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BYD Lofts Boutique Hotel & Serviced Apartments
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Reviews (2,101)
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All reviewswine shoppatong beachfull kitchenquiet streetone bedroom apartmentliving roommain buildingcoffee machinehome away from homerooftop poolbangla roadlarge balconyairport transfervisit phuketfantastic stayminute walk to the beachhappy hour
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938 - 943 of 2,101 reviews
Reviewed July 7, 2014 via mobile

We stayed here for out honeymoon. The hotel is really good conpared to the whole TOWN. Yes, that's right. This hotel is one of the best and it stands out because the town is ugly, dirty and the beach is also dirtu and smells awful. The hotel great and the service is great too! They can setup tours to othet little islands around and that I do recommend! The pool is quite small, is the only thing. But otherwise, evetything else is great. But if you can change your city destination, please do so
PATONG was really disappointing.

  • Stayed: March 2014
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Thank mariafernandaiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded July 15, 2014

Dear mariafernandaiv,

Thank you very much for this fabulous review posted on Tripadvisor.

We are delighted to hear that your honeymoon at BYD Lofts was a success! We are also very proud to know that you consider our hotel as one of the best in Patong!

We hope you will be back soon despite your disappointment concerning Patong.
We will welcome you again with pleasure.

Best regards,

Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

First impressions were very good, check in was quick and efficient. The reception staff were helpful and polite and showed us to our apartment. It was a well kitted out, bright and modern one-bedroomed place, with all the equipment you require to self cater if you so required. My only gripe with the apartment is the bathroom....or lack of it. The toilet and shower are enclosed in tiny spaces and the sink is outside of these. I personally think this is a poor design, but hey, I'm not an interior designer. Rooms are cleaned daily and beach towels are provided. The pool area in our block was small but adequate for the days that you don't want to go anywhere. The good thing about the pool was that we had it to ourselves completely. Patong beach is about a 10 minute walk away. Bangla Road is about 20 minutes walk or 200 Bahts in a tuk-tuk. There are many restaurants and bars in the local vicinity too. We really loved Phuket and the surrounding area, we definitely will be back in the near future. BYD is a great little place and would probably stay again.

  • Stayed: June 2014, traveled as a couple
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1  Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded July 15, 2014

Neil B,

Thank you very much for your recent review posted on Tripadvisor.

We are pleased to know that you had a great stay at BYD Lofts Boutique Hotel & Serviced Apartments. We also want to thank you for giving a detailed description of our hotel and giving constructive comments.

We hope you will afford us another opportunity with a return visit in the near future.

Best regards,

Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

Our holiday started the moment we were picked up at the airport, and whisked away in the Mercedes Limousine to our apartment. We were given refreshing cold water when we got in the car. On arrival, check in was quick and with no problems, wonderful and helpful staff took our luggage to our apartment that was spacious, clean, and had everything they said it would. Next morning we went for breakfast, it was plentiful and enough to choose from to satisfy any appetite. We dined in a few times at the restaurant, the food was good and reasonably priced with a great selection of wines. All in all, we spent 29 night at BYD and could not fault them in any way. We will miss Ons welcome as we come home to the apartment, she is so nice and pleasant :-) We will definitely see you next year, cant wait.

Room Tip: Beach facing rooms give you a breeze to help you cool.
  • Stayed: June 2014, traveled as a couple
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Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded July 14, 2014

Dear Bill S,

Thank you so much for sharing your wonderful feedback on your recent stay with us at the BYD Lofts Boutique Hotel & Serviced Apartments.

We are delighted to read that you had a great time staying with us. We also want to thank you for your wonderful and detailed description of our service.

It is great to know that you will be back very soon for your next trip to Phuket.
We are all looking forward to welcoming you again!

Best regards,

Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

Well where do I start?

We stayed here for 4 days at the end of June 2014 and it really was a fab end to our holiday.

Special thank you to Alex for sorting balloons and a lovely cake for my fiancé's 30th Birthday! It was a brilliant surprise.

We came on the ferry from Phi Phi and it was 500thb in a taxi and about 35 minutes. On arrival our bags were taken straight to our room before we had even noticed - very efficient and we were greeted with a cold towel and drinks. Check in took all of 5 minutes and we were shown to our beautiful room - 101! It was a pool room and was gorgeous. White, clean, well decorated with fabulous art work, extremely spacious and there were lots of extras in the bathroom and free coffee pods in the kitchen.

