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“Terrible customer service, not worth the wait.”
Review of Bay Area Bakery and Chocolates - CLOSED

Bay Area Bakery and Chocolates
Description: We make our own Bagels on premiss then make breakfast and lunch sandwiches on them...also on our own croissants and rolls. we have a full line of pastries, cookies, desserts and an Espresso Coffee Bar!
Restaurant details
Description: We make our own Bagels on premiss then make breakfast and lunch sandwiches on them...also on our own croissants and rolls. we have a full line of pastries, cookies, desserts and an Espresso Coffee Bar!
Reviewed July 22, 2012

My husband and I had a recent stay in ALexandria Bay and wanted to go to Chez Paris for breakfast but there was a line out the door so we headed across the street to the bakery. We waited in one line to order food and then were directed to another table to pay and then instructed to seve myself coffee. It was very confusing and didnt at all make sense. I had ordered the quiche and a cupcake and my husband had a bagel sandwich and a cream cheese danish. We had arrived with friends who were in line ahead of us and ordered 2 quiches. the girl behind the first counter came over and brought us my quiche and the bagel sandwich. We inquired about the pastry, and we were told it would arrive shortly. Out friends who ordered prior to us hadnt gotten a thing. The girl finally came over to say that there was only one quiche left and they wouldnt be getting the other. They had also still not gotten an iced tea that was now ordered over 1/2 an hour before. The quiche was $5.99 and the size of a cupcake. What a joke. I do not usually get this mad about slow service but they were not at all apologetic or trying to make things right. We left hungry and unhappy, will not return!

2  Thank heathork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (32)
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25 - 29 of 32 reviews

Reviewed July 15, 2012

You will totally break your diet when you walk in here! The breakfast/lunch offerings are great, but it's the confection creations that are to die for! If you love chocolate, you gotta stop in this place!

Thank wmorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

we stopped in after eating breakfast at a different location and were so bummed. Everything LOOKS and SMELLS so good!!! We did try some treats (cookies and cupcakes) which were awesome! Would love to try for breakfast sometime!!!!

Thank Tammil73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

If you want to experience what its like to not have your business appreciated than this is the place to go. I have a camp across the water and love coming to the bay for breakfast. I have given this place many opportunities and it has failed every time. Older lady who appears to be the owner always seems miserable. Each time Ive visited each member of the staff was extremely unproductive, and performance was like it was there first day. Service is poor. Coffee is poor, usually out, no flavored creamer etc... No A/C, multiple fans on floor stirring up all sorts of dust. Im not a person to usually write reviews but this establishment is a slap in the face to people that world hard to give customer service and a nice appearance. Its unfortunate that people stop here because it takes away from other businesses and makes Alexandria Bay look bad.

    • Value
    • Atmosphere
    • Service
    • Food
Thank jonsnowden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

We went there twice during our 3 days stay in Alexandria Bay. The bagels are great and very fresh. You can also get yogurt with fresh fruits and other bakeries.
We really enjoyed the place and it's a good choice if you pay attention to what you eat.
The regular coffee however did not meet our expectations. Not tasty enough.

Thank subtil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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