We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“absolutely flawless”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Serenity Resort & Residences Phuket
Ranked #6 of 42 Hotels in Rawai
Certificate of Excellence
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“absolutely flawless”
Reviewed March 13, 2014

My brother and his wife got married here. I planned their wedding all the way from Perth, Western Australia. The planning process was so simple thanks to their wedding coordinator. Everything from the food, to the decorations, to the smooth running of the event, was perfect. The accommodation is beautiful and the scenery is stunning. I would most definitely go back. We took our 2 year old and found it a great place for families, but also just for couples wanting to kick back and relax. There is plenty to do in the area for a short drive away. We later went to Patong for a few days, but my preference is definitely out at Rawai Beach.

Room Tip: Book a suite - they are HUGE and have everything you could need
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kez m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 17, 2014
Dear Kez,
Thank you so much for your review and i will certainly pass on your compliments to our team!
Sincerely, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,059 reviews from our community

Traveler rating
    637
    298
    72
    27
    25
See reviews for
238
509
54
8
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2014

My husband and I stayed here for a week during our honeymoon. The hotel is about an hour from the airport and near the southern tip of Phuket. Thankfully so as its the quieter part of a busy island. The resort is on the beach but you cannot swim in the sea as its muddy and has lots of rocks. Pool is more than adequate with service from the bar and relaxing tunes played through out the day.
Our suite was excellent with a sea view and large terrace. Very comfortable bed and good aircon.
Breakfast was wonderful with a great selection of fruit, cereals, hot dishes and breads.
Spa is delightful. I recomoend the 2 hour Thai massage - bliss
The staff are really friendly and accommodating and really made our stay special.
We left a an iphone behind after checkout and the reception staff had it posted to London for us which was extremely helpful.
The only downside was the amount of children at the resort and the noise they made. Why there was an impromptu footall pitch directly beside the pool area I do not know but it made for some noisy afternoons. This is the sort of resort where people go for peace and quiet, not screaming kids and footballs flying everywhere.
Mosquitos were a bit of an issue too if you wanted to enjoy your terrace at dusk, however, there is complimentary bugspray provided.

Overall a great stay, would definintely return.

Room Tip: regular rooms and suites do not have a sea view. Ask for a 2 bed suite.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sti0fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 17, 2014
Thank you so much for your review and we are glad to hear that you enjoyed your time with us.
We always try to find a balance with activities for families and adults and our resort is not advertised as an "adult only" hotel. Therefore it can sometimes not be avoided that the children around the pool have their share of the fun as well.
We do, however, provide some very quiet and peaceful sun bed locations on the roof tops of either side of the pool where no children can disturb the peace.
Sincerely, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

We have just had our wedding here on the 04th March 2014. Everything was absolutely perfect from the flowers to the staff to the food. Gee the wedding coordinator was extremely helpful and flexible with tailoring a packing to suit our budget perfectly. The day/night went off without a hitch! A very special touch is the inclusion of releasing the lanterns (thai tradition), this was just breathtaking and a very special memory for both my husband and I. Maxim the food and beverage manager went above and beyond staying open later than planned and getting to know the guests during the evening. You do receive an upgrade in the wedding package to a pool residence, we were travelling with our 2 children and this room was not quite to our liking with the narrow stairs, we asked to change rooms and again this was done quickly and without issue to a penthouse suite (much better suite with nicer view). My only suggestion is to enquire about a dress steamer or BYO as serenity does not supply. We had to hire one and THANKFULLY one of my friends knew what she was doing THE MORNING OF THE WEDDING!! That however is my only suggestion, otherwise the venue the ceremony and the location are all perfect!

Room Tip: The penthouse suite although cheaper largely supercedes the pool residence in our eyes.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 313Sara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 24, 2014
Dear Sara,
Thank you so much for taking the time to post such a nice review about your wedding experience at Serenity!
We are certainly happy to hear that you had a memorable time and i will pass on your compliments to our team!
With best wishes, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 8, 2014

Its rare that I make review of hotel that I've stayed in but this time I have to write a few words. The Serenity hotels made us feel welcome from the start - excellent front desk welcome and service. We stayed there with friends and kids and all of the rooms were very lovely. I can recommend that you book one of the suites (small upgrade but its worth it). There was the best breakfast I've ever had in a hotel and the restaurant staff were nice and attentive. Room service was relatively cheap and excellent. The pool area was very nice and clean - not too crowded and good for us as well as our infants (well, they didn't say much, really). The checkout was easy and there is an excellent shuttle service with pickup from the room to the airport. Everything was taken care of.

The only 'downside' is that there is not much of a beach due to shallow water during lowtide - a proper swimming beach is 10 minutes away (along with bars and shops etc.). We didn't mind and used the opportunity to do a little kite surfing, which can be booked in several places nearby.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tolsgaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 17, 2014
Thank you so much for your review. We are happy to hear that you enjoyed your stay at Serenity!
Kind regards, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Constanta, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2014

Everything was perfect , i stayed in one beach pool villa , best sea view , very nice rooms , the food on the restaurant very good ., staff helpful and friendly , they offer shuttle bus to patong beach .

Room Tip: beach pool villa is one of the best
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank I0AnAt2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 7, 2014
Thank you so much for your review and i will certainly pass on your compliments to our team!
Sincerely, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 3, 2014 via mobile

Beautiful hotel & setting, rooms lovely, staff can't do enough for you. Great for a chill out. If u want a day out save your money & give the boat trips a miss unless u like crowds - go to Nai Am Beach instead on the free shuttlebus - lovely beach, surf for body boarding & real nice restaurants. For a change from the hotel for eating go to Rawai and visit the sea gypsies for great fish & seafood.

Stayed February 2014, traveled as a couple
Helpful?
Thank Moira W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 7, 2014
Dear Moira,
Thank you very much for your review. Its nice to hear that you had a great time in Phuket!
With kind regards, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2014

Very nice settings just at the beach/chalong bay. The garden view suite was just wonderful, large balcony and quite well equipped kitchen. Only downside is the location, not easy to walk the street since no pavements and not always easy finding a taxi once away from the hotel.
The service is extremely well and helpful with almost everything.
The restaurant makes ok food, however the quality good be a bit better.
We wanted to learn to kite surf, and this location was great since many kite surf schools are located right next door.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review, March 7, 2014
Dear Adam,
Thank you very much for your review and our team is happy to hear that you enjoyed your time at Serenity!
Sincerely, Urs - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rawai
2.6 mi away
Navatara Phuket Resort
0.7 mi away
The Vijitt Resort Phuket
24.7 mi away
Renaissance Phuket Resort & Spa
Show Prices
Show Prices
Show Prices
4.7 mi away
Mandarava Resort and Spa
4.5 mi away
Pullman Phuket Panwa Beach Resort
6.9 mi away
Amari Phuket
Amari Phuket
#2 of 321 in Patong
4.5 of 5 bubbles 5,335 reviews
Show Prices
Show Prices
Show Prices

Been to Serenity Resort & Residences Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serenity Resort & Residences Phuket

Property: Serenity Resort & Residences Phuket
Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Location: Thailand > Phuket > Rawai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 Top resorts Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Official Description (provided by the hotel):
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Agoda, Hotels.com, ACCOR, Cheap Tickets, Priceline, getaroom.com, HotelQuickly and Hotel.de so you can book your Serenity Resort & Residences Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing