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“Awesome place for holidaying”

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Deevana Plaza Phuket Patong
Ranked #21 of 327 Hotels in Patong
Certificate of Excellence
Asansol, India
1 review
“Awesome place for holidaying”
Reviewed March 18, 2013

The Resort is excellent. The service is also very good and didnt have to wait much for the check in . The Morning breakfast was excellent .The location is also good as the beach is appx at 10 mins walking distance. Overall the stay was very pleasant.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravishekharj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 22, 2013
Dear ravishekharj,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,595 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (376)
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Downers Grove, IL
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 17, 2013

The hotel is in a convenient location on the South end of the main road. They have a nice pool, a various buffets for dinner during the week, and a happy hour special in the pool bar (swim-up style) and main bar. The beach road is only a 100+ meter walk, and it is convenient to walk to the Simon Cabaret and many other places in Patong, instead of taking the overpriced, island-wide, taxi driver's club (mafia) controlled taxis which have fixed prices to go everywhere. The rooms were good size, but shower stalls seem a bit cramped. They all feature a balcony facing the inner pool area. They have a top floor bar to watch the sunset, but we didn't get there. The "executive" floor lounge did leave a lot to be desired. Really nothing there but a place to sit, maybe coffee or tea, and a few cookies, if any. All in all good hotel at a good price, if you check on-line in advance and watch for specials like I did. I would stay there again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank JACerv4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 19, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 15, 2013

No complain is good hotel ,clean , good service and nice location in Pathong City life in Phuket! We stayed for 4 days was happy. However if ur looking for the clean room and reasonable price I would recommended here :)) Enjoy the Thai host and have fun in Phuket!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wanwisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 17, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Level 4 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 11, 2013

very cool place to stay. simple and efficient is the word. decent location... comfortable rooms... hassle free place to stay. This was the 1st time i stayed here. would recommend for budget conscious travellers

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bharat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 17, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 6, 2013

Stayed in 'Pool View' room (4th floor) .... very comfortable.
Good sized room & balcony .... contemporary, bright decor.
Any issues were immediately taken care of ie., broken kettle & malfunctioning bathroom lighting.
Noise issues with adjoining room (common door).
Also, concrete hallways tended to exaggerate corridor noise.
Common areas & pool were well maintained & pleasant.
Gym (if used) is a little spartan, but functionable.
Well positioned for access to Patong Beach & nightlife & restaurants.
All in all .... a good stay, and would recommend & stay again if in town.
(But .... avoid adjoining rooms if it is not yours).

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chillseeker1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 12, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level 5 Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 4, 2013

Stayed over January 2012. Back then, it was cheap and value for money. Rooms were decent but no free wifi. Free wifi only in the lobby. We ordered room service one night, our food came and upon removal of the aluminium plate cover, we found a live cockroach in it! We called to complain but found it hard to explain in English as we did not know how to say cockroach in Thai! Anyhow, food was replaced but we lost our appetite and had a bad impression of the cleaniness in the kitchen. Location was nice for walks down around Patong.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 8, 2013
Dear Guest,

Thank you for taking the time to tell us about your experience at the Mercure Phuket Deevana. I am sorry that your experience did not meet your expectations about the cleanliness of kitchen; please allow me to express my sincerest apologies.

We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.

Please rest assured that appropriate actions will be taken with my Food & Beverage Department to ensure that this kind of incident does not happen again.

I hope this experience will not alter your confidence in Mercure Phuket Deevana and I truly hope you will give us a chance to show you our quality of service and the opportunity to welcome you again soon.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
karachi
Level 2 Contributor
1 review
Reviewed March 4, 2013

i had a great vacations in patong
lovely beach good food nice music everything was superb.i have been to patong 8/10 times i always stay in mercure hotel cose location is perfect and you get value for money .staff is welll trained and helpful

Room Tip: pool side room,s are best
See more room tips
  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, March 8, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Patong
#14 Luxury Hotel in Patong
#14 Spa Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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