We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“mercure phuket” 4 of 5 stars
Review of Deevana Plaza Phuket Patong

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Deevana Plaza Phuket Patong
Ranked #15 of 307 Hotels in Patong
Certificate of Excellence
UK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“mercure phuket”
4 of 5 stars Reviewed March 19, 2010

We got a good deal 50USD a night with B&B, stayed 5 nights then went to phi phi islands.
great location away from noisy bangla rd
hotel very good standard for 4 star. pool bit in shade
very hard to get sun beds
only problems beds in rooms are really hard, we had to get extra pillows from reception
and sleep on them to get a good night sleep
when we checked out they charged us extra for stains on the sheets which they say would not wash out
we noticed the stains on the sheets and they were there before we used them
we managed to argue our case and got off from paying.
the only thing good is the restaurant next door, a little belgium one
come out of receiption then turn left its there
best steaks I had in Thailand and the cheapest

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank djwingy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,038 reviews from our community

Traveler rating
    813
    814
    269
    92
    50
See reviews for
542
831
124
36
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2010

1) We were requested for photocopies of our passport upon check-in, which we think should not be the case as passport is a very sensitive/important document. In fact, we could fill-in our particulars as required in the check-in declaration forms. Of course, the hotel reserves the right to view/inspect our passport to ensure correct information being provided!
2) The hotel allowed us for check-in, early by 4 hours! Only 2 available out of 3 rooms available though. This is something we could not ask for more, it save us so much time.... but suggest the hotel should consider to allocate 1 baggage room somewhere at the ground floor, just in case room(s) not available for check-in in the future.
3) The white-conceptual of the rooms and tile-flooring impress us very much, rather than other hotels furnished with carpets... which is in fact very dirty. The bathroom was big enough and well-equipped with a bathtub and shower cubicle separately. The glass-panel between the bathroom and bedroom gives an open concept but still limit your privacy by pulling down the blind.
4) The swimming pool and poolside bar work uniquely for guests, we have not tried any of its drink though. However, we are unsure how those chairs next to the poolside work? We went to the pool at 7.30am and no one else besides 3 of us. At 8.30am, there were 4 European-guests requested us to vacant 4 chairs in a row; as they claimed that they left their towels (which were provided by hotel, same as all other guests) on those chairs for their own-identification, by saying: "These are our chairs." We vacant them even though it sounded ridiculous.
5) The air-conditioners not so "user-friendly" as the temperature is self-adjust (automatic), so we could not adjust according to our likeness. It was not as cold as its temperature shown.
6) DO'S & DONT'S (Directions~Vehicle-entrance is your right, while the Vehicle-exit is your left) : -
i) Try Poo Seafood Restaurant on the opposite left of the hotel, tasty food with reasonable pricing;
ii) Try pancake stall right outside the hotel entrance, closes at 10.30pm (can't recall what time it opens);
iii) Try Mango Tree massage Center, saw row as the hotel - only few doors away towards the left (when walking out from the EXIT);
iv) Must slash the prices offer by the retailers! They're way expensive than the reasonable pricing;
v) Don't try the massage right next to the hotel (on the hotel's left), pink colour signboard, not as good as other we have tried; and
vi) Contact local driver Mr.Bunchoo Thunyapoosuwan / Au (his nickname) at TEL [--] : Mobile : [--] +. Friendly, English speaking and good pricing guide.

  • Stayed March 2010, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Leong82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 8, 2010

We were able to book this hotel when Accor had a sale which gave us a city view room for $60AUD a night.

We were not expecting much for what we paid but were blown away! We were right in Patong, close to the beach shops and nightlife! The main pool was beautiful and there was even an adults only pool on the roof which was really relaxing.
Happy hour at the main pool was from 3.30 to 5.30 which was a great time to start drinking!!

The rooms where cleaned beautifully everyday and the staff were helpful!

Enjoyed my stay and I will be back when in Phuket again.

If you need a driver while you are there head out the front of the hotel and where the Family Mart is there is a tour operator, he is great, cuts a really good deal and ask for a driver there called Cham! He knows all the good spots and is not too pricey.

  • Stayed February 2010, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank dolphin_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 3, 2010

The Mercure was a nice big hotel close to the main areas of Patong. The room we had was on the sixth floor overlooking the pool. It was spacious and clean. We liked the hotel and although it was busy with young Australian's we didn't think there was too much noise at night. The pool is lovely and we liked the swim up bar. The staff were very helpful and friendly. We lost our key and they replaced it without any problems. One downside to this hotel is that it doesn't offer free WiFi. I would recommend two places nearby for breakfast : Oasis turn left out of the hotel and Shakers turn right. Both offer free WiFi. This hotel was good value for money and perfect for what we wanted.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bluejean81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, South Africa
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 2, 2010

Great new and clean hotel one block from the beach and 5 min walk from patong otop market. Close to great restaurants, shopping and everything you need in patong.

  • Stayed February 2010
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jua83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 26, 2010

Modern hotel with large pool and clean rooms. My partner and myself were impressed with the hotel's appearance. Check-in was quick, room & interior was new & well laid out, nice balcony (all rooms have pool view), large assortment of breakfast foods including western & asian. The nightly entertainment band were very good & friendly. There is a happy hour at the main pool then the next hour at the top pool although the alcohol appears very diluted. It can be difficult to get a drink during happy hour at the main pool as it does get busy. Get in early for a sun lounge as they are quickly taken after breakfast. Reception was friendly & helpful. The hotel is a 2 minute walk to the night market, 5 minutes to the beach &15 minutes to the shopping centre. My partner had a very interrupted sleep most nights due to noise from adjoining units. This included toilet, talking & television. Also, the breakfast area, eventhough the food is very good, is very sterile - non thai & no views.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Anthony1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 8, 2010

The hotel accomodated our request for early check in and the staff were pretty courteous to us throughout our stay. However, we had a few issues with the room.

1) Bed bug in the bed
2) Weird dewy smell from the air-conditioner
3) No TV signal for a few hours for both days we stayed

The above were probably isolate incidents but it happened nontheless and as we had initially thought that our insect bites were from mosquitoes and only connected the weird smell to the air conditioner only the second day, we didn't manage to highlight anything to the hotel in time (except for the TV part).

So the above incidents kind of spoilt my brief stay at Mercure.

  • Stayed February 2010, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank shin2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Patong hotels
0.2 mi away
Grand Mercure Phuket Patong
1.0 mi away
Holiday Inn Express Phuket Patong Beach Central
1.1 mi away
Nap Patong
Nap Patong
#6 of 307 in Patong
4.5 of 5 stars 1,471 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Seaview Patong Hotel
Seaview Patong Hotel
#11 of 307 in Patong
4.5 of 5 stars 1,409 reviews
1.0 mi away
Novotel Phuket Vintage Park
0.2 mi away
Holiday Inn Resort Phuket
Show Prices
Show Prices
Show Prices

Been to Deevana Plaza Phuket Patong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Patong
#10 Business Hotel in Patong
#12 Luxury Hotel in Patong
#17 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, Odigeo, Booking.com, Travelocity, Priceline and Orbitz so you can book your Deevana Plaza Phuket Patong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing