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“Convenient place to stay.”

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Inn Patong Beach Hotel Phuket
Ranked #205 of 331 Hotels in Patong
Reviewed April 21, 2013

Although the hotel doesn't meet my expectation but I wasn't completely disappointed. I was impressed by the staff's warm and friendly attitude particularly Mr Ralph Marvin Arroyo Guab who was very helpful and answered to all my inquires. He ensured that he booked the taxi I requested to send me to airport since he's having a day off the next day. A very professional person.

  • Stayed: April 2013
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Thank Indai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded April 29, 2013

Dear Guest,


Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.


Warm Regards,

Management
Patong Beach lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 - 118 of 344 reviews

Reviewed March 25, 2013 via mobile

Don't be deceived by what you see online, because its nothing like what they show you. The rooms are appalling, old & rugged. The same can be said for the bed linen with blood stains on them. The breakfast they offer is nothing special either. The nicest thing about this hotel is probably their swimming pool. I won't be going back here, I feel as though I was ripped off paying 2700 baht for a room per night using agoda as well!

  • Stayed: March 2013
    • Value
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Thank brentkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded April 5, 2013

Dear Guest,

Thank you very much for sharing your comments about your stay with us and my sincere apologies about the inconvenience caused to you.We regret once again that we were unable to deliver to your expectations.

Regarding about the room rate please allow me to explain that for online booking from March the special promotion room rate from agoda it's not over then 1,200 baht per night with also include the breakfast.

We regret that we could not meet your expectations however it is our constant endeavor to better our product and services with every passing year.

Warm Regards,
Management,
Patong Beach Lodge.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

At the first when we make the reservation we’re not expects much about the hotel. Because of the room price its low when we check in the internet. The picture in the website it’s quite different from real. The hotel its look deteriorates. In room TV and air con too.
The hotel was in the good location in the patong night life style and near to the beach. It’s convenient just by walk. Another good thing was staff and manager done they good job when we need for the any assistant. otherwise nothing special.

Room Tip: Avoid of the room at the construction side in next door..
See more room tips
  • Stayed: March 2013, traveled as a couple
    • Value
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Thank lai c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded April 1, 2013

Dear Guest,

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.

Kindly accept our apologies for the inconvenience caused to you during your stay with us. We have taken corrective action to most of your observations. We have made a note of your feedback regarding the Housekeeping and Engineering would like to assure you that we have shared the same with the team.

My staff and I are happy to hear your compliment about them.
However, Your feedback is vital in our strive to continuously improve the guest experience
however we would be happy to have you as our guest again and serve you better.

Warm Regards,

Management
Patong Beach lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

It’s located in the good area near to the beach and the shopping mall just a little bit by walk.
The room was in old style type. The aircon it looks like nearly crumble. But it’s still cold.
The staff was nice. At we are check in we got the room with no window. The manager
helping to change the room for us. And there also the pool available. Wi-fi internet
not available in the room only in the lobby area. If you want to save you budget this
is a good choice.

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
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Thank leeyuan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded April 1, 2013

Dear Guest,

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.

We thank you for sharing your feedback with all and we look forward to welcoming you back to our hotel!!

Warm Regards,

Management
Patong Beach lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

It was a little noisier than I thought and I wasnt that fussed on the room. My air conditioner was noisy, the lock on the door was broken and terrible pillows but for the price can we really complain. Its just a bed to sleep in at the end of the day. The pool looked awesome. Only wifi in the lobby.

  • Stayed: March 2013, traveled solo
    • Value
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1  Thank Nomy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded March 25, 2013

Dear Guest,

Greetings from Patong Beach Lodge,

We thank you for sparing the time to share your valuable feedback.
We would however like to sincerely apologize for the inconvenience caused to you at various levels of service. And the construction on the next door that it's out of control.

Your words of appreciation have been shared with our team. We thank you for sharing your feedback with all and we look forward to welcoming you back to our hotel!!

