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“An expensive, but rewarding beauty”
Review of Amanpuri

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Amanpuri
Ranked #41 of 97 Hotels in Thalang District
Certificate of Excellence
Reviewed April 15, 2013

It is a delight to find this marvelous beauty of this resort within an incredible tropical setting. The pristine beach is superb, as well as the three pools. Service is outstanding and your every need will be met by courteus and attentive staff. The rooms are tastefully decorated with generous areas in every respect. From the settings to the quality of service, we were not disappointed.

What we did not find up to luxury standard is the food. For the price - thirty dollar hamburger / table wine in the hundred dollar range - you would expect more, much more. Breakfast was good, but closer to average than excellence!

The prices are steep...very steep. But overall, the experience is worthwhile.

Room Tip: Ask for a room with ocean views!
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  • Stayed: April 2013, traveled as a couple
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4  Thank Cocolo47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 1, 2013

A group of 12 of us staying in a nearby private villa complex wanted to sample the Aman experience and booked dinner at the resort restaurant. Upon booking, the staff member insisted we eat early. We obliged by arriving at 6.30 but wanted to start the evening at the outside bar watching the sunset with cocktails. We were rushed to order and even before the cocktails had arrived, were asked to move inside to the restaurant. When we asked to stay until we had received and finished our cocktails, the restaurant menus were brought out to us at the bar! The waiter insisted we choose a few dishes to share but we asked to have our own meals. To make the evening smoother, we all chose the same set menu. The service was uniformly poor. Meals were forgotten, our main meals were all combined into a few bowls and we were asked to share, and no-one, including the restaurant manager seemed to care. We are all fortunate enough to have dined in many great locations, and we all agreed that this was one of the most unusual meals we had experienced. I asked the manager why we had been treated so poorly. He told me that during high season, outside bookings were not usually taken and we had been accepted by mistake. He intimated that they wanted us out as quickly as possible to make room for other guests. This situation was very poorly handled by a resort group that supposedly sets the standard for luxury and for exemplary service.

Stayed: April 2013, traveled with friends
12  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

This place is amazing. The service is incredible. We had a pool room with a partial ocean view, tons of space to ourselves and incredibly private. Also, we were there in high season but they were only about 60% full, I am told this is standard and intentional. No reservations are needed for anything, you can walk to any of the restaurants and sit down. Likewise you can walk to the beach and get any seat you want, on the water, in the shade, etc. No one rushes to the beach here and tries to reserve a spot, which I have always found highly annoying when I see it happen. The minute you arrive to the beach someone greats you, prepares your chairs, brings you ice and water, etc. They also constantly adjust your umbrellas, etc. Several of the staff members also remembered us from day-to-day, but we were only there a handful of days. It is also nice not waiting for a bill, they take your room number when you sit down anywhere and just bill you (you can of course see the bill if you want). The best part was when the mercedes dropped us at the airport there were two porters who spoke fluent thai and english who got us through the checkin line quickly and ensured our bags were checked through to the USA (this was a huge help). Fresh flowers are rotated in the room, beautiful orchids one day and then an amazing arrangement the next. Fresh fruit in the room also, candles lit when you come back from dinner, chairs around our private pool nicely prepped, etc. Rooms were in very good shape, no wear or tear. Also good room service. You get what you pay for and they nailed all the little details that so many places miss. Rooms reminded me of Carneros Inn in California, but nicer and larger. Only place I have ever had better service was Blackberry Farms (and it is the #1 inn in the world).

A few very minor nits
- Some of the headphone connectors in the gym were busted (the gym is amazing, views from every spot over the ocean)
- Some of the beach staff could have been slightly more attentive when you needed a drink, towel, etc, had to chase them down a few times
- It is 6 degrees from the equator, so even during the best time of the year it is hot and the sun is very strong (you will burn if you are caucasian)
- Very expensive (particularly the spa and boat rentals)
- Ultimately Thailand is a third world country, so while you don't notice it at the resort if you try to spend any time in Bangkok or elsewhere it will hit you and people outside the resort will try to rip you off (not a ding against Amapuri, but I had to mention it because as a US citizen we wondered if we wouldn't have been just as happy at an equally nice/expensive resort not literally halfway around the world).
- The thai dinner restaurant could have been a little better for the price, lunch was decent and the japanese restaurant was very good. We did not try the Italian restaurant (didn't look like many people did)

Room Tip: 908 private pool with partial ocean view was amazing, worth the upgrade expense. One of two such ro...
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  • Stayed: March 2013, traveled as a couple
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3  Thank The_Grey_Fox_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

one of the first aman hotel. everyone loves it, prices sky high, location great. rooms even after update just ok.
some of the vvillas have the most spectacular view you could get. bt be pepared... a villa sets you easily back 4-5tsd euro a night.
never mind the other ste of costs you will find on your check out bill.
is it worth it: yes , if you re up for a romantic couple of days if you want to play golf, use the fleet to be out on open sea, if you just want to rlax...
after overcoming the bill you will book again.. i promise

Room Tip: get a villa if you are more than 2
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  • Stayed: January 2013, traveled as a couple
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4  Thank R-pP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

We went to Amanpuri in the early 1990s for the first time. I told the kids we were going to a place with no TV or telephones (cell phones not being so prevalent then). They were quite dreading this until we got there and we were all so taken by the beauty and serenity. It took no effort to sync with the gentle rhythm.
Two weeks ago, we went again, after nearly 20 years. My concerns that Amanpuri might be getting a bit old and tired were quickly allayed. The buildings and rooms were immaculate; the grounds even more beautiful; and the staff attentive and courteous. needless to say, the food was so good we never left the grounds of the hotel!
It is somewhat pricey, but so very worth it!

