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“Very good stay”

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Millennium Resort Patong Phuket
Ranked #34 of 329 Hotels in Patong
Reviewed January 29, 2014

We arrived at the hotel at 3 pm and was served by receptionist BONUS. She was very friendly and helpful. There was welcome drinks as well. However she told us that the room was not ready and have to wait until 4 pm till we can get in our room. It was no big deal and we took a stroll around the Shopping Centers that the hotel is connected to.

This hotel have two wings. Beach Side is closer to the main roads while Lake Side is at the back side but that is the part where the Cabana rooms are and are where we stayed at.

We stayed in 1458 which have the view of the long part of the swimming pool. Pool service was very nice. Too bad the water was very cold in the morning and at night. Can only swim after lunch time.

It is close to everything. It is connected to two big shopping centre and there are many restaurants to select from. The bars are only a block away so if you do party a bit too much, it is not far to get back to the hotel.

Room was very nice. Breakfast was so so. Nothing great.

The problem we have was with housekeeping. We had some tea on the first night stay and they did not refill the tea bag for us for the next day so we left a note on the TV. But still they did not refill the tea bags for us. For the 5 days 4 nights that we were there. I guess they were out of tea bags.

Checking out was fast and also it is easy to arrange taxi to the airport from the hotel. Cost only 800 Baht which is much less than the hotel's own taxi service which was 1100 Baht.

Overall, this is a very nice place to stay at and I will stay there again.

Room Tip: Ask for 1454 to 1459 if you are staying in a Cabana room
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  • Stayed: January 2014, traveled as a couple
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3  Thank Henry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded February 4, 2014

Dear Hennry P,

Greetings from Millennium Resort Patong!

Thank you for providing us with your valuable feedback regarding our location, employees and overall ambiance.

We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective Departments and that there will be improvements in the areas you had mentioned.

The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times.
We hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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698 - 704 of 1,747 reviews

Reviewed January 27, 2014

Right at the heart of Patong, only seconds away from the notorious Bangla Road. My best friend and I went out quite a bit so it was very convenient.

We stayed at the other wing so someone had to drive me to the main wing to go to the gym (?!) and the main pool that you see in the photos.

Overall a good hotel, but personally I prefer resorts.

  • Stayed: September 2013, traveled with friends
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2  Thank fw93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 29, 2014

Dear Mllef,

Thank you for providing us with your valuable feedback regarding our location, employees and overall ambiance.

Although you have mentioned that you prefer Resorts. I do hope in due course of time, you will give us another chance.

Happy Lunar New Year 2014!

Kind regards,

Gerard Tan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

From the welcome drink when checking in to the porter putting our bags into the taxi when we left the Millennium staff really look after us.
This was the fifth time we have visited Patong in the last 6 years and the fifth resort we had stayed at but we will differently stay here next time, the reasons follow.
1.Check-in easy and quick
2.Breakfast caters for everyone.
3.all the staff greet you with a smile
4.the pool is in a quiet location on the 4 floor and was very refreshing after a hard day shopping
5.Our room was clean and looked after by housekeeping everyday , beds are comfortable and the 2 different pillows supplied where easy to sleep on.
6.Central to everything in Patong
7.Quiet at night we were in the Lakeside part of the hotel and had no problems sleeping at night.
I will probably think of a lot of other positive things when I have finished but these where a few.
It was a well worth the money week at the Millennium Resort
Thanks to Nomi in the breakfast buffet for doing a good job under difficult circumstances.

  • Stayed: January 2014, traveled as a couple
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5  Thank Stevebargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 26, 2014

Dear Stevebargo,

Greetings from Millennium Resort Patong!

Thank you very much for your detailed review and lovely comments regarding our location, employees and overall ambiance on Millennium Resort Patong experience.

Your trust in our service encourages us to continue creating a wonderful holiday experience for our guests.

We will certainly share these with our team here and hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2014 via mobile

After 2 previous visits to Patong, staying at Diamond Cliff the first time, and BYD Lofts the second, I booked us a family holiday staying at Millennium for 2 weeks, in May/June 2013. The reason I wanted to stay there was the location, as both other visits, it's the Jungceylon & Bangla Road area we ALWAYS end up at… either by foot or by tuk tuk.

We hit the jackpot! Perfect location, especially travelling with 2 young children. It was so easy for my partner or myself to just duck away for a massage or some food.

As well as the location, we found the hotel completely satisfied our expectations. The staff were friendly & always happy to help. Our room was made up twice each day. The furnishing & decor is lovely. Even when a couple of times there was a power outage in the town, I think the resort has it's own generator, as the air conditioning would always start back up.

After 1 week in a regular room, we decided to upgrade to a Pool Access room. Best decision ever!! Every day we were swimming for hours, so much that both our kids finally learned to swim without floatie vests! Yaay!!

