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“Poor quality”

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Patong Paradee Resort
Ranked #288 of 327 Hotels in Patong
Hobart Tasmania Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Poor quality”
Reviewed September 16, 2012

FIrst night of 7 they told us they couldn't give us the room we booked - which was a room shown to us in a picture when we signed the contract with the travel agency, of a room with a window with view, a balcony with view, and two double/queen/king size beds. Myself and my male friend, not partner, were given a musty smelling, mould filled, tiny room with one queen size bed.
Upon our indication that this was not the room we had contracted for, we were told our room had been sold for the night, they were fully booked (later found out that was crap) and we would have to stay there until the next day. The next day we were given a room with a window and balcony that looked onto an enclosed wall and two single beds. Again we indicated that was not what we contracted for and they refused to change it. The staff (with the exception of one lovely female manager) were unhelpful and unfriendly - especially the night manager who needs a lesson in hotel etiquette, and the room was unclean and generally poor standard. This hotel touts itself as three star, but in actuality, it should be one star. Please, all Australian and English speaking people, do yourselves a favour if you're considering staying at the Paradee, and run a mile to some other cheaper, but much better appointed hotel. There are plenty of options in Patong and the Paradee should only be desperation accommodation if nothing else is available.

Room Tip: Go anywhere but the Patong Paraee
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harvey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Bangkok, Thailand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2012

I was in Phuket in July 2012. And checked in Patong paradee resort for 3 days. Importantly the hotel rooms and bathroom are clean. Room rates are affordable. Also walkable distance from the patong beach and main patong area. Even the staff is helpful. Great place to stay, value for money.

Room Tip: Hotel have two wing for rooms. One with balcony and one without balcony. Having the same sq area of...
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  • Stayed July 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SJ_Ind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 30, 2012

I did not expect anything great - just an average, clean hotel with nice and helpful staff would be enough. Unfortunately my expectations were to high. The room was ok, with fresh bottled water every day, quite comfortable bed and internet (on the top floor - so they improved it since January), although I have no idea why was it called deluxe as in my opinion it looked similar to the others rooms (which I saw through the open door while beeing cleaned). However the bathroom was auwful - it smelled like sewage, drains were blocked and the water was yellowish - that was absolutely disgusting! I complained about that twice and they did nothing to repair that. Staff was rude, unfriendly and could not speak english (the only helpful person was a Russian girl at the reception desk - I think the only one that could speak english and was nice). The breakfast was nothing special - thai dishes were not good at all and I think they serve for breakfast what they did not sell the day before (as there is a restaurant also - I do not recommend it - there is much nicer place 1 minute walk towards the beach, selling also ice creams), so I used to eat only fruits - if you have choice not to book a breakfast just do it as for 2 pounds they ask for it you can have a really nice breakfast somewhere else. I would also like to mention that the swimming pool is really small and there is no sun afternoon and that they charged me more that they write on their website for the airport transport

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Me137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Patong hotels

Bangalore
Level 5 Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 25, 2012

Stayed overnight at Patong Paradee in January. just the right distance from the heart of action! good hospitality! will go there again!

Room Tip: Chose the top floors! Good view...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SubbuJois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 19, 2012

Graet location, just off the main drag. Good clean room. But the bed was terribly hard. Staff were helpful and wifi worked well. Good safe place to crash each night.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 9, 2012

They first gave me a room with NO Windows... Though, they say on agoda's website that "all the rooms have a private balcony"...

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joaofgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level 4 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 10, 2011

We booked 2 rooms for our couple days stay @ phuket. It is a nice budget hotel I will say as it has scenic views from rooms with a nearby market and beach. Also offers facility of renting bikes making the conveyance independent and easy.
Well there is sometimes a communication problem in English with the staff though negligible. I had one room on 4th floor and one on 6th floor, both ambient ones with complimentary tea/coffee packs and water.
Man, one naughty creativity in the rooms was the interface between the room and the bathroom/toilet. It was glass transparent with adjustable shades...LOL :D some may feel awkward but its true.
Hotel is equipped with wireless network for internet, a pool with separate section for kids and a good spa/massage center.
Food was delicious (had just breakfast though) and had variety of delicacies. There are couple of roadside benches where you can enjoy your meals with cars going by you......vrooommm.
Overall a nice place to stay!

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank leisureBond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patong Paradee Resort

Property: Patong Paradee Resort
Address: 7 Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Family Inn Hotel)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #288 of 327 Hotels in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Patong Paradee Resort 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Patong Paradee Hotel Patong
Patong Paradee Resort Phuket

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