakfast was OK except for the coffee always warm or cold, taken from other tables who had finished, some times with only two cups left in the pot. ask for hot coffee and you may get a fresh pot. Around 9.15am hard to find a table it takes the staff to long to clear the used ones.
Tablecloths were hardly ever clean. Dinner has two sittings which has gone back to 6.30pm until 8.00pm and 8.30pm until 10.00.
The bar/waiting staff do a great job, the brandy gin and whisky are very poor local brands you will not get any branded drinks in this hotel. The beer and wines were fine.
Entertainment was the worst we have ever seen Riu hotels should start to entertain the guests with proper entertainment and not use the hotel staff.
Wi-Fi in reception works OK you have to sign in to a Riu site User name riu / Password 2013
I'm a Riu Diamond member and go to Riu Palace hotels because of the excellent service you receive I will not return to Tunisia because its not up there with the other Riu palaces I have been use to, more of a 4* Riu club hotel.
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