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“Clean, safe, and convienent”

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BYD Lofts Boutique Hotel & Serviced Apartments
Ranked #1 of 321 Hotels in Patong
Certificate of Excellence
1 review
“Clean, safe, and convienent”
Reviewed January 4, 2013

The hotel staff was very welcoming. We received a complimentary drink at check-in and were shown to our room. It was large, clean and very modern. It takes about 5 minutes to walk to all the action and the beach. I did not see one place I'd have rather have stayed in. We met people from all over the world and the common language is English. My only downside of this hotel was that I didn't think the front desk staff understood or spoke English very well. It was difficult to communicate. Even with that, it's still the best place to stay!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoolJul83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Guest,

We are pleased to hear you have enjoyed your stay with us and still find our hotel the best place to stay. I am however sorry to hear you had difficulty communicating with the front office team.
Knowing that the Thai language is a tonal language, it is sometimes difficult for them to understand the different pronunciations of the English language.
This might have been a factor, but I would have been more than happy to assist.

Thank you for your nice compliment that you still found us the best place to stay !

We look forward to serve you again in the very near future.

With kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
bangalore
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 4, 2013

We stayed here for 4 nights. The room was nice and modern. Location average as it was a good 10 minutes walk to the beach which is not easy with young kids. The breakfast was below average, nowhere near what you expect from a top-rated place in Phuket.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lamirap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Guest,

We are sorry to hear you were not satisfied with your overall stay with us, due to the location and breakfast served.
We are located in Patong, and as you can read on our website and / or many previous reviews, we are a few minutes away from the beach and within walking distance of the shopping centers and night life, but I can understand that it will take more time with young kids to walk there of course.
Our breakfast is set up to serve the needs of most of our guests. In case our guests inform our team of their special needs, diets, or other requests, we are of course more than happy to create something special. Unfortunately we were not informed by you during your stay with us.
We hope you will give us another chance and return, so we can adapt to your needs...

Yours Sincerely,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013

I stayed the BYDLOFTS in Patong. This is a first class resort in every way. I really do not know where to start with my compliments.
The transfer from the airport in a new Mercedes Benz was a great start – the front of house were outstanding (the old staying (“first impression last “) is so true. I was upgraded to an outstanding apartment – I’m sure the best in Patong. The roof top pool was intermit and just the right size.
I got sick and was taken to hospital for two days both Harry (Executive Manager) and Ned (Head of House - Reception) -took me to the hospital, returned the next day, looked after me in every respect – I have stayed in many places around the world and you always take comments on Trip Advisor as a just one person opinion – But please try this place for yourself you will be so surprised.
The staff at BYD lofts will be friends for life……………………. Mark G

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Mark,

Thank you for your valuable time to write your kind review.

We welcome our guests and provide the best possible service to ensure your stay is memorable.
In cases where special attention is needed it is our pleasure to assist. Holidaying in a foreign country ending up in the hospital is no fun, the least we can do is to take care of our guests.
We look forward to welcome you again, so you can fully enjoy your stay with us in our apartments.

With Kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
3 reviews
Reviewed January 3, 2013

This is a wonderful hotel located in the "center" of Patong, not far from the beach or nightlife. The rooms are huge and spacious with great kitchen, rain shower bathroom and balconies. Even better is the restaurant downstairs and the Wine Connection store right in the same building. It's easy to get around and the staff are very helpful and friendly, there isn't anything to worry about once you are here .. just check-in and experience first-class the whole time! I prefer the 100 sqm rooms but you can't beat the experience of staying in the BYD Lofts!! The internet is free and dependable, it was an easy place to enjoy Phuket but also get some work done if needed! Have fun!

Room Tip: It's worth it to get the 100 sqm rooms, the back side is quieter, the front side a bit better fo...
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Powers C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 17, 2013
Dear Guest,

I am delighted to hear of your recent stay with us. Anticipating our guests’ needs is part of the level of service we aim to deliver.

I am extremely proud of our staff as well as our product and it makes my day when I receive enthusiastic feedback from our guests regarding the excellent level of " First Class " service
they received while staying with us, this is what makes us to go that few miles further for our Guests.

We would love to welcome you, and serve you again at our BYD Lofts - Hotel in the very near future.

With kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 1, 2013

We are a gay couple who really enjoyed our stay. Staff and management were very friendly and cooperative. We were, for example, freely provided with ice and lime from the bar to take to our room for gin and tonics on the balcony. Rooms were spotless. The restaurant served good food. The hotel is on a quiet corner just a short stroll to the beach and whatever nightlife you seek. The only disappointing feature is the smallness of the pool that was filled with grim-faced tourists from the same nation when we visited. Anyhow the nearby beach is alluring and fun.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Graeme,

Thank you for writing your review on Tripadvisor. It was a pleasure having you both stay with us. We are pleased to hear you have enjoyed the spacious apartments, the restaurant and the service provided by the team.

