We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Value for money” 4 of 5 bubbles
Review of Deevana Plaza Phuket Patong

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Deevana Plaza Phuket Patong
Ranked #15 of 309 Hotels in Patong
Certificate of Excellence
Blue Mountains
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Value for money”
4 of 5 bubbles Reviewed June 30, 2014

Clean, comfortable hotel. Central to everything. Staff are friendly and helpful. Well priced for the quality offered. Didn't try the restaurant. Pool is good size, clean and plenty of poolside chairs etc. Bed was vewry comfortable. Bathroom good size and well stocked.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cadici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,150 reviews from our community

Traveler rating
    877
    844
    282
    95
    52
See reviews for
576
878
130
37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
171 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed June 29, 2014

Just came back from Mercure last week , where I and my daughters stayed in Family room .
Kids were happy with the room as it had bunk bed with DVD player ( 2 movies each day can be rented from reception for free )

However, my room was facing street and East In hotel, means every time I opened my curtain, I could see East In rooms . Luckily , my room was sound proof, I rarely heard the noise from street or hotel aisle.

There were 2 ATMs located in front of the hotel, with some restaurants nearby.
As there were also 24 hour convenient store next to hotel, I didn't take breakfast at hotel.

Pool was clean and well maintained, located right at the back of lobby.

As I had my birthday when I stayed at Mercure, hotel gave me a small pink cake into my room. I really appreciate for their kind attention !

Room Tip: ask the room facing pool rather than facing street
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bateau Bay
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed June 24, 2014 via mobile

We stayed for two weeks in June 2014 have just arrived home rooms ok but in need of an upgrade pool is very nice restaurant ok nice afternoon tea complimentary for returning guests. Now for the bad we paid $45 for a late check till 6 pm returned to our room at 5.40pm only to find a keys would not work went to reception and they fixed them went back to the room which I might add was very long way from lift only to find that they would not work also back to reception once more by this time I was very hot and getting g worried about missing our flight. Got someone to come with me with another key and guess what it didn't work either he said he would ring housekeeping. Finally our room was open. We had no time for a shower or change just had to run and get a cab to airport. Not happy. We are Accor members and expect better service than this. Will not be returning.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 10, 2014 via mobile

I brought my mum here for her early70th birthday. This hotel has very friendly staff and a great swimming pool where you can relax and soak up the sun .Pool service is great order lunch and drinks by the pool and be waited on by smiling staff.The rooms are very spacious and good size balcony. The only thing I found that our bathroom wasn't cleaned properly the basin had soap scum build up after a few days and it stayed that way until we left. But over all was happy with the service .

Stayed May 2014, traveled with family
Helpful?
1 Thank Bubbkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, June 23, 2014
Dear Guest,

Thank you for taking time sharing feedback of your experience with us. Good to hear that you have had a memorable stay. However we do accept our sincere apology for the cleanliness of bathroom which I have shared your comments to my team including our housekeeping team to improve. Once again thank you for sharing your feedback, our team will continue to improve our service to assure all of our guest a memorable stay. If you have chance to return to Phuket again, please directly contact us.

Your sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

This is the second time we have stayed at the Mercure and we again enjoyed our stay. The pool is great, beds large and comfortable, and they make a great apple mojito. The room service and breakfast aren't great but with delicious food at your doorstep why would you care. Location is a big plus if you want to walk to all the main Patong spots. The level of English of the staff has definitely declined since our last stay but it is not a deal breaker and we managed well. We had a problem with the mixer in the shower which was repaired before we returned from our day out. The only downside is that the hallways are great acoustically so if people are standing outside their rooms talking it can be annoying, particularly when it's late in the evening/early morning. All in all, this wouldn't stop us from returning.

Room Tip: Try to get a poolside room, rather than city view.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Melbourne_Mel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, June 23, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Glad to hear that you have had a memorable stay and will return again. Please rest assure that our breakfast service will be improve to ensure all of our customers will be happily full. We are also improving on the English communication of our front line staff. Hope to see you back to our hotel very soon.

Sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Patong hotels
1.0 mi away
Holiday Inn Express Phuket Patong Beach Central
0.2 mi away
Grand Mercure Phuket Patong
1.2 mi away
Patong Mansion Hotel
Patong Mansion Hotel
#3 of 309 in Patong
4.5 of 5 bubbles 600 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Ramada Phuket Deevana
Ramada Phuket Deevana
#14 of 309 in Patong
4.5 of 5 bubbles 344 reviews
1.2 mi away
Deevana Patong Resort & Spa
0.2 mi away
Holiday Inn Resort Phuket
Show Prices
Show Prices
Show Prices

Been to Deevana Plaza Phuket Patong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Patong
#11 Spa Hotel in Patong
#12 Luxury Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, Orbitz, Travelocity and Odigeo so you can book your Deevana Plaza Phuket Patong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing