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“Beautiful Banyan Tree”
Review of Banyan Tree Phuket

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Banyan Tree Phuket
Ranked #19 of 95 Hotels in Thalang District
Certificate of Excellence
Manama, Bahrain
Level 5 Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Beautiful Banyan Tree”
Reviewed July 30, 2012

The Banyan Tree Phuket lived up to my high expections. It was a luxury resort located in beautiful surroundings. The water, greenery and sound of bird song in the mornings calmed the mind whilst the high quality of furnishings throughout the resort coupled with the warmth and coutesy of the staff made you feel truly pampered and relaxed.
The Laguna tour desk was conveniently located in the hotel reception area and the staff were very helpful in helping us to book not only the regular sightseeing excursions but also more personal scuba diving trips. All of the tours that we experienced were conducted to a high standard and we felt genuinely welcome.
The Spa relaxtion area by the pool was especially beautiful, although at times children were allowed to play (despite notices that it was for adults and no diving) which spoiled it a little and was frustrating as children had a lovely pool around the other side of the Spa to play in.
Overall, I would definately visit Banyan Tree again, as I did feel genuinely welcome by all of the staff and enjoyed the serenity, beauty and calm of the resort.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
2 Thank Vanessa600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
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Ahmedabad
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 30, 2012

I have been associated with The Banyan tree Resorts since long. Wherever I travel I make it a point to check into the Banyan Tree Resorts because of their awesome hospitality, beautiful resorts, tasty food, courteous staff and a heavenly experience. I made sure that I continue my relation with the resort on my trip to the far east and I was very much pleased to find out that the services and the hospitality was just like what I had experienced at other places in fact the level of services had only grown with the passage of time. It was an out of the world experience this time around and they made us feel very special with all their services. The staff always carries a smiling face which makes your day so special. The prompt services and the ambience which was so beautiful that you would not be able to resist yourself to visit this place again..!! I thank the Banyan Tree Resorts deep from within for all the wonderful things they did to make our trip special and a memorable one. I will make sure to come back again to this awesome place.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KeyurParikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 29, 2012

We stayed for two nights at the Banyan Tree Phuket in a 2 bedroom Sanctuary Pool Villa. I originally booked three nights, and later changed it to two nights. Next time, I'm staying for a week! This was heaven on earth -- everything from the warm welcome with flower garlands and refreshing towels, to the immaculate villa with a private pool, jacuzzi, outdoor bath and shower, and indoor baths and showers with views of the garden. The breakfast had the most delicious Thai foods and we had a room service dinner which was delivered in a basket and beautifully presented. The Banyan Tree Phuket is part of the Laguna Resorts group, which means that you can visit the other restaurants in the other hotels in the groups and sign to your room. We joined the Laguna Resorts tour to Phi Phi Island and James, our tourguide, was excellent.

Room Tip: Pool villas are amazing. Book through latestays.com or Go Vacation to get a great rate (though the...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LondonWorldCupFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 28, 2012

We stayed at the Banyan Tree for eleven nights and it was absolute bliss. When we arrived they placed garlands on our wrists - we thought we were in Hawaii! It was our wedding anniversary the day we arrived and when we got to our villa, we were greeted by a present and a bottle of champagne. We stayed in a pool villa which was heaven, and the weather was absolutely fantastic. The pool villa was superb, with an outdoor pool, then a sala to sunbathe on, followed by a huge garden, leading down to the lagoon where we had another private sunbathing area. The villa and gardens were looked after immaculately on a daily basis by the extremely friendly staff who couldn’t do enough for us. It was also my birthday while we were there and I was given a card and present in the morning followed by a big cake in the afternoon brought to our villa; this was a really nice surprise. The hotel provided bicycles for free and we rode to breakfast and back every day. The breakfasts were very good as there was so much to choose from, from fried eggs to soft shelled crab curry. Daiquiris of all flavours were also served at breakfast. There was a weekly visitor at breakfast time when a baby elephant came to visit. On our first evening we ate at the Saffron restaurant in the hotel, which was Thai, the food was amazing and during our meal a waitress took our picture and at the end of our meal we were presented with it in a frame and with the date on, which happened to be our wedding anniversary. The other restaurants were equally as good, but we ventured out to the local village to vary the choice of food we had, and get some local "out of resort" experience. This included getting some shirts tailor made from one of the excellent tailors offering excellent deals. The hotel also provided a shuttle bus which stopped at four sister hotels and also at the front gate, which from there was a short walk to the nearest shops and restaurants. The shuttle bus also stopped at Canal Village and it was there where we found an Indian restaurant, the food was amazing – I have never tasted Nan bread like it . As well as the shuttle bus, we could also hop on to a free boat taxi which navigated the lagoon, stopping off at all the resorts and places of interest. Golf buggies were also provided by the staff to ferry us around the resort at any time of day or night which was very welcoming after a tiring day sunbathing, eating, and drinking! I played golf on the adjacent golf course accompanied by my own caddie. It seemed as though I had the course to myself, and it was in immaculate condition, although with a little too much water for my liking  We could not fault the staff, from the gardener to the General Manager - they were very friendly and hospitable from the start of our stay right through to the end, all of them seeming to remember our name.

