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Millennium Resort Patong Phuket
Ranked #36 of 331 Hotels in Patong
Reviewed March 13, 2014

There was water drops from the air-condition and I almost made me fell down. And I asked staff at front desk to get me another room.
I expected negative response of course. However, the staff there whose name was TEA acted so professionally. While a male staff turn me down with reply "we don't have any room available in these three days", TEA said " mam, I will double check and will let u know if we have any available for you. May I know where u will stay around 1pm.?
And that was it . He responded with very professional attitude n service.i didn't have to argue with him. Of course the food and location is more than good. But the reason why u should stay here is.. They treat u right..

  • Stayed: March 2014, traveled as a couple
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Thank apthbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 17, 2014

Dear apthbj,

Thank you so much for your comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests!

We hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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704 - 710 of 1,771 reviews

Reviewed March 12, 2014

We stayed at the Millenium 'Beachside' Resort for seven nights. The Resort is built around Jungceylon shopping centre. At arrival we found the staff very helpful. We were put in a room facing the street parallel to Patong Beach. The room was very comfortable and clean although getting a little old. We shared with my sister making it a little cramped. That night we couldn't sleep due to the disco nearby which didn't stop until around 4am in the morning. Even the double glazing didn't help. In the morning we calmly explain our situation and asked for a quieter room which they immediately changed. We were told it was at the back of the resort and would be further to walk. We looked at the room and were pleased to see it had more room and looked a little newer. We didn't have a street view but we didn't care, we just wanted the quiet. Breakfast had everything we wanted. They even squeezed juice fresh and had a choice of cheese. The Resort had a great pool. It was also close to Sea Smile dentist and you could enter Jungceylon from the reception area. Staff were very helpful and friendly throughout our stay.

Stayed: March 2014, traveled as a couple
Thank Tineke_H91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 17, 2014

Dear Tineke H,

Thank you so much for your comments on your Millennium Resort Patong experience regarding our location, employees and overall ambiance.

We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective Departments and that there will be improvements in the areas you had mentioned.

The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times. Your feedback have helped us tremendously in ensuring they are rectified with the respective departments and improvements are in place to nullify these shortcomings.

We hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

I cant say anything bad about this hotel. The staff are very friendly and the hotel is very clean. We had a pool access cabana which has a private jacuzi that opens out into the main pool. Breakfast was the norm but had a few things which i'm not used to seeing at breakfast time like thai soups and dim sims.
The hotel is joined onto jungceylon shopping centre and is only a short stroll to Bangla road.
Would highly recommend if you are looking for a hotel close to the hustle and bustle where you can come home and sit in the jacuzi and relax and have a beer.
The only thing that caught us off guard was the 15000 baht which we had to pay as a deposit for our 2 rooms which takes about a week to be returned.

  • Stayed: February 2014, traveled with family
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Thank cjp_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 5, 2014

Dear cjp_01

Thank you so much for your lovely comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests!

We hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

Amazing service, when we first arrived the staff did what they could to get us all in one building (there were 10 of us). Beds were super comfy and the bathroom was really nice! Perfect location, all we had to do was walk a few minutes to see the beach or explore the markets. The fact that we had Jungceylon shopping centre just below us was such a great convenience!

Stayed: February 2014, traveled with friends
3  Thank wonderjules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 3, 2014

Dear wonderjules

Greetings from Millennium Resort Patong!

Thank you so much for your lovely comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests!

We will certainly share these with our team here and hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

The Millenium Resort Patong Phuket is a fine hotel with excellent amenities, beautifully appointed rooms and friendly and helpful staff.

We stayed in a deluxe room which was quite large with an excellent bathroom and a very comfortable king sized bed. The hotel has a restaurant which offers a variety of eating experiences throughout the week. The buffet breakfast is more than adequate to get the day started in the right way. On top of that, the staff at the buffet are always pleasant, particularly Noi who each day would make sure she came over to say hi, she is lovely.

Attached to the hotel is the Jungceylon shopping centre which apart from the usual retail outlets also has a number of restaurants offering different types of cuisines. This is particularly convenient if you don't want to travel too far to eat.

The hotel has a nice pool area and a spa (Escentika Spa). The spa is very professional and is definitely worth a visit, particularly if there is a special on offer.

Patong Beach is about a 10 minute walk, while infamous Banglar Road is about 5 minutes away.

The only issue we could find with the hotel was the bass eminating from a nearby nightclub (those days are well and truly over for us). Fortunately we were able to be moved to another room after our first night as we were staying there for 6 nights. Again, a great example of excellent customer service.

  • Stayed: February 2014, traveled as a couple
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2  Thank Darthsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 3, 2014

Dear Darthsteph,

Greetings from Millennium Resort Patong!

Thank you so much for your lovely comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests!

We will certainly share these with our team here and hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

Service was good, the cleaner was very friendly. as was Noi in the dining room at breakfast, always asked how we were & gave us ideas on where to go during the day. Perfect location.
Bed sagged a bit, ended up sleeping across it to stop getting a bad back. room starting to get tiered and ready for some maint. Organized flowers for my wife before we arrived & they were perfect, lasted the 11 days we stayed,

Room Tip: Cabana room was a good choice.
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
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Thank jackylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded March 3, 2014

Dear Jackylee,

Greetings from Millennium Resort Patong!

Thank you for providing us with your valuable feedback regarding our location, employees and overall ambiance. The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times.

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014 via mobile

If you plan to stay in Patong, look no further, if budget permits. Hotel is above Jung Ceylon, a shopping mall, so easy access to anything. It has 2 wings, beach side is noisier. It's 5 mins away from Patong Beach & next to Soi Bangla. Rooms are clean, comfy & fairly large. Breakfast is decent although refills a little bit slow for a 5 star, and food trays get empty pretty fast during peak times. It's not a resort but Patong is not the best location for resort, it's busy, noisy & crowded. Ive stayed here twice & I'd stay here again..

Stayed: February 2014, traveled as a couple
4  Thank DannyKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded February 20, 2014

Dear DannyKL,

Greetings from Millennium Resort Patong!

Thank you for providing us with your valuable feedback regarding our location, employees and overall ambiance.

We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective Departments and that there will be improvements in the areas you had mentioned.

The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times.

We hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Resort Patong Phuket

Address: 199, Rat-Uthit 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Patong
#15 Top resorts Hotel in Patong
#23 Family Hotel in Patong
#23 Spa Hotel in Patong
#26 Luxury Hotel in Patong
#27 Romantic Hotel in Patong
Price Range: $107 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Millennium Resort Patong Phuket 5*
Number of rooms: 418
Official Description (provided by the hotel):
The five-star resort is located in an idyllic location and set within lush tropical landscaping. The oasis of calm sits at the heart of one of Phuket’s most vibrant and popular areas, Patong Beach, making it the perfect location for an enjoyable holiday with friends or family. This magnificent Phuket hotel consists of two separate wings. The Beachside features a total of 197 spacious rooms while The Lakeside has 221 rooms, each furnished with rustic charm. ... more   less 
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Also Known As:
Millennium Resort Patong Phuket Hotel Patong
Millennium Hotel Patong Phuket

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