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“Just the best”

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The KEE Resort & Spa
Ranked #27 of 321 Hotels in Patong
Perth, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Just the best”
Reviewed February 12, 2012

We were two couples staying in pool access rooms near the swim up bar. The rooms were fantastic once we sorted out an internet keyboard that kept locking up. Staff are fantastic - nothing too much trouble. Especial thanks to Mo and Tee. Jack at the swim up bar was also good at his juggling. The swim up bar at 3pm is the place to be. Listen for the bell. Our rooms were very quiet at night - could hardly hear Bangla rd but did hear fireworks.

Previous reports said the pool was cold - no this is not correct it was perfect temp. Breakfasts were fine and if you didn't like the way the eggs were cooked you could simply ask for it cooked differently. Egg choice was boiled, omelette, fried, scrambled. If you had enough of a cooked breakfast then cereal, toast, fruit were always there.

we had a couple of mosquitos in our rooms but that was because we left the doors open - hotel staff sprayed and fixed the problem. Room service was quick and efficient - try the Pizza or hamburgers for lunch. We appreciated the cold beers and cokes that came each day with our room and the staff cleaning the rooms were very thorough.

The hotel is very well located close to the beach and nightlife - no neeed to catch a taxi or Tuk Tuk anywhere.

We were very impressed with this hotel - it was everything you could wish for and we will most definitely return.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear David A,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (436)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Polish first
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  • Thai first
  • Any
English first
warrnambool
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 9, 2012

The staff were super helpful when checking in and out. THe hotel was a big suprise in terms of quality and value for money. Its right at the end of Go Go lane (plenty to choose from - we went to 2, Exotica was good fun the Devil one was super seedy).
Breakfast is great lots of options.
Would go there again for sure.
Awesome swim up bar gotta love happy hour!

Room Tip: We stayed in a pool view room. The pool access rooms looked great too.
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhollyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear jhollyb,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 29, 2012

Very disappointed - arrived late check in for our two Pool access rooms, then told the childrens pool access room on level 1 was available but we were to be on level 5 for three nights this holiday was booked 1 year ago. No sleep with noise of nightlife.

Room Tip: Dont have room 4111 no sleep
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon99_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kee M, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Sharon99_12

Thank you very much for taking the time and writing about your stay with the Kee Resort & Spa Patong. We apologize for the delayed response.

I am sorry to hear that our resort was not able to fulfill all of your expectations. All of the constructive feedback you've pointed out we can surely use them to improved and maintain high standard of quality. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Best Regards,

The Kee Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2012

We spent our first few nights here. Excellent location to where all the patong nightlife is, and super close to the beach. The pool is a little average, and the taxi services and very expensive. Apart from that, it's a great place to be, especially if you get a pool room.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leeleegm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 20, 2015
Dear Leeleegm,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 26, 2012

We were sad to leave this hotel. The only thing it lacks is old fashioned Thai hospitality, this hotel is modern and trendy and the service from the staff lacked that typical thai smile, that said, they were pleasant and mostly helpful. One day our room had not been serviced when we returned at 5pm and they blamed us as we hadnt put the "service room" light on before we went out but the next morning most people hadnt selected it and hadn't selcted "do not disturb" either so maybe they skip all the rooms!

Pool is great, it doesn't get much sun so is on the cool side but the lounge area around it was lovely. The happy hour at the pool bar was good and the cocktails were all of a high standard, not always the case in hotel bars in Thailand! The roof top bar had happy hour from 5:30-7pm also and this was a highlight of the hotel, the view is lovely and we just thoughroughly enjoyed our time out there at night. Breakfast was quite good too.

The location is A1. Almost on the corner of Bangla Rd and the Beach, we were in the block farthest from Bangla and it was very quiet though I imagine the block closent to Bangla would be noisy. The rooms were modern and clean and had a separate shower and bath. Our room lacked any sort of view but had a balcony. Wifi was free and very strong in the room. Movies could be rented directly from the tv in your room and internet could also be accessed this way. Beds were firm but comfy.

Refuse their taxi service, they will tell you it is the same price on the street but to Kamala they quoted 750 Baht and when I walked outside the taxi cost was 400 Baht.

Overall I would recommend this hotel, I loved it and the location is the best in Patong if you hate taking Tuk Tuks everywhere. People of all ages there.

Room Tip: Stay in the rooms in the northern block away from Bangla, dont use their taxi service and pop the li...
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Buster1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 20, 2015
Dear Buster1980,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 25, 2012

We stayed at this hotel for 7 days and were happy with our clean and spacious room. Luckily we were in block 2 so the noise from Bangla Road did not effect us (Would have hated our stay if we were in block 4). The only thing we really did not like at all about the room was the very badly lit blue neon lights in the bathroom. The bathroom was very dark and the lights made it look like we were not staying in a hotel at all. We think that the lights hid the grot in the shower.

Pool area was great. Go down early to get a seat otherwise with the limited seating you will end up without one!

Breakfast was average- no suprises any day just the same old thing from the day before.

One of the better hotels in Patong that we would reccommend.

Room Tip: Get a room in Block 2 away from the noise of Bangla Road.
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mick_dav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 20, 2015
Dear mick_dav,

We apologize for the delayed response. Thank you for taking the time for providing your feedback while still enjoying your holiday. We are so happy to know you had a good overall stay with us. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 22, 2012

Highly recommended
-Great location expecially for night life
-Internet access in your room and down stairs by reception
-Very modern and spacious
-Freindly staff who help out with tour bookings
Will definitly return to this hotel next time i visit Phuket.

Stayed December 2011, traveled with friends
Helpful?
1 Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanyapoj C, Public Relations Manager at The KEE Resort & Spa, responded to this review, October 19, 2015
Dear Vanessa H,


We apologize for the delayed response. Thank you for taking the time to rank us highly and for providing your feedback while still enjoying your holiday. We are so happy to know you had a great stay. We really appreciate your vote of confidence in our Resort and in the team of talent who make everything happen the way it does. We will use all of the positive and improvement points to continuously enhance our service standards.

Thank you again for your kind words and I hope it won't be too long before we can welcome you back.

Best Regards,

The KEE Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The KEE Resort & Spa

Property: The KEE Resort & Spa
Address: 152/1 Thaveewong Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Patong
#19 Luxury Hotel in Patong
#26 Family Hotel in Patong
#33 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The KEE Resort & Spa 4*
Number of rooms: 244
Official Description (provided by the hotel):
A spectacular hotel and plaza complex, offers a quiet oasis of tranquility and luxury in the heart of the world-renowned Patong Beach. Contrasts in Patong can be as different as day and night, but The KEE Resort offers the perfect blend of convenience and connection with superb facilities and an unmatched location. Utilizing state-of-the-art technology throughout to ensure peace of mind, the hotel's 244 stunningly modern rooms, suites are unlike any other found on the island. The KEE Resort is sure to offer the perfect holiday whatever your needs. ... more   less 
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Also Known As:
The Kee Resort And Spa
The Kee Hotel Patong
The KEE Resort & Spa Patong, Phuket

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