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Reviewed June 12, 2009

Would never recommend this hotel to anyone. Walking in to the lobby makes it look like a class act, but once you get away from lobby, it is bad. Carpet in hallways is way soiled and old. Room needs the key FOB inserted in a room holder which lets lights and A/C turn on. Nothing but the key FOB worked but tried. Bathroom had sewer smell from floor drains and appears no P-traps are in plumbing. I lifted the drain cover and lined with plastic which helped smell but was removed each day by staff. Without FOB inserted, room gets way too hot during the day in Thailand. Removed key from FOB and worked fine, but when I did, no cleanup was done in room that day.
Bed was rock hard and uncomfortable.
Only two English TV stations and they were non American. Had to jiggle the cable on back to get any stations and had to do this often. High speed internet worked every now and then and ran at a dial up speed and definately not high speed. No microwave, coffee maker available. Room size was nice and is close to Tesco Supermarket. Prior trip was to Kantary Bay Resort but since nothing is around it, decided to try this one. Not again.

Date of stay: June 2009
  • Trip type: Traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank dastagg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sureerat T, Manager at Star Convention Hotel, responded to this reviewResponded October 3, 2016

Dear Valued Guest,
Thank you for staying with us. We will take your advice to improve our hotel.
Hope to serve you again in the near future.

Management Team,
Star Convention Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2008

The Star is a hotel with an older (probably 1980's) wing and a newer (1999) wing - I know this because we stayed in the new wing when it first opened. It is a large hotel in a fantastic location on the edge of a small town, only a few minutes walk to the bus station, hypermarket, day market and the night bazaar is right in front of the new wing. Breakfast is included and isn't too bad, WiFi internet access (by the day) is extraordinarily cheap and the staff are very helpful but don't speak much English. There is a swimming pool in both wings and satellite TV.

Rayong town isn't a place where western tourist are the norm - they usually head for the beaches or Koh Samet - and as such the people are so much nicer.

Full review at http://www.littlewhiteswan.com/Accom/az08/0805.html

Date of stay: January 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Swanygirlie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sureerat T, Manager at Star Convention Hotel, responded to this reviewResponded October 3, 2016

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.

Hope to welcome you again in the near future.

Management Team,
Star Convention Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2021
Google Translation

Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 28, 2020 via mobile
Google Translation

Date of stay: July 2020
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 15, 2020 via mobile
Google Translation

Date of stay: February 2020
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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