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“La Maison is not a hotel”
Review of La Maison Phuket

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La Maison Phuket
Vancouver, Canada
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“La Maison is not a hotel”
Reviewed February 25, 2012

We booked 4 nights at this place on Agoda. They list it as a hotel, but THIS PLACE IS NOT A HOTEL. They also promised complimentary internet in the rooms here. THERE IS NO INTERNET HERE. It is a complete lie.

We came in the middle of the afternoon and tried to check in. They don't have a check in counter or any sort of reception. When we arrived, the security guard for the complex told us to turn right. We had to call Agoda to get more information on how to get into the room. After awhile, the local gardener opened the room door for us. Totally unprofessional.

When we got into the room, we found out the promised Internet didn't exist. These people wasted our time as this was a working vacation for us and the Internet was a must for us.

We looked in the bathroom and found a giant dead cockroach in the middle of the room. Looks like they weren't expecting us!

We called Agoda again and complained about the false advertising. Agoda called the hotel management to sort out the problems but after 2 hours of waiting for them to sort out the problems it was already 6pm. By this time, we were too upset to want to stay there any longer. Luckily, Agoda was willing to work with us to find us another hotel in Kamala and refunded this room for us.

Room Tip: We've been to Phuket many times. Don't stay here. It's not worth the trouble. The beds a...
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ForeverRoamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2012

La Maison is same as seastone villa just that it seems that it has been sold to someone and SEASTONE guys dont want to serve you. So the reception they have is only for seastone. When i asked them where would i find la maison reception? they said "We dont know". The villa is awesome but no proper room service and they LIE bout the free wifi(They dont have wifi) and same breakfast each day.

Room Tip: If you want to stay connected to city choose something in Patong especially two hotels near JungCye...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avaneesh p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 9, 2011

La Maison's turquoise and white interior decor provides a cool relaxed atmosphere, in contrast to the bustling Nai Yang street scene outside. The French proprietors are charming and helpful and they made this solo woman traveller feel at home. The hotel first floor is not yet completed but the ground floor room I stayed in was comfortable and well equipped, great bed. No air con but a very efficient fan kept the temperature comfortable. Food is served either on the beach opposite, just a few steps across the narrow street or in the hotel's open frontage with a French/Thai menu. My choice of breakfast was a plentiful bowl of tropical fruits and yoghurt but cooked options were available.

  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sjc47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Maison Phuket

Property: La Maison Phuket
Address: Phuket, Thailand
Location: Thailand > Phuket > Thalang District
Hotel Style:
Ranked #65 of 91 B&Bs / Inns in Thalang District
Also Known As:
La Maison Phuket Thailand

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