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“Disappointing”
Review of Baan Mai Cottages

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Baan Mai Cottages
Ranked #35 of 43 Hotels in Rawai
Wolverhampton
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Disappointing”
Reviewed September 1, 2013

Baan mai is in a brilliant location free from tourists with it own private beaches. The one and only restaurant on the island was over priced for poor quality food. The manager was very pushy asking us repeatedly if we wanted to pay for excursions. Cottage was small, but clean with good air conditioning, be warned the bathroom is outside with very little shelter! With a bit of work this hotel could be 5*.

Stayed August 2013, traveled with friends
Helpful?
2 Thank beckyc17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Port Orange, Florida
Level 5 Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 17, 2013

What a wonderful place! My husband and I stayed here on the last leg of our honeymoon in Thailand. Although it was slightly confusing to get to at first, we were picked up in their long tail boat (free of charge) and brought to our own bungalow right on the beach. We stayed here for 5 nights. We were worried about not making it to the mainland enough, but we went over to the big island 4 of the 5 days. We ate several meals here and every one was absolutely fantastic. The chef even let us back in the kitchen with her (we were the only people staying there for 2 days) and taught us how to make authentic Thai food. You can walk on the beach around the island, go on trails up the mountain, or just lay around in the hammock. There's a beautiful pool, the staff is extremely friendly and accommodating, and it was a wonderful stay.

  • Stayed April 2013, traveled as a couple
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Helpful?
4 Thank Blair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Driffield, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2012

got picked up at Panwa by Bann Mai long boat free of charge. Seven of us went to chill out after my sons wedding and were not disappointed! lovely rooms and totally tranquil tropical island. the manager Mell was extemely helpful,a wonderful womannothing was too much trouble. cannt wait to go back!

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Level 5 Contributor
91 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed July 26, 2012

We almost did not go, because of the mixed Tripadvisor reviews. Fortunately we went, because this place is just fantastic, with a location virtually on the beach, great bungalows, wonderful environment and very friendly staff.
Most of the time we were the only guests, and the staff managed the get the service just right, in a balance between being available, but not overdoing their attention.
The place is far from perfect, but doesn't pretend to be.

Btw do try the Thai cooking class. It's free - you only have to pay for the food - but we learned a lot of tricks, from the very helpful chef. And the food she made (with only a bit of help from us) was some of the best we've had in Thailand.

This is one of the best places we've been in Thailand, and so easily accessible. We will definitely be back.

  • Stayed July 2012, traveled with family
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Helpful?
2 Thank peejay_dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Level 6 Contributor
127 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 19, 2012

This resort was just what we were looking for. A feeling of getting away from it all without actually having to travel that far or rough it!

We stayed at Bann Mai for 4 nights during low/rainy season. We booked a garden bungalow but were upgraded to a sea-view less than 3 meters from the beach. There is not a lot to do on the island which was exactly what we wanted however if you are looking for activities be aware you will have to book tours/go to Phuket.

The restaurant was very good- really tasty, big portions, beautiful views and the kitchen will teach you how to cook it all at no extra cost! Staff were friendly and helpful - provided torch, umbrella, padlock for door and snorkeling equipment free of charge. Airport transfers are an additional cost but very well managed. Garden pool was clean and of a good size. Beach is beautiful and good for swimming at high tide. Rooms were a little small but beds were comfy and there was a fridge, tea/coffee and ample space for belongings. Outdoor bathroom was not the nightmare I had feared - pleasantly surprised.

This was a great place to come and unwind. I would recommend it to couples looking for a place to do as little as possible. It is probably less suited to those wishing to meet other travelers, party or keep busy with activities.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
1 Thank simbelina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bawley Point, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 30, 2012

What a wonderfully rustic resort. We were upgraded to Seaview Cottages. There was only a few cottages full while we were there, but that made it all the more peaceful. Our cottage was only a few steps from the water and everynight we sat on our deck watching all the crabs scuttle across the beach at sunset. The food and the service provided were fantastic and I would recommend this place to anyone who wants to get away from it all for a couple of days. There is no jetty at the resort so I would recommend that only people agile enough to jump in and out of longboats which are grounded on the sand try out this place. The outdoor bathrooms were spectacular and we outsmarted the mozzies by bringing our own inroom plugin zapper - highly recommended along with spray on insect repellant. We stayed here for the last three days of our holiday before flying home and it ensured that we arrived home fully relaxed rather than frazzled as often happens after having a busy holiday.