  • Stayed: February 2013, traveled with friends
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1  Thank Riosupermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013 via mobile

Amanpuri
We visited here at the end of our stay in Thailand. We thought we would save the best until last. We heard so much about Amanpuri. It is important to say that the setting is exquisite. The secluded beach area spectacular - and the beach staff are to be commended for their consistent outstanding service. Restaurants were average. However in the villa - we we're very fortunate to have Ben and Tor who made the most outstanding meals for us - dining in the villa was the highlight of our stay. The rooms were good - the hotel is old, and donot understand why a hotel of this ranking has not upgraded its aircondition units. They are so loud - they interrupt ones sleep. Afternoon tea - was exceptional, authentic and very tastefully presented. The Spa - other than the wonderful receptionist Cat - we felt that although the spa was in beautiful surroundings, treatments were average - and unfortunately had to have a treatment repeated as it was not done well at all. The fitness centre was exceptional. Takin all into account - it is highly overated.

  • Stayed: December 2012
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6  Thank Ayangara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

We stayed in Amanpuri between 28 Jan-04 Feb 2013 with my husband. In fact, this was our second stay (we had also spent our honeymoon 2 years ago).
There is nothing to be said for Amanpuri except that it is the paradise on earth!
When we arrived, we were greeted by the hotel staff as well as the hotel manager as usual. We had an upgrade to a partial ocean view garden pavillion and were were taken to our room for check-in where we found a bottle of champagne waiting for us. The rooms are wonderful in my opinion as they are built in a comptemporary yet very traditional Thai style, perfect for a mind-body detox after the hectic city life. One thing that I want to emphasize about Amanpuri is that probably this hotel has the most beautiful beach in Thailand. For me, the quality of the beach and the water is more important than anything when I choose a hotel. Amanpuri's white beach is encircled by coconot trees and you have such a privacy that you think that your spouse closed down the beach just for you:) The water is azure and there are no rocks or anything in the sea. It is pure sand!!!! So even when there is a tide, you still enjoy the wonderful waters and enjoy the view of the hotel from the sea. Also as for Thailand, in some beaches, you can walk and walk for miles in the water but you can't swim as the water is still shallow. In this beach, for those who like swimming, the water gets deep easily off the shore. They have a floating deck in the middle of the sea where you can watch the views and the colorful fish in the sea. They even have towels and cold water on this deck for those who are tired of swimming. The service is flawless. On the beach, they ask you whether you want to have shadow or not and they position the umbrellas accordingly. They change the position of umbrellas throughout the day and when you are out of water, you find that they cleaned or changed your towels in the case that there was sand on them. We have tried all the restaurants on the hotel. All the restaurants including the Thai, the beach and the Japanese were wonderful. We loved the tuna-yellowtale sashimi in the Japanese and the mix curry plate in the Thai. We also had the beach barbecue which was a bit pricy but we enjoyed the ambiance. Try the detox juice in the breakfast as well as passion caipirinha in the afternoon. We also asked the hotel for other dining options outside the hotel and their advice turned out to be real good! I have tried the spa for a couple of times. In the spa, you get to have your own pavillion for the massages and the oriental massage was wonderful I have also suprised my husband for a massage in our room which they organised easily. On our last day, they also helped us with a new room as we had late check out but I think this depends on the availability in the hotel. As a summary, we had once again the holiday of our lifetime in Amanpuri. We can't wait to go back again!

Room Tip: All the rooms are nice but try to get one that is closer to the main swimming pool as there can be l...
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  • Stayed: January 2013, traveled as a couple
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    • Cleanliness
    • Service
4  Thank ajistanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amanpuri

Address: Pansea Beach, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Thalang District
#21 Top resorts Hotel in Thalang District
#28 Spa Hotel in Thalang District
#32 Family Hotel in Thalang District
#33 On the Beach Hotel in Thalang District
#37 Luxury Hotel in Thalang District
Price Range: $842 - $2,096 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amanpuri 5*
Number of rooms: 83
Official Description (provided by the hotel):
Amanpuri (place of peace) was built in 1987 and became Aman's flagship property. Reflecting the style and elegance of Thai culture, the resort's graceful pavilions and villa homes are situated in a coconut plantation on a headland overlooking the Andaman Sea. Elevated walkways connect pavilions to the resort's private white sand beach and facilities, including the first Aman Spa. With a fleet of luxury cruisers, Amanpuri offers the opportunity to explore the Andaman Sea. ... more   less 
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Also Known As:
Amanpuri Hotel Thalang
Amanpuri Hotel Phuket
Amanpuri Resort Phuket
Amanpuri Phuket, Thailand

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