First up this is my trip advisor rating, not a hotel star rating as there seems to be some people getting them mixed up from reading their reviews. This place is in the perfect location for bars, shops and beach, yet predominately hidden back from the noise. This is where room selection is critical. The resort is split into two areas, both having pools. We stayed in the main 8 storey wing on the 4th floor. Our room 417 was spacious and well appointed and faced away from the pool which didn't bother us as it got the afternoon sun and still had a nice view. Unfortunately the water pressure was hopeless. The cupboards could do with more hanging space and an additional draw, which we suggested in our customer review form. We did get a bed softener which did help as it looks like the one factory has provided beds for all the hotels in Phuket and they are firm. The other accomodation area is the garden area and the rooms surround the pool behind trees on three sides and is only two levels. We had friends with us who stayed in this section and the rooms are smaller and more standard, yet well presented. One couple did have an issue with AC which took a while to get fixed. From this area your have a short walk and direct access into Bangla Lane and the bars. Wifi is still only available in reception and the breakfast area. While the breakfast menu stays relatively the same, it is plentiful. My only concern was the cold meats while under cover were not chilled on ice, something I would have thought was a no brainer in the humid conditions, other then that no problem. The reception staff were friendly enough, yet maintain a certain formal position. I think this was a result of a national conference being held with some international dignitaries staying in the hotel. We arrived quite late as a group of 15 and they seem to go into a minor meltdown with our room allocations. There are safe deposit boxes down stairs or rent your own safe in your room for a minor fee. If I was to come back to Patong I wouldn't have a problem staying here, especially knowing what rooms not to get.
- Official Description (provided by the hotel):
- "An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages. ... more less
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- Also Known As:
- Patong Hotel Patong
- Patong Resort Phuket