We noticed that as we weren't travelling in peak season a lot of previous hotels didn't provide the same service advertised on their website. This was not the case here. Everything was well maintained and in good order.

Location is great, less than 5 minutes to the beach (we visited but the pools were so nice we stayed at the hotel), 10 minutes to the night life and large shopping centre (Bangla Road) and other restaurants are less than a minute walk. There is also a family mart two minutes away for any extras like sun cream.

There is a wide variety of breakfast and you can even heat your pan au chocolates up in a mini oven that's provided - again, attention to detail. I probably put on several pounds in four days as it was delish, oops!

We had lunch at the soho bar which was lovely, a fresh salad and the pizzas are nice and crispy. Again service was great. We also went here EVERY evening for cocktails before and usually after our meals. They do a happy hour here which was 100thb per cocktail.

The restaurant was really good, we actually went here for my fiance's birthday and the steak was to DIE for. Very good value for money! We also tried their Thai food here and would defintaely recommend that too. We were also asked if we wanted it to be medium or hot which was the only time we got asked this is Thailand, which made it seem much fresher than most places.

A special thank you to X on the front of house / reception. His English was great and he helped us with lots of queries like directions. Also thanks to Justin who was really friendly each night at the soho bar.

Our transport back to the airport was by their Mercedes car which was very comfortable and spacious.

I would recommend this to anyone who appreciates boutique style and extra detail. If we return to Phuket I would not think about staying anywhere else! Thanks BYD

Room Tip: T101 - Pool Room! It is next to the bar but we didn't hear any noise due having a door we were able to close between our bedroom and kitchen
  • Stayed: June 2014, traveled as a couple
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Thank Divine101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded July 10, 2014

Dear Davina87,

Thank you very much for sharing your wonderful experience at BYD Lofts Boutique Hotel & Serviced Apartments on Tripadvisor.

We are glad to hear that your stay was fabulous! We are also very happy to know that you enjoyed the different services proposed by the hotel. Your kind remarks concerning our staff will be shared with them.

We are looking forward to welcoming you again!

Best regards,

Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Because of the awesome reviews of this hotel me and my family had a decision to stay in this hotel while we were in Phuket. And I have to admit, the reviews were all lies! Except for the room part, the rooms were very good. Upon arrival in the airport, we were picked up by the hotel's employee in a Mercedes Benz. The employee was very nice and friendly, from there I thought this was going to be a pleasant stay. BUT.... as soon as we got to the hotel and wanted to check in to our room, we were greeted by a grumpy receptionist. No smile, poor English, and lots of attitude. And the more surprising thing was, the one who carried our bags was the female receptionist! As soon as we got into a cramped elevator and headed for our room, the hallway was very small, well at least the room was not a lie. It was big, clean, and very comfortable. But as soon as we asked a question to the lady again, she gave a big frown and answered it quite rudely. About the room, it was big, clean, and good for families. But the balcony on the other hand, it was facing to the street below and some local apartment right in front of you. Be sure to lower the blinds or they might catch you!(TEE-HEE!) The next day in the morning, we had breakfast at the hotel's restaurant. Seeing the variety of food served, you will cry because of the lack of variety. And the waiters at the restaurant gave horrible service. Absolutely no attention to guest, since they were all chatting in the corner. And ants crawling all over the fruits, worst, I think they never change the milk/juices in the dispenser! Oh well, at least when I ordered the egg it came out very satisfying. But I had to suffer the breakfast for 3 darn days!!! Then I checked out the hotel's swimming pool, OMG! IT was tiny! Like a tiny koi pond. I SOULD HAVE NEVER LISTENED TO THE OTHER REVIEWS! and I found what caused their bad moods, turns out that one same staff works for 24-hours each days! How cruel is the owner of this place! I strongly suggest not staying in this hotel. On the fourth day I moved to another hotel, THANK GOD WE MOVED. Overall, the staff are not the faces of this hotel, rooms are great for families and sleeping, breakfast sucks, and reception staff horrible. Staying here will cause you to say: "I wanna go home! I'm AFRAID OF THE GRUMPY LADY!

Room Tip: Better choose another Hotel.
  • Stayed: June 2014, traveled with family
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7  Thank christopher b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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