Our swimming pool is set up as a service to our guests, being located in the centre of Patong, we have limited space. It is only during this peak season that it might be congested at certain times of the day, in general most guests prefer the beach.

We look forward to welcome both of you back for another wonderful trip to Patong.

With kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviewed January 1, 2013

Very nice and modern hotel. The apartment was very modern and spacious and fitted out to a vey high spec. The happy hour cocktails at the restaurant were really cheap ( two for one offer worked out to be AUD $3 each) and the staff were not stingy with the alcohol. They make the best pina colada ever. As we were celebrating our 32 wedding anniversary we had a bottle of champaige waiting in our room and rose pettals on the bed ( nice touch) . Staff were all really great and very heplful and would go out of their way. The place was close to the beach about 500 meters, very quiet area at night and still not far from all the action at Bangler Road. Great eating at the restaurant at the hotel or just around the courner at numerous eating places. Great food and very clean and fresh. I have been to Thailand for work and pleasure 10 times and I would highly recommend this hotel to anyone.

Room Tip: All look really good and very spacious
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Jan,

We are very pleased to hear you have enjoyed your stay and Anniversary with us! It was a pleasure having you with us.

Thank you for mentioning the great service our team provides, as they are always willing to assist in making your stay the best.

Our Bar & Bistro offers a wide variety of food and drinks to suit all at reasonable prices. Thank you for your kind recommendations.
Thank you for recommending us to all and anyone !

We look forward to welcome you again for your 33rd Anniversary, or even before.

With kind regards,

Alex Bressers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 30, 2012 via mobile

Have stayed before but the management seems to be cutting down on silly things. No facial tissues in either bathroom.. We wanted to use the mini bar but no ice in the fridg, when we asked for ice we were told there was a charge. Give me a break $450 a night and ridiculous mini bar prices and they want us to pay for ice!!!!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiaola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, January 5, 2013
Dear Kiaola,

Thank you for your valuable review.

We would like to offer you our apologies and ensure it is certainly not our intention to cut down on silly things, such as facial tissues, instead we just want to add more service for our guests, like down feather duvets and down feather pillows, pillow menu, luxury Bulgari amenities gift set,
free transfers by brand new Mercedes Benz ( min 5 night stay ). Flower Necklace on arrival, daily fresh fruit basked, etc.

We have set up tissues in the living area of the apartment and cotton balls in the bathroom. If we would have been informed this is not sufficient, we could have added more for your convenience.
As for the minor charge for ice, this has been a misunderstanding and we are sorry if you were charged for this, your comments will be shared with our team so that we may continue to perfect our products and service.

I appreciate you sharing your experience and We hope these minor inconveniences have not spoiled your overall stay with us and we do look forward to welcome you back.


Sincerely yours

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BYD Lofts Boutique Hotel & Serviced Apartments

Property: BYD Lofts Boutique Hotel & Serviced Apartments
Address: 5/28 Haad Patong | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Patong
#1 On the Beach Hotel in Patong
#1 Business Hotel in Patong
#1 Romantic Hotel in Patong
#2 Family Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BYD Lofts Boutique Hotel & Serviced Apartments 4*
Number of rooms: 31
Official Description (provided by the hotel):
150m to the famous Patong Beach, just imagine the ideal lifestyle in the heart of Patong, a convenient place where you can discover a new sense of freedom. BYD Lofts & BYD Suites provide the ultimate hip & chic environment, with luxury hotel serviced apartments from 50 sqm to 160 sqm to fulfill your dreams, creating a bright new trend for your holiday. Both are centrally located in a peaceful oasis close to, yet secluded from, the tourist hub of exciting Patong, the ‘entertainment capital’ of beautiful Phuket Island. From the moment you step in any of our properties, you feel the difference. It has an energy that's so distinctly powerful, so uniquely rich, cool and chic, it makes you feel sophisticated....and this is how your holiday should start! Our guests may best be characterized as sophisticated, smart and highly individualistic. Staying at any of the BYD Apartments properties is about making a statement, and differentiating oneself. On the ground floor of BYD Lofts is the 24 hr reception, plus our Bar/Bistro restaurant, which has an international menu, and serves breakfast, lunch and dinner. Our bar is open daily until late and has an exciting selection cocktails, beers and wines. Also on the ground floor is Asia’s popular Wine Connection shop, which provides a vast array of wines, beers, cheeses, cold cut meats & fresh breads from all over the world. The rooftop features a delightful swimming pool of a unique style. ... more   less 
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Also Known As:
Byd Lofts Patong
Byd Lofts Hotel Patong
BYD Lofts Boutique Hotel & Serviced Apartments Patong, Phuket

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