We stayed here for the last two weeks in September and the weather was unseasonably hot.
The Hotel states in the brochures that the air con is turned off on the 15th of September thank goodness that this was kept on in the bedroom as it would have very uncomfortable. Unfortunatly the Hotel did turn the air con off around the bar area which forced everybody to look for seats outside at night. These were in short supply and mainly occupied by the smokers. I think that the managment need to review this policy and keep the Hotel as comfortable for the guests way beyond the September date.
The quality of the Hotel and the problems regarding Sunbeds have already been well documented by other reviewers and it would be nice to see somebody from Iberostar to comment on their staff saving Sunbeds as it is the policy of the Hotel that reserving sunbeds is not allowed.
We did not have any problems with any of the staff here, but some have liitle understanding of English but don`t let this put anybody off from using this Hotel. If you use manners and common sense and treat the staff with respect (also the odd tip here & there always helps) you should have no issues at all.
It took two trys asking at the reception to get a light bulb changed in the room but we got there in the end and it was not a big issue.
A few people have previously mentioned in previous reviews about the larger barman who did not treat the English with the same service as other nationalities. No problems here as a tip smoothed the way and it`s seems his English is limited but he understands the value of a good tip. This worked a treat as drinks appeared very quickly and with a smile !!
The only other issue regarding our holiday was getting there and back we booked via Thomas Cook and I think they have cut a few corners using Nouvelair instead of their own Planes. We only had a 30 minute delay going out which was made up. The airline is a basic no frills service which you do not expect from a company like Thomas Cook. Enough people have previously commented about this issue and It would be nice to travel on an airline where basic safety instructions and procedures were adhered too.
On the whole the holiday was value for money and having travelled to Djerba wouldn`t rush back but would`nt put anyone off from going there either.
- Official Description (provided by the hotel):
- Get swept off your feet at the IBEROSTAR Mehari Djerba. By the varied cuisine of its restaurants, by its location on the sea front, and by its Tunisian style. Most of all, by the island it rests on: the island of Djerba, otherwise known as the island of the lotus-eaters. It’s a beautiful and mythical island that managed to enchant Odysseus after he escaped the sirens’ song. Once you lay eyes upon it, you too will have trouble leaving. Would you like to discover the secrets of this all-inclusive Tunisian hotel? Like new. That’s how our rooms will make you feel. Whether you come as a family or with your partner, you’ll have views of the sea, the pool, or the gardens. What’s more, we refurbished our rooms in 2016, along with the heated pool, the spa, and the majority of our bars and restaurants. A stone’s throw from paradise. Just in front of the hotel, the island awaits you with white sand, palm trees, and the turquoise waters of Sidi Akkour beach. Don’t miss the sunset from the Beach Bar, or take full advantage of the median temperature of 20ºC by taking a quick dip. Tremendously delicious. Be overcome by the flavours of Arab cuisine, by the aromas of its spices, and by its traditional dishes. Stop by the hotel’s family restaurants and enjoy its all-inclusive plan. Can you think of a better way to enjoy your holiday? Say goodbye to stress. Refreshing your body and your mind is easy on a Tunisian holiday at a hotel with spa. Try a massage or a body treatment, let the water replenish your senses with our moisturising treatment, and relax every one of your pores with a Turkish bath. Experience Tunisian culture. Attend a Tunisian dance show, try shisha, or put yourself in the shoes of Lawrence of Arabia by crossing sand dunes on camelback. In this Djerba hotel, there’s no excuse for not getting swept up by the country’s culture! A constant adventure for the children. The Miniclub is a tailor-made space for them. Here, they can meet new friends, dress up as pirates, play water games, or try their hands at minigolf. And to cool off, they have a pool with a slide shaped like a camel! ... more less
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- Also Known As:
- Iberostar Mehari Djerba Hotel Djerba Island
- Iberostar Djerba