I'm with you Paul from perth, we had a easystay voucher.. we were suppose to get free wifi every day you'll have it by the end of the day,,, just give me 2 hrs...lies after lies. on day 5 paul from easy stay just told us straight we were not getting it..
the breaky was average but sliced $4 sandwich ham in boiled water for bacon, never laughed so hard. by 9.50 they stopped topping everything up for breaky, breaky went until 10.30. I had to go to the salad bar to get some bits to put in my omlete as he told me several time ALL FINISHED so I thought onion capsicum ect in frying pan, he then through the egg in what a [--] they were huge slices and he never even cut them up... all the fruit and pastry's gone by about 10 and the refuse to restock...
Took 5 phone calls and a very nasty me at the counter to get my lights working in my room. 2 days... never got a masive bed as told got an over sized single and the sheets didnt fit.. OMG the towels I use on my dog are bettter than the ones you get if they remember to put them in your room...
it took pool staff 30 yes thats right 30 minutes to bring a glass of coke and sprite with 2 reminders and there was only one...I'm with you Paul from perth, we had a easystay voucher.. we were suppose to get free wifi every day you'll have it by the end of the day,,, just give me 2 hrs...lies after lies. on day 5 paul from easy stay just told us straight we were not getting it..
the breaky was average but sliced $4 sandwich ham in boiled water for bacon, never laughed so hard. by 9.50 they stopped topping everything up for breaky, breaky went until 10.30. I had to go to the salad bar to get some bits to put in my omlete as he told me several time ALL FINISHED so I thought onion capsicum ect in frying pan, he then through the egg in what a [--] they were huge slices and he never even cut them up... all the fruit and pastry's gone by about 10 and the refuse to restock...
Took 5 phone calls and a very nasty me at the counter to get my lights working in my room. 2 days... never got a masive bed as told got an over sized single and the sheets didnt fit.. OMG the towels I use on my dog are bettter than the ones you get if they remember to put them in your room...
it took pool staff 30 yes thats right 30 minutes to bring a glass of coke and sprite with 2 reminders and there was only one other couple at the pool... there is a sign as you enter the pool area not to bring your on drinks ect... I went to reception after 30minutes of waiting and told them what they could do with that sign... she said I understand LOL
the hotel is a joke, barely a 2 star the photo's make it look amazing.. about half the size and the worst lot of staff ever.. I have been to bali about 12 times, bangkok 3 times, france, germany, uk 14 times, canada, new zealand and the U.S.. and this was my worst experience without a doubt. I asked several times to speak to the manager... always in meeting
they do not care one bit, dont go there
sharon from perthMore
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