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Deevana Plaza Phuket Patong
Ranked #20 of 319 Hotels in Patong
Certificate of Excellence
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2,446 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
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English first
Kolkata (Calcutta), India
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

From the moment we reached to this hotel, we loved every thing about it. Large Rooms, Smile on the face of Staff, Interiors, Comfortable Bed, Crystal Clear Swimming Pool and many more. The location of the hotel is also excellent. it is just walking distance away from the beach and diagonally opposite to the hard rock cafe. Away but still close from the party scene at Bangla Road. I would love to visit again on my next trip to Phuket!

Room Tip: Swimming pool view rooms are excellent, Avoid ground floor rooms.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaySaraogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, December 10, 2013
We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed December 5, 2013

I want to preface this by saying I am by no means a strict, pretentious or high maintenance guest and have myself worked in hotels and empathise with the work and environment.

I had high expectations from both reviews and photos/online promotion and marketing. Received a discount through work and at the end of my trip was left feeling quite sorry for anyone who payed full rates for the hotel.

Room was nice and clean (the day we arrived) however with each day we stayed the room deteriorated...It seems as though housekeeping made the bed and thats it. No mini bar stock up, no tea/coffee/sugar replacement and sometimes no soap or shampoo replacements and when they did they left empty ones about, a couple of times bins were not emptied and floors not swept or mopped.

Another issue with the room was that things seemed to be quite old and rickety, furniture deteriorated and shower pressure and heat quite sporadic. The shower itself was very tiny and quite grimy and grubby from day one. Also, the sound proofing is non existent in the hotel with conversations and noise heard all through the corridor at all hours of the night.

Room service food was quite average and I would recommend going outside for cheaper and nicer food. Breakfast was okay, although some things were barley warm.. my tip would be to get a fresh made omelette or scrambled eggs.

The staff were overall quite nice and service was good albeit slow at times (room service etc). Also when we decided to extend our trip the hotel could not make the booking and allow us to stay in our room so we had to check out and check back in a few hours later. A little frustrating but we found things to do in the meantime.

It was a fair walk to Patong Beach and Bangla Road which we did not mind but if you have small children or don't want to walk as far to the main attractions then maybe stay somewhere closer along the beach.

The pool and pool bar were a saving grace for this hotel but probably even they were brought down due to the lacklustre hotel.

My advice would be that if you can afford to or know of any other hotels at a similar price to stay there. We will most likely be staying somewhere else the next time we visit.

Room Tip: Choose one facing the pool! The city view room is not so much a view of the city as it is the brick...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MelDelCic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 25, 2013

We stayed there for three nights and it was very calm, clean and pleasant stay. This hotel is very near to beach, night market, lot of Thai restaurants, Jungceylon (Mall). Morning Buffet, dinner are excellent. Last but not least hotel staffs are very polite and serving us with please. If we go next time to Patong, we will definitely stay there and will recommend all my friends and family for this hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Manikandeswaran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, December 2, 2013
We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Patong
#13 Spa Hotel in Patong
#13 Luxury Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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