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“Accom was good.”

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Deevana Plaza Phuket Patong
Ranked #21 of 321 Hotels in Patong
Certificate of Excellence
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Accom was good.”
Reviewed January 20, 2013

First time in thailand with our family. Unfortunately out of 11 of us 10 got sick!
Accomodation was great though. Rooms clean, pool lovely - kids loved it. If you are looking for a kids club though, this isn't your place to stay!!!! Nothing really running at all, there is a room but that's about it.

Room Tip: If internet reception is essential during your trip ask WHERE in the hotel your room is located as w...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon-May1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 31, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (370)
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English first
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 19, 2013

At the price - brand , we as a family of three expected - on a holiday A far better than offered room, location & property.
- The room had old apparently , not so well maintained furniture.
- Locationally - close to the stretch of Patong beach, a bit of a walk though. Situated on a one way street if you are mobile, so a couple of round trips are inevitable.
- Property itself was average in terms of cleanliness , being rather open and large - room service was slow and food not upto the mark - again average at best, not what we would expect from Mercure

Room Tip: Did not use Spa and Breakfast facilities
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajeshrohira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 21, 2013
Dear rajeshrohira,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 19, 2013

There is a small walk involved to get to the beach. The place has very good food and we often ate there after a tiring day shopping and doing stuff like para gliding
The hotel has a very good spa - we got a foot massage that actually put us to sleep.
It is reasonably priced an now the ownership has changed to Deevana.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VivekJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 21, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bunbury, Australia
Level Contributor
145 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 18, 2013

We stayed here for 5 nights while on our honeymoon, this was a last minute booking as our previous accommodation was a scam. Considering we booked this 5 days before flying out of Australia, we were not sure of what to expect and we got a good price. We found this hotel to be in a great location, within walking distance to the markets, drinking areas, just around the corner from Patong Beach. The restaurant staff were excellent. They have a sense of humor and if you show them respect then they will look after you and look out for you. They had no problem in catering for my needs as I am Gluten intolerant, but do recommend if you bring your own bread from Australia, as they do not have anything like it. I definitely will next time as it is the thing I missed the most. I did not use the pool, but my husband will recommend it to everybody, and there is bar there as well, which was packed of an afternoon. I got a Hula Hula massage (which is 110mins of coconut scrub and massage) from in the Venus Spa down near the lobby. Absolutely recommend it and I should have has this treatment the day after we arrived. It was 1300Baht which was $43.00, yep so worth it. The Reception staff are good except for a couple who do not speak very good english, if you can get somebody who speaks english well, you will be fine. Reception were excellent in following up tour confirmations for us, delivering faxes to our room. We had a room on the top floor which had great views of the streets and the night life areas, which were awesome as I got some great images of life in Patong. We did not use the WIFI but there are computers there to buy time for, which was 50Baht for 15mins, which works out to be $1.60. Overall, this hotel has everything we needed and we are looking to go back next year and take our kids. Oh, this hotel has a kids club too, but I think the minimum age limit is 4years, but you will have to check! Apparently they can arrange babysitters for you if you have small children and want a night out. Keeping in mind where-ever you go in Asia there will be mould, they do seem to keep it to a mimimum.

Room Tip: If you can get a room on the top floor, they have better air flow and minumum mould.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shizane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 21, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2013

Stayed in Jan 2013 for 4 days.

Positive :
Check-in was quick and staff was good.
We had requested for early check-in through email and the room was ready on our arrival.
Hotel location is good. Beach front is 7-10 mintues walk.
Room was nice and cozy.

Negative: Bathroom amentinies not upto standard.
No slippers or dental kit.
Bodywash bottle very small. Not enough for 2 person.

Room Tip: choose pool view rooms
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ankur V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 21, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 17, 2013

Have stayed at this hotel both times I have visited Phuket and it is pretty good. Nice set up, good rooms and the pool is awesome. The location is good too, one block down from the beach and is on a big one way street with heaps of shops etc. Everything you need is in easy walking distance. Staff are friendly. Used the spa and that was really awesome, the girls in there were amazing.

The only thing is the bathrooms were a bit worn and tired and looked like they needed a really good clean in between the shower runners etc. but if you have can handle that, it's a really good hotel and value for money.

Room Tip: Get a pool view room
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seabass14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, January 21, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
Reviewed January 17, 2013

My partner and I stayed at the Mercure for 12 nights and found it delightful :) the rooms were fairly clean and the service was always at arms length. The food was pleasant although after 12 days the Buffett breakfast became un tasteful. The Buffett contained a large selection and huge variety from cerial to traditional Thai, fruit and traditional American breakfast and of course thailands famous omelette :) so although there was much to eat from we got a little board!
The pool is fairly large with plenty of beds available and music was always playing during the day with a cocktail a swim away :) The Mecure is recommended for couples, singles and fairly young adults and probably would not recommend it for families as it is not catered for young children. Overall I would Definately stay there again :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheekykiki12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, Ecom at Deevana Plaza Phuket Patong, responded to this review, September 20, 2013
Dear Valued Guest,

We are happy that you gave us the opportunity to host you and your family here at Mercure Phuket Deevana. We greatly value and appreciate for sharing your experience as well feedback about the hotel hospitality. Thank you also for your appreciation for the service showed by hotel team.

Once again, Thank you for taking the time to provide us with some of your thoughts and we make sure that we can make your next experience with us even more memorable. Wishing to see you on your next visit.

Sincerely,

Jose Estolano
E Commerce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Property: Deevana Plaza Phuket Patong
Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Patong
#13 Spa Hotel in Patong
#14 Luxury Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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