This is an economy hotel, so expectations need to be caged appropriately. That being said, we were quite pleased with our stay. We spent half our time in Phuket at a luxury hotel, and the other half here. This place was 20 times less expensive though, so really a great deal, despite some shortcomings. There were some things we didn't like. The air conditioning in the room had a hard time keeping up. The bed was asian style--read "hard". The hotel was a little removed from Patong beach. It is a walk to the beach. But there were also some nice things, most apparent being the staff was consistently friendly and helpful. They actually spoke the best English of all the people we met on our trip. And they arranged a reasonably priced car to take to the airport. We used this hotel as a launching point for scuba day trips, and for that is was perfect. It would not have been as good if we had planned beach days at this hotel though.

We stayed at the Sun Hill in January 2012 and it was a great place. Clean, friendly staff, and an overall good deal. However, there are two things that aren't ideal. It is on the of the hill in Patong, so it is a bit of a hike to the town and beach. However, it wasn't too bad. Maybe a 15 minute walk. The other thing was the manager Roman Grimm is horrible and doens't know the first thing about customer service. His staff was nice enough to arrange transportation to the pier on our last day, but I accidentally forgot about that charge. When we got home, I looked at our bill and thought we accidentally got overcharged and wrote them a nice email asking them for an itemized receipt. He send me back a very nasty email saying that I need to "be more careful accusations of being overcharged." I admitted in my response that it was my fault for forgetting about the charge, but I found his response unprofessional and I would never give the Sun Hill my business again. I know this isn't a big of a deal, but I can't stand businesses that don't treat their customers well. Maybe Roman should learn from his staff!

I have stayed at various places in Patong over the years. I have just returned from a two week stay at the Sunhil, it wasn't t my first stay there and hope it not to be my last. As always, Roman and his team looked after us well and we had a great stay.

For me, the hotel strikes a good balance between accessibility to main attractions of Patong but just being tucked a little out of the way to enjoy some peace and quiet when required. Those wishing to enjoy the high energy excitement of the Bangla Rd nightlife can take the walk into town, but it can be a bit of a way if it’s a hot day. It’s more likely you take a tuk tuk or motorbike taxi from the stand opposite the hotel. The relatively small nature of the hotel means members of staff quickly become friendly and familiar faces and that can often be said of the other guests too.

I always hire a small motorbike from the hotel and having made enquiries elsewhere find the price very competitive indeed. Its great to have one just to pop into town on or to ride up the coast to find a quiet beach.

The rooms are always clean, comfortable, with good air con and offered at a fair price. The cleaning service is very efficient with the staff going out of their way not to disturb you. My favourite rooms are on the ground floor by the pool, so I cna walk straight out of my room for a swim. The pool area is always kept neat and tidy and a Jacuzzi is integrated into the pool itself.

The onsite restaurant serves both thai and western dishes, all to a good standard and at reasonable prices.

I cannot recommend this place enough if you are looking for good value accommodation in Patong.