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“Awesome Location, Awesome Hotel” 5 of 5 bubbles
Review of The KEE Resort & Spa

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The KEE Resort & Spa
Ranked #25 of 319 Hotels in Patong
Brisbane, Australia
Level Contributor
118 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Awesome Location, Awesome Hotel”
5 of 5 bubbles Reviewed March 21, 2013

From the first minute we stepped into the lobby of The Kee, we felt at home and extremely welcome. We stayed here for 6 nights, and it was the perfect place to stay.

I will start with the Staff at The Kee. No matter how many times you walked past them in the day, they always had a smile on their face and said hi. We have two little girls, and the way they treated them was just beautiful, my girls felt so happy to be there. Nothing was a trouble, and even when the odd thing did go wrong, they rectified it immediatley.

The room we had was fantastic. The are new, modern and funky. We were on the side of the hotel away from Bangla Rd, and we could not hear a peep the entire time. All of the facilities needed are in the room. The TV is more like a total entertainment unit, with access to the internet, movies, music, room service etc etc....it was a great thing to have on hand. The bathroom was well appointed, with a large shower with rainfall shower head, and a hand held one as well. The bath was lovely too. The bed was quite hard, but hoestly this is typical in any asian hotel in our experience. The room was clean, and was kept to this standard throughout our stay.

The pool in the resort was huge, and beautiful. It has a swim up pool bar, and the prices are very very reasonable, and the bar staff are always having fun and in a great mood. This makes for a great atmosphere poolside.

We had breakfast included. The range of food was great, a goosmix of different asian meals, and western meals,all good quality and tasty. We got room service a coupleof times, and the Penang Curry was devine. The Sky Bar on the rooftop has a band playing every night, and the vibe up there at night was really cool.

It also has a gym, which was well equipped with quality equipment.

The kids club was good, but only ran for 2 hrs in the morning and 2 hrs in the afternoon. This was not a huge problem, as we are not the type to dump our kds for hours on end, it just meant we had to manage time a bit if we did want to go and do something without the girls.

The location is second to none in our opinion. it is only a 3 minute walk to the beach (Patong Beach is busy,but for a reason, as it is a gorgeous beach), and a 2 minute walk to Bangla Rd. There are an abundance of restaurants, bars, massage places, shopping etc all at the doorstep of the hotel.

We know how important holidays are to people, and we all save up and look forward to taking them when they come around, so I am very concious that reviews can have a bearing on travellers decisions..... with this in mind, I would not for a second hesitate in recommending this hotel based on our personal experience.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TheClarkeClan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear TheClarkeClan,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (423)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Melbourne, Australia
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

We stayed at The Kee last week with 9 friends for a golf trip. The place was amazing, the staff were friendly and accommodating. We were upgraded to pool room views without asking and greeted with an icy cold drink at check in. The pool bar was the perfect afternoon to wind down after golf and we had a fun afternoon every day as were entertained by the boys behind the bar, lead by Jae, Mai, Boy, Zoo, Two and Man. Thanks for the laugh fellas. The rooms were spacious, clean and everything worked well. The rooftop bar was a special place to start the night and the restaurant upstairs was awesome.... try the Lobster Bisque Soup!! We spent 9 glorious days at The Kee and were treated like kings. Everything you need is within 2 minutes walk and even when leaving at 6am for golf, a breakfast box was organised for us all. Also Wi-Fi worked really well.

10/10 for The Kee Resort..... Thanks for a memorable holiday!!!

Room Tip: Pool view or Pool Access are the rooms to have.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jimara73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Jimara73,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 18, 2013

The hotel was in the perfect location. We were on the opposite side to. The night life so we didn't hear any of the noise going on. We were a 2 minute walk to the beach and all of the shops. We also had a lovely woman who booked our tours for a very cheap price down the end of the hotels street. Don't book any of the tours in the hotel as they are well overpriced! We had one issue with the staff when we weren't left any bottled water in our room. As we had got back late we needed this to brush our teeth. We called reception and asked for water... We didn't hear back for half an hour so I went to reception where they said that HSK had already supplied us with it so we couldn't have any. This was most frustrating at 10pm after a long day of tours. So we had to get changed and go down the street to buy ourselves some water. Breakfast was nice, and the pool bar staff were exceptionally great! So is happy hour! Would stay again!

Room Tip: Pool view rooms on the bottom floor looked fabulous. Would stay in one of these next time!
See more room tips
  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Anna B,

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations and I am sorry that you didn't experience the same wonderful time other travelers have written about.

But all of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

March 2013, we had a comfortable stay. Hotel location is nearby to anywhere - walking distance to Bangla Street, Patong beach, food area, shopping and many more.

Rooms are spacious, clean and staff are friendly.

Check it out and experience it yourself !

Leong family from Malaysia....

Room Tip: The KEE Resort & Spa... where you can have your comfortable rest, relaxing, fun travel and unfor...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Christine L,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gold coast
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 15, 2013 via mobile

Resort was nice, great location but a little noise due to been near he night life but that was fine we didn't mind that. Little disappointed as we lost a beach towel we put a deposit down of 300 baht per towel then got charge 600 baht to replace when got to the room there was a sign on safe stating we could have brought a new towel for 500 baht... But other then that staff where lovely food was ok

Stayed March 2013, traveled with friends
Helpful?
3 Thank libbygirlGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear libbygirlGoldCoast,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 14, 2013

I know enlgish isnt the first language of the reception staff - but when you aske for a wake up call ay 6 am it doesnt mean 630,
It would be nice if the swim up bar is open in the afternoon.
If you leave a 100 Cash depost - you would like it back if their is nothing wrong with the room.
you shouldnt have to wait half an hour to have someone help you with your bags if their isnt a lift in your section of the hotel,
it shouldn't take 25 minutes to check out at 7am.
never again

  • Stayed June 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Dileep_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Dileep_80,

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations and I am sorry that you didn't experience the same wonderful time other travelers have written about.

But all of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 14, 2013

We stayed The Key Resort for 10 days in Feb/March 2013 and had a great time. The staff were mostly very attentive, special mention to Fu, Monica and Zu for looking after us so well. The poolside kitchen served very nice meals and happy hour by the pool and on the rooftop lounge were welcomed daily. The location was to everything you needed. The rooms were great, maintained daily and air con was fantastic. The only negative thing was the beds were a little to firm for me. Although after a a busy day out and about mixed with a vino or two before bed there was no problem nodding off. I would stay there again on my next trip to Thailand.

Room Tip: Rooms further away from Bangla St are quieter.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jess265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Jess265,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The KEE Resort & Spa

Property: The KEE Resort & Spa
Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Patong
#17 Luxury Hotel in Patong
#26 Family Hotel in Patong
#33 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Hotel Patong
The Kee Resort And Spa
The KEE Resort & Spa Patong, Phuket

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