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“Was much better”

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Phala Cliff Beach Resort & Spa
Ranked #35 of 55 Hotels in Rayong
East Kilbride
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Was much better”
Reviewed June 9, 2011

I stayed here for 12 nights and have done so previously. This time the owners have "cut back"

Massage...great but had to go find staff
Rooms need refurbishment, good standard but showing signs of age
Air con............two setting for temprature, high or low, thermostat broken.

I gave this an average rating, 12 months ago I would have given an excellent

Room Tip: Nice hotel if you wisha quiet break
See more room tips
  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JamesEastKilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

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    36
    21
    9
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26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
delhi,India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 8, 2011

Stayed for two weeks in the hotel,nice hotel you can negotiate for the free internet and if are staying for one or more weeks ,otherwise they charge.Rooms are nice but there is no tea coffee maker ,cbale Tv is hopeless as very few channels are telecasted.Bed is nice and romms are clean but basic amenities are there.Mini fridge provided with free water and mini bar.The food was nice in the restaurent(open air restaurent near pool and beach is a big plus).Service is good and the restaurent staff is very courteous.Fraont office staff is really terrible because of the english it is really poor ,took more than one hour for checking out ,almost lost my flight from Bangkok.Overall ok hotel but dont have high expectations otherwise you will feel disappointed.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank deepaknish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2010

Stayed three nights at this hotel which I pre booked online. It is situated a long way from Ban Chang and Rayong. I was completely stuck there without and transport, no taxis in the vicinity and the only way to go anywhere was using the hotel taxi for which you paid an exhorbitant price. The hotel quoted me 800 baht for 12 hours motorbike rental and If I wanted to keep for a couple of days it would be 1600 baht per 24hours. The going rate for bike rental in Thailand is around 200 bahts per day. They advertise WIFI when I enquired they wanted 800 bahts to connect for 24 hours.
The management of this hotel are taking advantage of the fact that you have to use the hotel serrvices as there is nowhere else in the area. The small beach is OK but nothing special.
Avoid this hotel unless you are a recluse.

  • Stayed August 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garzhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Phala Cliff Beach Resort & Spa

Property: Phala Cliff Beach Resort & Spa
Address: 241-242 Moo 6 Pala Road | Ban Chang, Rayong 21130 , Thailand
Location: Thailand > Rayong Province > Rayong
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
#7 Spa Hotel in Rayong
#9 Top resorts Hotel in Rayong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Phala Cliff Beach Resort & Spa 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Phala Cliff Beach Resort

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