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Deevana Plaza Phuket Patong
Ranked #18 of 321 Hotels in Patong
Certificate of Excellence
Brisbane
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Value!...”
Reviewed April 22, 2008

My wife and I stayed at the Mercure for 13 nights 5 April until 18 April.

Previously we had stayed at the Holiday Inn across the Road but prices have seemed to have risen in Patong over the last few years so we decided to give the Mercure a go after considering a couple of other similar priced hotels (BaanThai, Burasari), and I must say I'm pleased we did so.

Check in was smooth, and our room faced the pool on the 6th flr. I've rated a number of hotels in Asia on this site and usually I'm fussy but I will say right now that I'm not going to be too hard on this hotel considering how cheap it was for our stay we paid $1150Aus (Room Content) for the 13 nights (10pay/3 free) including B/Fast which worked out at $88Aus per night for two people, so five stars for value as we had stayed at Busakorn in Hliday Inn in Dec 2006 for @$280 per night. (Would have been $3640) so $2500 better of already...

Lets cut to the chase, remember this place is fairly cost effective (Cheap) compared to some (5 Star hotels);

Breakfast;
Great selection no awards but no complaints either sometimes a bit noisy like an eatery but always "part of the journey" isn't it..

Pool;
Large, water seemed OK didn't effect my eyes like other reviewers but could just be my eyes. Moon Bar pool was felt like an addition too deep and too small, and yes slow service here compared to below pool bar (Sun Bar)

Spa;
Excellent, much cheaper than other hotels and very professional we both had a Japanese HANAKO facial and whilst I still look like an old drunk vagrant afterwards it still managed to improve my weathered face... At least for a little while...

Gym
Ok, but I like Gyms, not too busy but if your'e serious hit one of Patong' s Gyms for a proper work out, Just remember to put your Heineken down between sets...

Room
Ok very veryb nice, only little gripes. No alarm clock, strange glass screen between shower and bedroom, luckily a screen can be pulled down but if your a light sleeper get used to the room lighting up as screen is translucent, when your partner needs to "visit the amenities" . Their may be some noise from the hallway or other rooms or whatever, so just drink more !.... No it's OK I didn't get woken up and I am a light sleeper.

We didn't do the bars or restaurants at the hotel as we headed into Patong Central most nights, but I can say that I timed my walk to Bangla Road/Jungceylon after reading some reviews and it took about 14 minutes taking it easy and was about 8 minutes walk to Patong Beach

Verdict
Give this hotel a go If you don't want to get ripped off, Mercure felt more secure to stay at and I have already recommended this hotel to friends back home...

  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank bris989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Jääli
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2008

We were there 1.-15.3.08 and it was nice hotel, good location and staff were friendly. Food and breakfast were excellent and they had delicious ice-cream! They cleaned rooms everyday, but we were little bit disappointed, cause the showercorner were really dirty and the pool on the roof too.. they does'nt looked like four star...

  • Stayed March 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
3 Thank annegr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2008

A group of us stayed here for eight nights, during March. The hotel was very clean and well designed and the housekeeping was very good to. There were only two minor problems, but they were only the result of communication promblems and wouldnt affect anyone wanting to stay here.

The breakfast was ok not the best buffet breakfast i had, the eggs were not cooked and the bacon was fatty and the thai dishes were not tasty, so i stuck with the banana bread( you can get very good food at the resturants, for mexican lovers reccomend BBQ hut which is just around the corner from the mercure and is very cheap it also does american breakfast).

The pool is very pretty but the water stung your eyes and the pool upstairs was apparently worse, so just dont open your eyes under water and you will be fine. The bar service in the downstairs pool was good, but the upstairs service was shocking would take way to long for drinks even though noone was up there.

Overall its a good hotel and worth a visit

  • Liked — The rooms
  • Disliked — The food
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luvs2_travel_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyvinkaa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 24, 2008

We spent a two weeks holiday in this hotel, three persons in two rooms. This hotel was classified as a 4 star hotel and we were satisfied with it. Good location and taking into account the local standard it is quite OK. On average, we can recommend this hotel. As being primarily not a business hotel but a holiday resort with normal holidaymaking voices this a not a bad choice. Not only a room with breakfast but slight luxus, too.
In general the Thais are very nice and friendly people and have to say that the staff in this hotel did not be any exception. In every situation and with every issue they were very polite and helpful and we really felt to be their guests. For example, we had a problem with our safety box in the room and it was fixed in one day.
It was rather the fault of the travel agent that we were not considered as a family and those our two rooms were reserved in different parts of the hotel. However, the hotel staff was very helpful and they promised to try to arrange two adjacent rooms as soon as it would be possible (the hotel was fully booked) and this happened after two nights.

