- penthouse is amazing, pool on rooftop is one of the best private pool i've been to, size and design is great, double bathroom is convenient too, double tv and dvd players one on each floor, living room on gf, bedroom on first, pool on roof. 3 floors just for yourself.
- main pool is gorgeous and uncrowded when we were there
- the beach club is very relaxing, food was great too (try the tuna), beach is fine, and the beach house seems to be the mist popular of the beachfront
- spa could be better, facilities are quite standard, staff was very professional though, but the massage rooms were random
- staff was not very compliant, we had to negotiate multiple times for some services under the reason it was closed, like getting a towel 10mn before the service actually closed, getting an ice cream when they say its closed while the machine is just behind them all lit!
- amenities in the room were not inclusive like toothbrush for example! You had to pay for it, while they provide it in any 2 stars hotel... Eventhough they were not pricey, it felt a little cheap to have a price tag on those items for a 5 stars.
- not flexible on late check out... While the hotel was not full at all. Usually considering the penthouse is one of their top product, in similar cases they offer at least a few hours, as a symbolic gesture.
- no sea view from anywhere in the hotel compound but considering the pool it is not so much an issue.
This place is amazing. Would definitaly go back. I warmly recommend the penthouse eyes closed. Coup de coeur!
- Official Description (provided by the hotel):
- Phuket most exciting and stylish contemporary resort. Located adjacent to pristine Surin Beach, offering affordable luxury experiences. ... more less
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- Also Known As:
- Twinpalms Phuket Hotel Thalang
- Twinpalms Phuket Hotel Cherngtalay
- Twinpalms Phuket Cherngtalay
- Twinpalms Phuket Thailand