Warm Regards,

Management
Patong Beach lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

I was on my honeymoon from 12th feb to 16th feb. From which 1st 2 days were in phuket in this hotel. I was given room on the ground floor. The room has no windows. It was suffocating. The bathroom was like a tiny store room with not much space to freshen yourself up. It was like i was bathing in a jail. The room was small too. When i came out of the room, on the left side, all the cleaning and maintainence instruments were kept and on the right side in front, all the trash and garbage were kept.
On the good side, the hotel staff was friendly. They let me made some local calls for free. In the food, not much variety, but it was good.
Though overall its the hotel and the room that counts, which was soo bad that i got my hotel changed the very next day.

  • Stayed: February 2013
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1  Thank nikhil_vijayvargia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded March 4, 2013

Dear Guest,

Greetings from Patong Beach Lodge,

Thank you for you valuable time to write your honest feedback and I am saddened to hear that we did not succeed in making your stay.

Kindly accept our apologies for the inconvenience caused to you during your stay with us. We have taken corrective action to most of your observations. We have made a note of your feedback regarding the Housekeeping and Engineering would like to assure you that we have shared the same with the team.

Regarding about your reservation please be inform that we did not have note from your travel agent that you are the honeymoon couple.

My staff and I are happy to hear your compliment about them.
However, Your feedback is vital in our strive to continuously improve the guest experience

We regret once again that we were unable to deliver to your expectations; however we would be happy to have you as our guest again and serve you better.

Warm Regards,
Management,
Patong beach Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

Patong Beach Lodge is good budget (for thailand) accommodation in a good quiet location. Less than a five minute walk from the heart of town - Bangla road - it is located down a quiet street. Rooms are sizeable and our room included a little balcony. The bathroom was small but really didnt phase us. The pool at patong beach lodge was quality for a budget hotel however there was a massive building site next door which was annoying when at the pool and in the morning. One of the better perks of Patong Beach Lodge was the 'local' next door - a small guesthouse run by these sweet ladies that sold really cheap beers. There were also some nice small restaurants in the street that were cheap. Would recommend for backpackers

  • Stayed: January 2013, traveled with friends
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3  Thank Jordan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this reviewResponded February 20, 2013

Dear Jordan,

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.

It is good to hear that you Like our location, that you describe. Less than a five minute walk from the heart of town - Bangla road (the main strip in Patong).” You are right; we are in the heart of Patong, on walking distance from everything, but in the hotel it is quite. Thank you for mentioning about our rooms and the pool.

We very sorry to hear that you annoying with the massive building site next door at the pool. Even though it's the out of control from the hotel. But we realize that the most important we have to keep it always cleans and you can enjoy with our wonderful music at the swimming pool.

From our site; we were very happy to welcome you, and we had a good time with you! It is for me, and our staff a big motivation to get positive feedback and we try to improve our service, and customer satisfaction every day!

Warm Regards,

Management
Patong Beach lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn Patong Beach Hotel Phuket

Address: 207/21-25, 207/29-31 Rat-u-thid Road | Patong Beach, Amphure Kathu, Patong, Kathu, Phuket 83150, Thailand (Formerly Patong Beach Lodge Phuket)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#38 Top resorts Hotel in Patong
Price Range: $24 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn Patong Beach Hotel Phuket 3*
Number of rooms: 64
Official Description (provided by the hotel):
Located in Patong, Phuket's main tourist centre, Patong Beach Lodge is a short stroll from the beach and the shopping and entertainment district. Reached by a 40 minute drive from the airport, Patong is on Phuket's West Coast with a beautiful white-sand beach and picturesque bay. Patong has something for everyone with excellent shopping, many restaurants and endless entertainment options. ... more   less 
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Also Known As:
Patong Beach Lodge Phuket Hotel Patong
Patong Beach Hotel Phuket
Patong Beach Resort Phuket
Inn Patong Beach Hotel Phuket

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