Room Tip: Pool villa backing onto the lagoon
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Thesparrows17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 28, 2012

We stayed at the Banyan Tree for eleven nights and it was absolute bliss. When we arrived they placed garlands on our wrists - we thought we were in Hawaii! It was our wedding anniversary the day we arrived and when we got to our villa, we were greeted by a present and a bottle of champagne. We stayed in a pool villa which was heaven, and the weather was absolutely fantastic. The pool villa was superb, with an outdoor pool, then a sala to sunbathe on, followed by a huge garden, leading down to the lagoon where we had another private sunbathing area. The villa and gardens were looked after immaculately on a daily basis by the extremely friendly staff who couldn’t do enough for us. It was also my birthday while we were there and I was given a card and present in the morning followed by a big cake in the afternoon brought to our villa; this was a really nice surprise. The hotel provided bicycles for free and we rode to breakfast and back every day. The breakfasts were very good as there was so much to choose from, from fried eggs to soft shelled crab curry. Daiquiris of all flavours were also served at breakfast. There was a weekly visitor at breakfast time when a baby elephant came to visit. On our first evening we ate at the Saffron restaurant in the hotel, which was Thai, the food was amazing and during our meal a waitress took our picture and at the end of our meal we were presented with it in a frame and with the date on, which happened to be our wedding anniversary. The other restaurants were equally as good, but we ventured out to the local village to vary the choice of food we had, and get some local "out of resort" experience. This included getting some shirts tailor made from one of the excellent tailors offering excellent deals. The hotel also provided a shuttle bus which stopped at four sister hotels and also at the front gate, which from there was a short walk to the nearest shops and restaurants. The shuttle bus also stopped at Canal Village and it was there where we found an Indian restaurant, the food was amazing – I have never tasted Nan bread like it . As well as the shuttle bus, we could also hop on to a free boat taxi which navigated the lagoon, stopping off at all the resorts and places of interest. Golf buggies were also provided by the staff to ferry us around the resort at any time of day or night which was very welcoming after a tiring day sunbathing, eating, and drinking! I played golf on the adjacent golf course accompanied by my own caddie. It seemed as though I had the course to myself, and it was in immaculate condition, although with a little too much water for my liking  We could not fault the staff, from the gardener to the General Manager - they were very friendly and hospitable from the start of our stay right through to the end, all of them seeming to remember our name.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thesparrows17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2012

Dear Banyan Tree Phuket,

This review is specially written to thank you for the wonderful and amazing experience during our stay at Banyan Tree Phuket from 26 - 28 July 2012, celebrating our 1st Anniversary.

Arrival experience was simply fantastic. Check-in was prompt an efficient. Khun Thang, our friendly villa host brought us to our villa and familarise us with the villa. Awaiting us is a huge pool villa with anniversary gift prepared prior our arrival! The Pool Villa is more than spacious an comfortabke for 2. Our stay started great!

It is truly accessible within Banyan Tree Phuket as buggy is just within the reach of a call to bring u to any part of the resort. However, we recommend renting a bike from fitness centre. Cycling and exploring the resort is great fun!

The shuttle service within laguna phuket is simply fast an effcient. U will be amaze by the friendliness of the staff wherever you are within Laguna Phuket.

The breakfast spread at watercourt is sumptuous! We are pampered to the max! The staff at watercourt is courteous and extremely helpful.

We had our dinner at TRE, expensive but its worth every cents u pay for!

We visited the beach. Greeting us is wonderful staff at the beach ready to lay the beach towel once we arrive. Serve us mint spray and cold mint towel while we tan! Such great service and thoughtfulness.

We read about previous review writing unhappiness about charging the Green Impretive Fund. Its such minimal amount 62baht. Resort host is happy to remive the charge if one is unwilling to pay. But i must say me and my husband is more than happy and willing to extend such small helpping hand to the consevation work!

We love our turn down every night. Felly will always remind us to return again. Banyan Tree Phuket is not the first Banyan Tree Resort i had visited. It have always brought me great memories and experiences.

Always a fan of Banyan Tree!

Thank you and wish everyone well at Banyan Tree Phuket!

Best Regards
Guest of Villa 314
Mr and Mrs Seet

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lynnxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 26, 2012

We had a wonderfully relaxing and enjoyable holiday. The spa is worth the trip in itself for a wide variety of excellent treatments and classes to relieve tension, disconnect and rejuvenate. The spa swimming pool was large, quiet and never crowded. The food and service were excellent, the staff friendly and helpful. The tennis and golf facilities were also top notch. We tried everything. Even the weather cooperated; during the rainy season, we had very little rain.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Phuket

Property: Banyan Tree Phuket
Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Official Description (provided by the hotel):
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand

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