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“Elegance is an art”
Review of Amanpuri

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Amanpuri
Ranked #42 of 95 Hotels in Thalang District
Certificate of Excellence
Paris
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Elegance is an art”
Reviewed January 2, 2007

Every detail is sophisticated. Very elegant villa. Very nice staff. Wonderful Thai food (Italian restaurant have no interest). What else ? no TV , no flat screen , no, it is not a place for "nouveau riche".

  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank exclusive_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 17, 2006

The last few reviews have not exactly been great, but truthfully this place is still the best place to go in Phuket. Yes it is expensive and I think people do expect for the money the world at their disposal, but what makes this place is the subtle things.

I have been there twice and at different times of the year (low season and high season) and it really does attract vastly different types of people. If you can go in High season and avoid the arrogant champagne swigging eastern europeans.

The rooms are looking a bit on the old size and they are going to get re-furbed quite soon, but they are in a traditional thai style and they are clean.

The new spa is expensive but good with and the food at the restaurants is excellent. The beach bbqs are a must and they have a huge fleet of boats at your disposal.

The beach is also the best on the island and the next door Chedi hotel is also an excellent alternative choice.

Overall a excellent hotel, looking a bit dated but all those celebrities and royalty that still go along can't be too wrong.

  • Liked — bathroom and shower
  • Disliked — looking slightly old
  • Tips/Secrets — go here only if it is time to splash out....i.e. honeymoon
  • Stayed April 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
16 Thank CrisHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
2 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 30, 2006

As an "Amanjunkie", I trusted that Amanpuri was the best option for Phuket. Unfortunately, this resort has seen better days. Our "Ocean Front" Villa was overgrown and felt more like a jungle view. The concierge had a difficult time with english and dropped the ball on most our non-beach requests. As for the beach, very nice but shared with another resort. Overall, an OK stay but not one to go out of your way for.

  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
19 Thank HSTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 14, 2006

Aman Resorts enjoy a fine reputation.
After having stayed at other Aman resorts we decided to have a beach
holiday at the Amanpuri. Wrong choice. We stayed there in May 2005.
Obviously the previous manager had left some time earlier to run the
newly opened Trisara. And indeed, we definitely didn't get the impression
that the hotel was well managed. Compared to other hotels in Thailand,
like the wonderful Four Seasons in Chiang Mai, the Amanpuri's service
level is inferior.
Take the beach for example: Even though there is plenty of staff at
the beach, we never really got any fresh water or fresh towels. Even
worse, there was plenty of litter at the beach, during our stay none of
the staff ever picked up a piece of rubbish.
Take the restaurant for example: service is very slow, orders keep
getting mixed up, food is ok but not more, prices are stellar.
If someone from the management showed up, they would usually
spend their time with each other chatting in the restaurant.
Pick some other place on Phuket, the Amanpuri doesn't live up to Aman
standards. The Banyan Tree and the Trisara among others are
excellent choices.
at all.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
38 Thank kay97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york City
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 3, 2006

I've never written a review before, but I was inspired by both my wonderful trip to the Amanpuri (and other Aman hotels, including the beautiful Amangani in Jackson Hole), but also by the very negative review right here.

The hotel was beautiful. The attention to detail is amazing. The staff were more than helpful. They are not overbearing, which is what I prefer on a trip. Yet, every whim that I had was met. If I left my room for only an hour in the morning, to get a cup of coffee and read my book, I'd reenter to find that it was already cleaned. No other hotel in the world has done that. The Aman property is stunning, and the amenities are definitely top of the line.

When I read reviews by people who are angry that the staff didn't go out of their way to explain every single last detail, it makes me laugh. I know different people have varying standards, and I accept that. I'm pretty laid back. I prefer the beauty of the rooms and the surroundings to overbearing service. I do bristle if the service is rude, however. I found NOTHING lacking at this hotel. If I was unsure of something, I just read the information left in the hotel room or asked the concierge or front desk. Every question was met with a smile and a very helpful answer.

When I read negative reviews like the one that inspired this response, I have to wonder what some people are looking for in a hotel. I was very happy here, and I would happily put my vacation into the hands of the Aman people.

If you are into glitz and flash, they are not for you. If you are into quiet, some personal space surrounded by top of the line decor, service, and amenities? Then this is the place!

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
32 Thank tamarac661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2006

This place is amazing...we have traveled all over thailand for 2 wks on our honeymoon and nothing could have been better than ending it at amanpuri...i don't know what they have in the water in LA but they were not at the same resort i was...everywhere we went we were attented to...at the beach our water was filled and chilled...the restaurant was great and our food was excellent...and we live in nyc and go out for meals alot! all in all a great experience and one i highly recommend!!!

Stayed March 2006
Helpful?
5 Thank smsny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 20, 2006

Don't rely on the previous review. Interesting that the reviewer is from LA and perhaps doesn't get the Aman philosophy of unintrusive service, rather than the in your face service of N America. Less is more is the key here. Have stayed in 5 separate Aman hotels - they are so NOT resorts, despite the Aman Resort name - in the last couple of years, with 5 weeks this year. All are exemplary, with Le Melezin least conforming to the Asian service culture - the French still struggle to raise a smile. Aman's phiosophy of "ask and it shall happen - provided it's legal" prevails at the Amanpuri, as at all the other Amans in the region. It is understated, beautifully designed, sits comfortably in its environment, on a great beach and is affordable. Try getting in at Christmas - unless you've been going for years you won't be able to get in. I can't. All those people can't be wrong.

  • Stayed December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Amanjunkie 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amanpuri

Property: Amanpuri
Address: Pansea Beach, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Thalang District
#22 Top resorts Hotel in Thalang District
#30 Spa Hotel in Thalang District
#33 On the Beach Hotel in Thalang District
#34 Family Hotel in Thalang District
#38 Luxury Hotel in Thalang District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Amanpuri 5*
Number of rooms: 83
Official Description (provided by the hotel):
Amanpuri (place of peace) was built in 1987 and became Aman's flagship property. Reflecting the style and elegance of Thai culture, the resort's graceful pavilions and villa homes are situated in a coconut plantation on a headland overlooking the Andaman Sea. Elevated walkways connect pavilions to the resort's private white sand beach and facilities, including the first Aman Spa. With a fleet of luxury cruisers, Amanpuri offers the opportunity to explore the Andaman Sea. ... more   less 
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Also Known As:
Amanpuri Hotel Thalang
Amanpuri Hotel Phuket
Amanpuri Resort Phuket
Amanpuri Phuket, Thailand

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