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“Worth a look if you want to be in the thick of it.” 4 of 5 bubbles
Review of The KEE Resort & Spa

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The KEE Resort & Spa
Ranked #25 of 319 Hotels in Patong
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Worth a look if you want to be in the thick of it.”
4 of 5 bubbles Reviewed February 28, 2013 via mobile

I was lucky enough to book this place last minute for 50% off otherwise would not have paid the very high asking price.
I am happy to report that the Kee has more pro's than cons. The rooms are lovely but the beds are a bit lumpy. The pool is stunning and shows with its popularity.
The WIFI actually works! wow
The service is above average.
BUT.. Hope you have deep pockets, the mini bar is empty because they want you to buy drinks at the bar for $10AUS a pop. This put me off spending money here but after being ripped off over and over I tried the restaurant on the last day and well it was very good.
The rooms here have Internet on the tv buy run a very out dated Linux system so bring your laptop if you have business.
There is no movie Channel on the TV because they want you to order them for 100 - 350baht.
As you can see this place is designed to bleed every cent out of you before leaving but over all still rates highly with me.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gelds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Gelds,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,496 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (422)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

I recently stayed at the Kee for 5 days with 4 other friends. The location of the resort is second to none, you couldn't get a better location.

It was my 21st birthday while I was over there and the bar attendants at the pool bar were kind enough to set up 21st decorations in the pool area for me which was great.

The rooms were very functional and stylish, we had a sea view, we did have to overlook a lot of the rubbish beneath us before we could take in the lovely view of the ocean.

My only complaint would be the plumbing & cleanliness of the shower. There was mould EVERYWHERE in the shower which was not nice, my parents also stayed at the Kee 2 weeks before I did and said the exact same about the mould.

Our bathroom sink kept blocking up as well as the drain the the shower, this also happened to my parents when they stayed there so there must be some serious plumbing issues throughout the resort.

The elevator also needs some sort of ventilation, it felt like we were stepping into a sauna every time. Other then those little complaints we loved our stay at the kee.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tjd16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear tjd16,

We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 25, 2013

Travelled with my best friend and was the worst trip I have been on in my life.

Our room stunk like a dead animal and the stench coming from our shower drain made us dry reach. Our safe didnt work- 3 complaints later it was finally replaced.
We stayed for 7 nights and moved 4 times due to smells and dirtiness. We were upgraded to a seaview room which has a spa and on first arrival it appeared amazing, until we turned on the spa.... It filled with dead, flaky skin which had been stuck in all the jets. This happened in another of the sea view rooms which they also tried to move us to.
Staff are rude, incompetent and snicker endlessly. They laugh in your face, ignore you and have no understanding of what customer service is all about. After a meeting with the General manager we were 'compensated' with a free dinner. He was unapproachable and lied to our face.
I would never recommend this hotel to anyone!

  • Stayed February 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank JacintaTrask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear JacintaTrask

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations. All of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The Kee Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

Travelled with a group of five other friends and chose to stay at The Kee on several recommendations by friends who had previously stayed.

From the minute we arrived and was served a welcome drink, we did not have a bad experience staying at this hotel.

The staff are always cheerful and helpful, especially those in the pool bar and up on the roof top bar.

Our rooms were prisitne when we arrived and were cleaned daily. Also we had zero noise come into our room.

The best part about staying at the Kee is defiantly its location. It is close to EVERYTHING. This defiantly made a night out on Bangla rd a lot more enjoyable.

I will defiantly be staying here the next time I am in Patong.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Anthony C,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramsey, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 24, 2013

Having read other reviews was dreading staying here but was pleasantly surprised.
Hotel was clean and presentable with friendly helpful staff. Stayed at the quiet end of the pool which was perfect for us being older. Pool was great, plenty of sun beds. Breakfast was good.
Sky bar with sea view was gorgeous at dusk. Location was bang in the centre and very close to seedy clubs and bars but didt'nt cause a problem.
Bang la road 5 mins away and taken for what it is a slice of life it was ok.

Room Tip: Pool view rooms by far the best
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Margly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Margly,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed February 23, 2013

The rooms smell like something has died in the airconditioning while there was mouldy dead skin in the jets of the hot tub, the beds are hard as a rock and the location is extremely noisy.

Last but certainly not least we had 5000baht stolen by one of their staff from our locked safety deposit box in our room while we were out. the staff when confronted by us were no help what so ever.

Overall the worst holiday accomodation i have ever experienced!

  • Stayed February 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Rodneyhoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear RodneyHoward

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations. All of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The Kee Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

The Kee is great place to stay, it is clean safe and friendly. right in the middle of everything. Close to shopping and Bars. The Kee has its own roof top bar as well, this is a great place to watch the sun set and a few drinks before hand. keep in mind that the prices are a little bit more than normal but still, great view from up here as well.

the Spa there is amazing and one of its kind!!
Food is good but I like trying new thing all the time and going out to eat.
So close to the beach all you have to do is cross the road.
Safe cause it has a guard
Free internet in the rooms

Room Tip: Rooms in the middle are noisy due to the water feature.
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aaron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Aaron P,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The KEE Resort & Spa

Property: The KEE Resort & Spa
Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Patong
#17 Luxury Hotel in Patong
#26 Family Hotel in Patong
#33 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Hotel Patong
The Kee Resort And Spa
The KEE Resort & Spa Patong, Phuket

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