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“Second time here, just as good as the first!”
Review of Edgewood Resort

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Edgewood Resort
Ranked #12 of 14 Hotels in Alexandria Bay
kesrock
Level 5 Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Second time here, just as good as the first!”
Reviewed August 2, 2011

Great resort! Clean rooms. Fabulous views of St. Lawrence from all rooms. New pool area nicely done but not quite finished, hot tub and fountains not working yet. Slightly outside the downtown area which is where all the action is. About a good 1/2 hour walk, no taxis available in this town at all. We were on motorcycles and we like to park the bikes and either walk or cab to entertainment. This is the one downfall of this resort, you can see the town right across the small inlet but you cannot get there easily. Resort should provide shuttle service.
2 restaurants at the resort. Patio restaurant open Saturday only. Other one in the main building is good a little higher priced. Coffee and breakfast are not included in the room rate. There is a coffee and a buffet breakfast in the restaurant on the weekends for an extra fee. During the week coffee is free and there are a few snacks out as well but you have to go out for breakfast.
This is a nice, clean, quiet resort and we will definitely go back! Love the Alexandria Bay area!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kesrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Any
English first
Pilesgrove, New Jersey
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2011

We have been taking tour groups to the Edgewood - 5 times in the last 6 years. The group always has a good time. Our buffet breakfasts and dinners have always been good. Friendly owner and staff. Edgewood Resort is one of those places where you can go and feel like you are going home.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank BeaFoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo,NY
Level 4 Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 27, 2011

We have not been to Alex Bay in at least 10 years. We picked the Edgewood Resort based on it's water front location. Our room was a water edge room overlooking the St.Lawerence river. We thought the price high, but wanted to be on the water. Pleasantly surprised! The resort has been done over and was very nice - new pool, new excellent dining room and more. Some things were not completely done, but will only make it nicer. We had a second floor room( no elevator) with a oeuvRe balcony overlooking the river and Boldt castle- lights at night on the castle were beautiful. We are planning another visit this fall.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paweibel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga Springs, New York
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 20, 2011

When you pay $159.00 a night to stay at a place that calls itself a resort you expect more then what is offered at the Edgewood. The grounds are a beautiful work in progress..the rooms are so-so. Our tub was tiny with old dirty non slip flowers plastered to the bottom. the towels are sparse in quanity, thickness and size. There are NO refrigerators or coffe pots in the rooms. We asked several staff if breakfast was part of the stay and were told there was a continental breakfast Thurs and a buffet Fri. I kid you not...they has pop tarts and dollar store puddings for Thursdays breakfast!!! Fri we went down for the buffet. No one was there and there was nothing written on the marquee so we sat down for breakfast. Imagine our surprise when the owner presented us with a $28 bill for a mediocre buffet!! The owner was when rude to another when he thought the coffee came with the room and she insisted he pay $4.00!! The area is so beautiful but I would not recommend this place to stay!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank susanny123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level 6 Contributor
122 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed July 12, 2011

Enjoyed 2 nights here after checking out some of the other places in the area. The staff was friendly, and the rooms were clean. We settled on a room on the water with an amazing view. Rooms are spread over a bunch of buildings, The rooms are vastly different in price and view, but all of the rooms we looked at were clean. The pool was nice, and the grounds beautiful. The only reason I didnt give 5 stars is that for a resort there were not that many activities. There is an outdoor pool and a small playground my kids checked out, but no indoor pool or other kids activities onsite. There is a marina if you have a boat. The restaurants were closed the days we were there so we had to leave the resort to get breakfast. We had nice weather so overall it was great, but I imagine a rainy day might have been a bit depressing at this resort! Definitely however the rooms are very clean and nice, and we will stay at Edgewood again.

Stayed June 2011, traveled with family
Helpful?
1 Thank doclorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merrick, New York
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 21, 2011

The beautiful views do not make up for the owner Janine's abrasive rudeness. We had read all the previous reviews before my daughter booked her wedding and did not think we would have the problems the reviewers wrote about. Thought all we needed to do was be nice and we would have a positive experience. IMPOSSIBLE. Janine has zero people skills, absolutely no business sense and she is augumentative, spiteful and incapable of normal conversation. What a shame, the staff was lovely and seemed to try to compensate for her. The food was good, the staff spirited, the views and grounds were lovely....the owner should hire a manager to oversee her business. She overcharged and just ran unapproved expenses on our daughters credit card, we asked that the coffee cups not be set before dinner she was rude and disrespectful as she cleared the cups and then when it was time for dessert she punnished us by setting up all the pastries we bought in out of sight and not serving coffee! I had to move the dessert table and coffee had to be requested by guests ( we had 150 people at the wedding and booked over 50 rooms for the weekend) we also had issue with her overcharging for liquor as previous reviews stated. Her outbursts which had my daughter crying before, during and after the wedding are too many to list. Read all the reviews, take them seriously and book elsewhere. All of these reviews can not be from unreasonable people. Do not be swayed by the gounds or the views, she will without a doubt stress you from start to finnish.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank lisahammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alexandria Bay hotels

Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2011

My husband and I have a camp in the area and chose the place for the view. Only after we booked did we get a taste of how awful and rude the owner Janine is. I had family coming from down state and booked about 50 rooms. The owner would only do things her way and screamed at me in front of my mother-in-law over telling her I would be having two less people a few days after final count was given. She said my visit to see her needed an appointment. I ended up paying for 3 people who did not come. Her policies are unclear as she says one thing and changes it later on. I had a beautiful reception due to the weather and support of my family not because the owner made it a special day for us. What a shame for such a beautiful view, kind and helpful staff that I can say that all the boat slips are empty and I have to warn people not to consider having a wedding here so as not to deal with Janine.

Stayed June 2011, traveled with family
Helpful?
5 Thank blackout_6411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edgewood Resort

Property: Edgewood Resort
Address: Edgewood Park Road, Alexandria Bay, NY 13607
Location: United States > New York > Alexandria Bay
Amenities:
Bar / Lounge Kitchenette
Hotel Style:
Ranked #12 of 14 Hotels in Alexandria Bay
Price Range (Based on Average Rates): $$
Number of rooms: 101
Also Known As:
Edgewood Hotel Alexandria Bay
Edgewood Resort Alexandria Bay
Edgewood Alexandria Bay

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