FIrst night of 7 they told us they couldn't give us the room we booked - which was a room shown to us in a picture when we signed the contract with the travel agency, of a room with a window with view, a balcony with view, and two double/queen/king size beds. Myself and my male friend, not partner, were given a musty smelling, mould filled, tiny room with one queen size bed.
Upon our indication that this was not the room we had contracted for, we were told our room had been sold for the night, they were fully booked (later found out that was crap) and we would have to stay there until the next day. The next day we were given a room with a window and balcony that looked onto an enclosed wall and two single beds. Again we indicated that was not what we contracted for and they refused to change it. The staff (with the exception of one lovely female manager) were unhelpful and unfriendly - especially the night manager who needs a lesson in hotel etiquette, and the room was unclean and generally poor standard. This hotel touts itself as three star, but in actuality, it should be one star. Please, all Australian and English speaking people, do yourselves a favour if you're considering staying at the Paradee, and run a mile to some other cheaper, but much better appointed hotel. There are plenty of options in Patong and the Paradee should only be desperation accommodation if nothing else is available.
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- Also Known As:
- Patong Paradee Hotel Patong
- Patong Paradee Resort Phuket