  • Stayed April 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
Thank Sharon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerpen
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 9, 2012

We stayed at Baan Mai and found some good and some bad things about it :

Pick up from airport :
- the service was great : we were picked up in a very nice aircon taxi (even though we had a 7hr delay the driver was still there, waiting for us) and brought to the Pier. The longtail was there waiting for us and it was really one of the smootest transfers one can imagine.
(small advice if you go there straight from the airport : make sure to wear shoes that an become wet because you have to walk through the water to get in & out the boat when it's low tide)

The bungalow :
- Upon arrival we were given a welcome drink whilst our luggage was brought to the bungalow.
We booked a garden sea view but i think we got a beach sea view hut, which was nice from them.
- the room/hut itself was very basic, remembered me of some of the backpack places I stayed in when travelling through indonesia when I was much younger.
The 3 biggest issues I had with the hut were :
* light : you could hardly see something inside, it was so dark. When I wanted to choose a tshirt or pair of shorts I had to take my suitcase outside in order to have enough light to see what I was grabbing.
* the bathroom : outside as said before in other posts and I personally did not mind that much that the toilet was next to the shower but what I did mind was that the walls surrounding the bathroom are quite low. I'm not extremely tall (1m75) but I was feeling very uncomfortable whilst showering. Somehow they must have realised it after building because on the walls they put all pots with plants but still it did not help, from one bathroom you look straight into the other one.
* the absence of a lock or key : now that for me is a big point. We travelled with a macbook, 2 iphones and quite some cash since it was the beginning of the holiday. At no point at all I felt comfortable about leaving it in the room when we went for breakfast, lunch or dinner...

The food :
- the first night we decided to eat in the restaurant, jet lag & a long trip behind us : very basic Thai dishes but since I love those I found the taste & choice good. Yes, it's not the cheapest around but you eat practically on the beach so in most places you pay a bit more when you're so close to the sea.
- the breakfast is the kidn of backpack breakfast : white toast with jam, coffee (horrible taste but that goes for most places in asia as far as i'm concerned) and scrambled eggs which were only half cooked; followed by some fresh fruit. The second day I asked for a pancake but something very strange (middle between an omelette & a cake) came out of the kitchen.

- use of the longtail :
now to me that one was realy a disappointment !! on the website they mention they have a boat from 7 am to 11 pm. So i figured we would be able to hang around, then take a boat around 6pm, have dinner in Chalong or equal and come back around 11PM.
The first night we saw a schedule which mentioned the boat was going at 7/9/11etc and coming back at 8/10/12 etc. With last service at 8 PM ! Now, that is really early because then you get to the bungalow at 8.15 and what can you do in that dark place without space and without internet in the room itself ?
Since you're in the middle of the nature sitting on the terrace was not an option because of the insects that are part of being in the middle of the nature.
We ended up eating at the restaurant on the island the second evening as well.
On day Nr 3 we were planning to leave in the morning with the longtail and then come back at the end of the day to spend our last night there.
Turned out the longtail was not going every hour but only on request and you cannot decide at 2 pm that you wanna go at 3 pm...

- insects
an open bathroom is romantic during the daytime but at night i can assure you it's not that charming anymore. Unfortunately for me, during our second night I did not sleap for 1 minute : I heard animals in the bathroom, and i'm not talking gecko's here. I was horrified. At a certain point I really had to go for a pee and when coming back in the room I saw several kind of cockroaches crawling over the floor. They were much bigger than a cockroach but had the same colour although they were a bit more slow. Not one but several...
So that was it for me, I did not want to stay anymore, eventhough I paid for 3 nights.
We got up in the morning, looked for a new hotel on the ultra slooooow internet (so it took us an hour to manage to book something) and then we told them we were leaving.

- the staff : they are friendly but the woman who is at the reception/bar/restaurant is always trying to sell you something àll the time : do you want a massage (yes, and it was good but it was also 600 bht per person !!!!) do you want a tour, do you want to buy mosquito repellent, etc etc.

brenda

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baan Mai Cottages

Property: Baan Mai Cottages
Address: 35/1 Moo 3 | Lone Island, Rawai, Phuket 83130, Thailand
Location: Thailand > Phuket > Rawai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#9 Family Hotel in Rawai
#12 Top resorts Hotel in Rawai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Baan Mai Cottages 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
Baan Mai is Located on the shore of « Koh Lone » Island, the Baan Mai Resort is hidden within a flourishing tropical garden, right on the beach shore. A unique Boutique Hotel with its Beach Front and Garden Bungalows, the superb Thai Villa and the exotic sweet-water swimming-pool. ... more   less 
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Also Known As:
Baan Mai Cottages Hotel Rawai
Baan Mai Hotel
Baan Mai Resort
Baan Mai Cottages Phuket/Rawai

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