Nice and spacious rooms with daily cleaning. More storage for clothes would be a plus for a longer stay. Additional towels and rubber slippers for pool area use were a big plus.
Soundproofing between the rooms is OK but the doors are thin and without any sealing and all voices from the corridor were passed through. You can hear almost every door closing in your corridor and if it is done like the Korean group did it (not only closing but slamming the doors) it is disturbing especially during the nights. Luckily they did not stay many nights. Anyway, should not be too big investment to add sealing that would reduce remarkably the noice from the corridor.

Breakfast buffet was very good with variety of dish and certainly everybody can find something to eat here and have a good start for the day. You don't need to eat same food every morning and this was a big plus for two weeks stay.

We knew that there is a gym in this hotel but it was even better than expected. Not any first class gym but spacious, well-lighted (outdoor view) and air-conditioned room with good basic equipment.

  • Liked — Hospitality, breakfast, pool area
  • Disliked — Door soundproofing
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ptke135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kolmpton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 6, 2008

This is a very nice hotel... a bit expensive... so you get what you pay for.
too many rooms, even though small, very modern design....
feels like a middle income group apartment complex at times.


The swimming pool and adjoining bar is very nicely designed...even though it can get crowded and noisy at times.

Bummer Alert: This hotel is definitely not for single guys... they charged me a joiner fee (1500 baht) when a friend wanted to join me for the night, even though I had reserved and paid for 2 people.
Staff was very inflexible, and I didnt want to argue too long about it in the middle of the night.

Overall, I think this is a good place for families who don't mind spending a little extra for comfort and are okay with being 10 mins walk from the beach and 20 mins from bangla road...shopping only 5 mins walk away.

  • Liked — small but nice rooms
  • Disliked — 1500 baht joiner fee for 2nd person, even though room was booked for and paid for 2 people
  • Stayed January 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank disperspective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 8, 2008

Stayed here with my girlfriend from 8-13 December. Online booking through the Accor website and check-in went smoothly. First impressions were good.

The room still had that “new” feel to it and was quite stylishly finished. There were signs that the building was hastily completed eg. floor tiles not quite lining up, bath wasn’t square etc. but I guess that’s to be expected with so much construction work taking place in the area. A wide range of television channels were available, including live English premier league games for those that like football. Everything in the bathroom worked well with good water pressure etc. As with other reviews, a room overlooking the pool is a must.

We didn’t try any of the food from the hotel and the breakfast seemed overpriced considering what you can get by just walking across the street to a restaurant. We quite often brought food back to eat from street vendors and they didn’t seem to have a problem with this. The balconies have a table and chair and was a greet place to relax and eat.

The pool was very nice and clean and there always seemed to be deck chairs available. For much of the day some of the deck chairs were in shade which was nice when it got too hot. The swim-up bar had a good range of drinks and was not overpriced. The rooftop pool area didn’t seem to be completely finished but was nice in the evening. I never had a problem with mosquitos despite the surrounding areas.

The hotel is away from the busiest area of Patong and just a 5 minute walk to the beach and even less from the markets with a convenience store out the front. The hotel is also in handy location to travel further down the coast to Karon, Kata etc. which in my opinion are nicer beaches. Some of the staff had poor English and seemed a bit clueless. This wasn’t a problem for us but may be a problem if your English also isn’t very good. I guess this will get better over time.

Overall we had a wonderful stay and I wish we stayed longer. I would recommend anyone to stay here, particularly while the hotel is still new.

  • Liked — Hotel is still new and very clean, nice pool
  • Disliked — Staff need a bit more training
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank wylergnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K.Lumpur
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2008

Mercure Patong Phuket is nice and new hotel, hotel room just nice, majority room are pool view, the swimming pool was nice n clean, the pool sidebar services was good too! The BBQ dinner(especialist on every Fridays) on the roof top, with a nice price n yamee......seafood all are very fresh! beside the hotel do have a 24hours store. The beach only walk about 5-10minute. Hotel just nearby a night market too. On the 3rd floor of hotel do have a gym room. I will stay there again in the future trip!

  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Kenny836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Patong
#12 Spa Hotel in Patong
#12 Luxury Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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