I booked 6 nights but stayed 3. The only plus this hotel has is the location, but one can get better deals by looking around. Do not believe some of the Good Reviews of this place, the Manager bribes some tourists to write good reviews to lure unsuspecting tourists and cheat them.
When i arrived, the room i had booked was already occupied. My partner and I were shocked to find opened luggage with clothes strewn on the bed and a lap top in the room. Looks like the staff do not keep proper records and made a big cock-up. We did the honest thing and quickly informed the hotel and returned the keys to the reception.. We were then moved to another room. It was such a deplorable state. The air conditioning was not working, there was No wifi despite the false claims in Agoda.com. After insisting on a room change, we were finally given a simple room- the air conditioner was leaking. Breakfast was very mediocre and not up to any decent standard. The staff also were quite cunning and would pretend they did not hear us when we had asked for our change for booking a taxi to Kamala Beach. We had asked for a wake up call at 7am and we did not receive it. The room was never cleaned at all much to our disgust. Once again, the staff played nilly willy with us. We moved out to a better hotel a few doors away but we feel that fellow travelers should be vary and avoid this hotel if possible. Don't be fooled by the photos, the hotel is old and decrepit. When we checked out we were charged about AUD 10 for water, despite the fact the hotel was supposed to provide complimentary mineral water to guests. We refused to pay and stood firm. From reading some of the bad reviews here, it looks like the staff are playing nilly willy and tend to over charge tourists. For example our taxi to Kamala beach was supposed to be AUD 20 but instead we were charged double by the Hotel staff. We moved into the Amata Hotel after leaving this deplorable place was superb and we enjoyed the rest of our stay in Phuket.
- Official Description (provided by the hotel):
- EXPERIENCE THE UNIQUELY CLASSIC WARMTH OF AUTHENTIC THAI HOSPITALITY IN ONE OF PATONG'S MOST LONGEST ESTABLISHED RESORTS IN THE HEART OF PATONG, IN PHUKET, SOUTHERN THAILAND. Welcome to Tony Resort Patong, a rare vintage in the heart of Patong. As one of the one of the longest-established resorts in Phuket, we have a legacy of authentic hospitality to live up to at Tony Resort Patong, where the warmth of traditional Thai hospitality lives on in an oasis of secluded tranquility. We invite you to get away from it all and relax by the large pool in a quiet and secluded corner in the heart of Patong, just a short walk from Patong Beach and right on the doorstep of Phuket's most vibrant night entertainment district. At Tony Resort Patong we make your holiday enjoyable and truly memorable with a variety of accommodation options in pleasant surroundings and the warmth of authentic Thai hospitality. ... more less
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- Also Known As:
- Tony Hotel Patong
- Tony Resort Patong, Phuket