I stayed there August 17-19th, the last weekend of Pirates Weekend. This IS NOT the Bonnie Castle that Don Cole owned, that's for sure!!!! We had an Obviously a non-updated room. The balcony was so dirty and loaded with cobwebs, a Filthy table on it, dirty mirrors, the jaquzzi's faucets kept falling off and the shower had to bugs in the drain. And it was 02:30 and i Still had dirty towels!!! We checked out after the bugs at 06:00 in the morning. Never got a chance to explain they just took money off the bill. Why wouldn't you want to speak Directly to that individual? Poor customer service and DEFINATELY NOT RESORT MATERIAL!!!!!!
- Official Description (provided by the hotel):
- Located on the shores of the St. Lawrence River in Alexandria Bay, New York, Bonnie Castle Resort is your gateway to the breathtaking beauty of the Thousand Islands. A world of beauty, history, and relaxation awaits you at Bonnie Castle Resort. Enjoy fine dining in our Manor House Restaurant, grab a sandwich on the dock at The Pointe Bar and Grill, relax by the pool, or simply sip a cocktail on our expansive decks overlooking Boldt Castle on Heart Island. Visiting by boat? Take advantage of our full-service marina. Whether you're looking for a fun family getaway or a perfect spot to host your wedding or other event, Bonnie Castle Resort and the Thousand Islands region offer something for everyone. We look forward to making your stay as enjoyable and relaxing as possible. Please note that Bonnie Castle Resort is under new ownership and management as of May 2012. Come visit and see what's new as we update this property in a manner deserving of its rich history. ... more less
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- Also Known As:
- Bonnie Castle Hotel Alexandria Bay
- Bonnie Castle Alexandria Bay