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Serenity Resort & Residences Phuket
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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of $37/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of $33/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,150)
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Reviewed March 3, 2014

Beautiful hotel & setting, rooms lovely, staff can't do enough for you. Great for a chill out. If u want a day out save your money & give the boat trips a miss unless u like crowds - go to Nai Am Beach instead on the free shuttlebus - lovely beach, surf for body boarding & real nice restaurants. For a change from the hotel for eating go to Rawai and visit the sea gypsies for great fish & seafood.

Stayed: February 2014, traveled as a couple
Thank Moira W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded March 7, 2014

Dear Moira,
Thank you very much for your review. Its nice to hear that you had a great time in Phuket!
With kind regards, Urs - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Very nice settings just at the beach/chalong bay. The garden view suite was just wonderful, large balcony and quite well equipped kitchen. Only downside is the location, not easy to walk the street since no pavements and not always easy finding a taxi once away from the hotel.
The service is extremely well and helpful with almost everything.
The restaurant makes ok food, however the quality good be a bit better.
We wanted to learn to kite surf, and this location was great since many kite surf schools are located right next door.

  • Stayed: February 2014, traveled with family
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Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded March 7, 2014

Dear Adam,
Thank you very much for your review and our team is happy to hear that you enjoyed your time at Serenity!
Sincerely, Urs - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

We have stayed in many hotels in Phuket and the best thing with this hotel is the staff. Everyone is nice smiling and helpful and you feel very welcome. Dingo at the pool is taking good care of everyone and extra care for the young ones is worth mention.
The restaurant is serving very good and delicate food and the prices are OK. The location is a bit far off from other restaurants and shops but that was no surprise after have been reading the reviews.
The two nearby restaurants in the main street are good and inexpensive and they are good alternatives if you are staying for 10 days as we did. We recommend also to take a taxi to Rawaii beach/ harbour to eat in the evening to get a change.
The excursion to Coral island was good but quite expensive. A suggestion from me would be to let the hotel arrange a form of regular shuttle service to this island during high tide to a cheaper fare than the excursion. Sell optional picnic to take along to compensate for loss of revenue you will have from the restaurant/bar. The only reason for the hotel to have this kind of shuttlel service is due to the fact that the water outside the hotel is not good for taking a nice swim and the beach on both sides of the hotel is quite unclean with bits of glas and garbage.
The hotel rooms are very comfortable with nice beds and large terraces.
The pool is clean and not too crowded. Some of the sun beds are well used and need to be changed.
The roof top sun deck is very nice with a lot of wind which is refreshing. To be even better some paint on the floor on the left side will rise the impression of the quality of the hotel.
A big plus for the hotel is the free shuttle service to the beach and to Patong.

Room Tip: garden or ocean view suits should be selected to get a nice terrace
  • Stayed: February 2014, traveled as a couple
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Thank OBMOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded March 1, 2014

Thank you so much for your review and we are pleased to hear that you enjoyed your time at Serenity.
As you mention correctly, the beaches on the East coast of Phuket are not for swimming during low tide as the water receeds a long way.
We do clean up the beach in front of the resort but naturally we are not able to look after all of Rawai beach which is several kilometers long.
We are in the process of revarnishing both sides of the rooftop wooden deck and as you point out correctly in your review, one side is already done and the other side will be done within the next few days.
The sunbeds are also undergoing the yearly maintenance at this moment.
Sincerely, Urs - General Manager

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Reviewed February 27, 2014

I selected to stay in this hotel after reading the positive reviews in this forum. While good service, superb food and clean rooms are already praised by many. Enjoying breakfast while watching the tranquil sunrise by the poolside is strongly recommended.

  • Stayed: February 2014, traveled on business
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Thank KenYeeKM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded March 1, 2014

Dear Ken,
Thank you very much for your review and we are happy to hear that you enjoyed our service and the nice sunrise at Serenity!
Sincerely, Urs - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

The downside is that the location is a bit out of the way of everything. Nothing much happens in Rawai and you have to taxi everywhere. Secondly theres not really any beach.

However the rooms are great and the pool really nice. I have never stayed at a hotel with better service and especially at this price range. The included breakfast is really good.

The fitness room is well equipped

  • Stayed: February 2014, traveled with friends
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Thank drpuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this reviewResponded March 1, 2014

Thank you very much for your kind review and compliments.
We are glad to hear that you enjoyed your stay at Serenity.
As you mention correctly, our resort is located on the more quiet East coast of Phuket island away from the large tourism centers of the island, so its perfect to relax.
Sincerely, Urs - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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