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Patong Resort
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Reviews (1,042)
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All reviewsbangla roadgarden poolmain buildingfree wifibangla rdroom safedeluxe roomexcellent locationthe breakfast areanight lifejungceylon shopping centrepool staffegg stationground floorshort walk to the beachbuffet breakfastnoodles
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Reviewed March 26, 2014

We are currently here for 12 days, we have been here 3 times now and each time better than the last, would highly recommend this place. You are right in the middle of the action. The staff are wonderful , friendly and helpful. One thing please put a kettle or jug in the standard rooms I dislike calling for room service at midnight.

Room Tip: Great rooms in the garden area and you have a fantastic pool.
  • Stayed: March 2014, traveled as a couple
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Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014

The hotel location is fantastic! The hotel is located right in the middle of where all the action happens. (That is where you want to be :) ) There are three exits from the hotel - 1. Straight to Bangla Rd - night life / 2.To the beach / 3.To the "second" street - which is where many restaurants and shops are located.

The hotel is clean, great customer service and really comfortable and clean rooms.
We also got a free upgrade to a deluxe room which was very nice from the Hotel.
*Pictures attached.

Tip1* As the Hotel unfortunately offers free wi-fi only at the Emerald Coffee shop/ breakfast area, you can also get the wi-fi by the main pool area, as well as if you sit in the lobby bar right next to the piano. :)
Tip 2 * Great cocktails in the lobby bar during happy hour - only 99Baht :)

All in all I will definitely stay at this hotel again.

Room Tip: Get one of the renovated rooms in the main building. The garden wing is too damp, lots of mosquito s.
  • Stayed: March 2014, traveled as a couple
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1  Thank Damjan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2014

Stayed at this hotel back in March 2013 was great except on check in tell you they have upgraded you only to find rooms have single beds and no view as booked.
Went again 12/3/2014 and again on check in they say they have upgraded us and this was 1.15 am in morning. Get to room and again single beds. Go down stairs to complain and have a huge fight with the manager of the night. His response sleep on the couch in the lobby if you want. even though we had booked room in other part of hotel and explained this. We had a screaming fight because we new this hotel as stayed before and new what room we wanted and had booked. He says first in first basis for rooms and was an absolute rude person at 2610 baht per night you would expect better there are cheaper and better hotels around
After argument he says I give you room you order.
The room did not even have a kettle for making tea and coffee and even after asking for one told no madam you room does not come with this (had to borrow one from Thai friends and no tea and coffee provided either.
Wifi only available at restaurant and had I stayed at ban lamai up the road everything provided for the same price including wifi right through the hotel
Disgusting place
Would not stay at this hotel again
Location great but service and rooms rubbish

Room Tip: Do not stay at this hotel
  • Stayed: March 2014, traveled as a couple
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4  Thank Daryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2014

Just returned from a two week stay at this hotel for the first time. Booked via their website which offered promotional rates for advance booking and minimum 3 night stays. Being centrally located in a safe area, the hotel is five minute walk to lively Patong beach, nearby entertainment, shopping and dining places that are open until late nights. Choice of rooms in the main tower wing or pool and garden view rooms in adjacent wings affording quiet relaxation, with 2 large pools, jacuzzi and steam sauna providing much needed outdoor activity. Hearty breakfast buffet served daily in the spacious Emerald Cafe together with poolside bars is very appealing. Having clean rooms adequately serviced with amenities, good security throughout and very friendly staff attending to guests' needs make this a great hotel to stay in Phuket... will definitely consider returning for future stays.
Roger

Room Tip: Main tower wing rooms may be noisy with large groups in house.
  • Stayed: March 2014, traveled solo
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1  Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2014

we have been to phuket six times now, and are going again late oct 2014, the last 4 times we have stayed at the patong hotel resort,, we recieved an up grade at no extra cost to us, john and the staff on the desk are great, always smilling and welcomming, the room was excellent, and was reasonably quiet when you have a hangover,, the location is also fantastic, within 5 min walk to the beach and the same to hangover [bangala] road, very clean hotel with friendly staff, love the place,,,,cant wait to get back there,,,,,hope this helps fellow travellers,

Room Tip: rooms opp the massage area are all delux, just ask for an upgrade if poss they will help
  • Stayed: August 2013, traveled as a couple
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3  Thank rick s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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