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“Wonderful friendly experience - WE LOVED IT”
Review of Patong Resort

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Patong Resort
Ranked #55 of 321 Hotels in Patong
Melbourne
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wonderful friendly experience - WE LOVED IT”
Reviewed November 3, 2008

After being scared to death by the other reviews and really unsure of what to expect when we got there, we had a wonderful experience. We were placed in the main wing for our first night but honestly, it was comparable to the Patong Merlin - the rooms were very large and spacious and everything was fine. For the rest of our 10 night stay we were placed in the "new wing" with a poolside view - interconnecting rooms with us and our three children and they were very lovely rooms. Bathrooms lovely and very clean. The cleaning staff were wonderful and very helpful. We also broke a glass but were charged 50 BAHT ($2.20 AUS) not the $7.00 as otherwise suggested. The reception staff were very helpful and attentive as were the tour desk. The staff at Breakfast were also wonderful and very friendly and the breakfast, was a lovely assortment of Thai and Western food. We had no trouble finding the Egg station ! I particularly loved the fritters which I had with Bananas and Brown Sugar. All in all, we had a great time - it was not a place that had a Kids Club but that did not bother us one bit. The pool was enough of a kids club for us - The pool staff, in particular "Dang and Nod" were great - especially with our kids. There was a Karaoke area which provided fun as well. I would not hesitate staying here again next year. `

  • Liked — Location
  • Disliked — No kettle in room
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muffin68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
perth
Level Contributor
3 reviews
Reviewed October 15, 2008

we stayed here as a party of 12 for 11 nights. We all had a fantastic stay. There was a slight hiccup with the rooms when we arrived but it was easily fixed with a minimum of fuss. The hotel is in a great location central to everything. We stayed in the Deluxe rooms in the Garden Wing and found them to be clean and spacious. Breakfast was good as was the pool. The staff were very friendly and helpfull. We will definatley stay here on our next trip to Phuket.

  • Liked — cleanliness and space
  • Disliked — nothing
  • Stayed September 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cazzPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth western australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 15, 2008

I stayed at the Patong Resort in august 2008 for 9 nights.My husband and I have been to phuket many times, but first time at this hotel.We took our daughter and her boyfriend, it was their first time to Phuket. We had an absolute ball.The hotel was great. Our rooms were really nice and clean. The staff were friendly and helpful. The grounds were lovely and kept tidy. We used to love going and having breakfast, the staff were very nice. We go to Phuket every year and we will definately stay there again. Just make sure you stay in the Pavillion wing and book a deluxe room.
Nomad029

  • Liked — Location. Value for your money. every day rug in elevator had the day on it. Rooms were nice
  • Disliked — nothing
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nomad029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GOLD COAST
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 5, 2008

We stayed in the wing on the second floor facing the pool. The pool side are single beds so we just joined them together as we wanted a view. This Hotel is in a very good location to the beach, Bangler Road night life, and the back street to other markets etc.
The Hotel itself is a good price for what you get.Breakfast is good, pool is good, happy hr is for two hrs every afternoon. Staff are happy enough. I would stay here again. For the price it was good.

  • Liked — Location
  • Disliked — Nothing
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank HOL70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2008

I just returned from phuket where we stayed at the patong resort where i was so not impressed, we asked to look at a upgrade room when we got there on the 28/8 we said no thought it wasnt worth the extra so we stayed in our room we were allocated but when we left they tried to charge us for the upgrade of $200 aus we said no we should not have to pay as we didnt upgrade , they refused to give us our baggage with our credit card in bags back until we spoke to there manager but? the manager was unable to get to hotel till 8/830 and we were flying at 0925 if you been to phuket there is a 45 min drive to airport, we said we unable to wait and that we did not say yes to upgrade so we refused to pay extra they called security in (well if you can call it security )
who took our bags and belonging we tried until 0745 to work the issue out but there ignored us and refused to give the baggage with credit cards and passports back,my husband had to jump over counter go into room were security was and get our belonging so we could leave (unreal) such a mess, we had to jump in taxi with them following us down the road telling taxis not to take us, we found one and left for airport to realize when we go home they still had credit card impression they take on arrival and deducted amount from our credit card the bank is investigating? we thought it was a lovely hotel until this happened another person there had 15000 baht stolen and the manage refused to do anything ? i advise you to stay else where many other just as nice hotels.

Stayed August 2008
Helpful?
2 Thank June_elli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2008

I just returned from phuket where we stayed at the patong resort where i was so not impressed we asked to look at a upgrade room when we got there on the 28/8 and said no thought it wasnt worth the extra so we stayed in our room we were allocated but when we left they tried to charge us for the upgrade off $200 aus we said no we should not have to pay as we didnt upgrade , they refused to give us our baggage and credit card back until we spoke to there manager but? the manager was unable to get to hotel till 8/830 and we were flying at 0925 if you been to phuket there is a 45 min drive to airport, we said we unable to wait and that did not say yes to upgrade and refused to pay extra they called security in (well if you can call it security )
who took our bags and belonging from safe?? we tried until 0745 to work the issue out but there ignored us and refused to give the baggage and cards back,my husband had to jump over counter go into room with security and get our belonging so we could leave (unreal) such a mess, we had to jump in taxi with them following us down the road telling taxis not to take us, we found one and left for airport to realize when we go home they still had credit card impression they take on arrival and deducted amount from our credit card the bank is investigating? another person there had 15000 baht stolen and the manage refused to do anything i advise you to stay else where

  • Liked — nothing
  • Disliked — everything after the treatment we got
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank spunkeelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2008

Stayed for 3 nights in July 2008 in a Standard Room. Cozy place, quiet environment and with courteous and helpful staff. Room is adequate but no good view - need to keep curtain drawn most of the time. Disappointed that at such hotel rates and standards, there are no coffee/tea maker facility, hair dryer and bedroom slippers but hotel does provide 2 bottles of drinking water per day and hot water in flask/hair dryer are provided upon request. B'fast spread is adequate altho' halal food is limited as pork is also served and appears to share same cooking/kitchen facility.
Hotel is well-located - within walking distance to the beach, JungCeylon Mall & Bang La Rd. You will pass a few halal Indian/Arab/Thai food outlets along the way. There is also a halal Indian food eaterie at the Mall food court & for simple, cheaper and tasty Thai/Malay food, try the halal eaterie at the 1st floor of the market complex opposite Carrefour.
Had a relaxing stay and the hotel is suitable for guests with children esp. if the 2nd swimming pool's repairs are completed.

  • Liked — Location
  • Disliked — No good view and no lifts at the Wing section
  • Stayed July 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Rahmamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patong Resort

Property: Patong Resort
Address: 208 Raj-Uthit 200 Pee Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#18 Top resorts Hotel in Patong
#35 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Patong Resort 4*
Number of rooms: 325
Official Description (provided by the hotel):
"An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages. ... more   less 
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Also Known As:
Patong Hotel Patong
Patong Resort Phuket

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