Many happy memories created on this holiday, and we hope very much to come back soon! :)

Stayed: May 2013
3  Thank Yasmin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 23, 2014

Dear Yasmin M,

Greetings from Millennium Resort Patong!

Thank you so much for your lovely comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests! We will certainly share these with our team here and hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

This hotel is in a perfect location. Walking distance to Patong Beach, connected to a very large shopping centre that also houses a cinema and a supermarket. The rooms are spotless, the staff are lovely and the pool is a wonderful spot to spend a lot of your holiday.

My tips would be:-
1. If you can afford it, get the Cabana Room. If you can't, make sure you request a room overlooking the pool. Some rooms look over a car park and and empty field, not a great view from your balcony.

2. The staff at the pool bar are great, but not very 'pro active'. Instead of walking around asking for your order, you have to go up to the bar and make your requests, they will then bring your order to you.

3. Breakfasts are good, and the wait staff can't do enough for you.

All in all, the location alone will sell this place.

Room Tip: Also, stay in the Lakeside Wing, not the Beachside. It's much quieter.
See more room tips
  • Stayed: January 2014, traveled with family
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5  Thank Mel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 9, 2014

Dear Mel F,

Greetings from Millennium Resort Patong!

Thank you for providing us with your valuable feedback regarding our location, employees and overall ambiance. The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times.

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

Our family of 6 had five nights at the Millennium over New Years. Check in was one of the slowest procedures I've ever experienced! Considering it was around 2am Australian time and we hadn't slept much on the plane, our 40 min check in was a nightmare. I booked directly with the hotel for two rooms with 5 adults and our 12 yr old, but it took a long time for the hotel to photocopy all of our passports and have our keys ready. At one point I was told I need to pay more for the child as he was over 12 - they had a copy of his passport to say he was 12!
Regardless, the hotel itself is really nice and joins the main shopping centre. It is in two completely separate sections so depending what block your room is will determine your breakfast and pool option. We had the smaller section away from the main reception - beach wing - but the pool was still lovely and breakie 5 star. Great gym too.
Upon check in the lady tried to talk us into upgrading to a deluxe room for extra space but we declined. Our room fit three people with ease, however the rollaway bed was so small - our 15 yr old 6 foot son hung off the end by quite a lot.
Not a bad location, with an easy walk down the Main Street to the beach. Plenty of food options close by.

Stayed: January 2014
3  Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 9, 2014

Dear Anne H,

Greetings from Millennium Resort Patong!

Thank you very much for your detailed review.

First and foremost, we do apologize for slow check in and we will be working with all departments to improve the guest experience.

The hotel has and always will ensure that the well being of our guests remain our utmost priority, and we would once again like to assure you that our commitment to quality hospitality service standards remains paramount at all times.

Your feedback have helped us tremendously in ensuring they are rectified with the respective departments and improvements are in place to nullify these shortcomings.

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

After our mediocre experience in the Deevana Patong we moved to the Millenium. Fantastic hotel in a great location in the middle of Patong. They have two wings, Beachside and Lakeside. We stayed at the Lakeside overlooking the pool. The staff was very friendly, knowledgable and most of them spoke good English. I have been to Patong a number of years but this was by far the best hotel we stayed in. Would recommend it to all my friends. Next time will definitely return there.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millennium M, General Manager at Millennium Resort Patong Phuket, responded to this reviewResponded January 9, 2014

Dear Daniel H,

Greetings from Millennium Resort Patong!

Thank you so much for your lovely comments on your Millennium Resort Patong experience, your trust in our service encourages us to continue creating a wonderful holiday experience for our guests!

We will certainly share these with our team here and hope to be of service to you again on your next visit to Phuket!

Kind regards,

Gerard Tan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Resort Patong Phuket

Address: 199, Rat-Uthit 200 Pee Road | Patong, Kathu, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Patong
#15 Top resorts Hotel in Patong
#22 Spa Hotel in Patong
#26 Luxury Hotel in Patong
#27 Romantic Hotel in Patong
#27 Family Hotel in Patong
Price Range: $98 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Millennium Resort Patong Phuket 5*
Number of rooms: 418
Official Description (provided by the hotel):
The Five-Star Resort is located in an idyllic location and set within lush tropical landscaping. The oasis of calm sits at the heart of one of Phuket’s most vibrant and popular areas, Patong Beach, making it the perfect location for an enjoyable holiday with friends or family. This magnificent Phuket hotel consists of two separate wings. The Beachside features a total of 197 spacious rooms while The Lakeside has 221 rooms, each furnished with rustic charm. ... more   less 
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Also Known As:
Millennium Resort Patong Phuket Hotel Patong
Millennium Hotel Patong Phuket

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