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“Highly Recommended”

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Phuket Graceland Resort & Spa
Ranked #35 of 331 Hotels in Patong
Reviewed August 24, 2009

We stayed a total of 6.5 nights, 2 adults and 2 children at the Graceland and found everything to be of high quality and the staff very helpful and courteous.
The hotel was clean and well looked after. The pools were both clean and well maintained. Our room, we were upgraded but did not request the upgrade, was a 1 bedroom suite which comprised 2 rooms, 2 tvs, 2 fridges, bathroom with spa and seperate shower, 2 aircon's and a sauna. Not sure why you would want a sauna in Phuket!!
Breakfasts were very good with plenty to choose from.
For dinner we ate out mainly due to price but also for the Phuket experience.
Exchange rate was about 27.5 baht to 1 AUS$
A Tuk Tuk ride from the opposite end of Patong beach to graceland was about 200 baht.
Ten pin bowling was 140 baht for a game which comprised of 80 baht for the game, 30 baht for shoes and 30 baht for socks, you can supply your own socks.
As for other reviews with people complaining about the staff and the english languaage, well remember you are in another country.

  • Stayed: August 2009, traveled with family
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7  Thank maemsthmorang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,300 - 2,306 of 2,762 reviews

Reviewed August 24, 2009

Was a little worried about hotel after reading some of the reviews of the hotel. Found the room very nice and ample for our requirements. Staff were very friendly although you may sometimes may have a bit of trouble making yourself understood as some of staffs english is a little limited. The restaurant next to the pool is a good place to sit and watch the sunsets but be warned they close at 7pm. Breakfast is good and well presented but tends to be the same each day. Pool is very good had no problems getting a seat or chair. The lay out of the hotel is good and only about 2 mins walk to the beach. Is a little far from main area of Patong Beach but there are plenty of food stalls and resturants near the hotel. One would suggest is called Eden you walk to the main enterance and then turn left and go thru the security gate and the first bar you come to is called Eden they also have a garden and undercover section resturant food is very good and good price. Beware the cute ginger kitten as it will jump on your lap for a feed. As said before very good hotel and cannot see what the fuss was about.

  • Stayed: August 2009, traveled as a couple
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3  Thank irvine33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2009

We have returned today from our 7 night stay at Graceland resort. Pleasant stay. Some kind of honey drink served at check in counter which was refreshing. Checking out was fast with no complaints. Room was fairly basic but served the purpose of a place to rest our head. Huge bath. In Room safe available. Our balcony overlooked the pool (Deluxe Room 2840). We were also provided with an interconnecting room for the kids. No in room movies but we were busy everyday so this didn't matter. Breakfast had a good selection. Lots of pastries, the usual hot food, egg station, fresh fruit, cereals, and some asian hot foods along with a noodle soup of the day. Breakfast was very busy, and finding a table for 5 was sometimes hard.
Staff were friendly but watchout for the tuk tuks/taxi service available at the hotel. If you walk down to the end of the road, past hotel ibis, you will get a tuk tuk for half the price. We didn't realise this until half way through our trip. Hotel also has free return shuttle bus to Phuket town 3 x a day which was useful.
Great for families and would return but if I was travelling for a romantic getaway with my husband I would choose somewhere else.

  • Stayed: August 2009, traveled with family
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5  Thank Bunburyite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2009

Big room, good service, big pool, nice landscape.
I stayed with my wife & 2 children 6 nights in room No. 2645, it is very good resort, our room was standard but they upgraded us to deluxe room, it is big & nice with balcony , & every thing in the room we can control it while we are on the bed, lights, A.C., T.V.
The resort has 2 pools, 1 big faces the beach, 1 small in the 3ed floor near the gem.
Breakfast is good starts 6:00 to 10:30.
Location: in Patong beach the most famous beach in Phuket, faces the beach but there is no private beach in the resort, so we should pass the road to get the beach, & it is really nice beach with a lot of sea sport.
Staff: they are friendly & help any one needs, & they are always smiling & trying to help us.

  • Stayed: August 2009, traveled with family
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2  Thank ksayar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2009

Hotel set on nice location of Patong Beach few step walk to Pool and Beach Front. Hotel Breakfast is nice provide, Size of Deluxe room to be satisfied, Bath Tup and Show nice separate, House Keeping and room service had nice service and always smile, but staff at front office are different. Check in and Check out was take too much time of process.

  • Stayed: September 2008, traveled solo
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Thank Tasa-Siri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

i have been to patong a couple of times and have always enjoyed my stay at previous resorts. Graceland is the exception. The staff are extremely rude and un helpful. The room was dirty and had mould growing in the shower. They were repaintng the hall way of my builing when i was there which took then one whole week, and the smell of paint was over powering. I asked them to change my room but they would not as they said the painters will not be there long. ( THATS NOT THE POINT, WHO'S HOLIDAY IS THIS !!). i was never told of any renovations when i checked in and when i complained they told me its not our fault. The only up side to the resort is the pools and knowing you can go some where else next time. I WOULD AND WILL NOT EVER RETURN TO GRACELANDS AS THERE STAFF ARE RUDE AND ROOMS ARE OF POOR UP KEEP STANDARD. I would recommend people to look else where before here.

  • Stayed: August 2009, traveled solo
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Thank happydaysenjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2009

We all thought (husband, daughters aged 19 & 23), niece and husband (35ish)Gracelands was great. Service was great, prompt & informative. Breakfast was delicious with more choices than I have ever seen in a resort. Rooms cleaned to a high standard without fuss and bother.
We loved the pool, used the bowling alley, internet and snooker facilities.
It was great to be centrally located to the shopping and restaurants but away from the noise of that area. The uniterrupted sea breeze was a godsend.
We think it was excellent value for money and would love to return

  • Stayed: July 2009, traveled with family
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5  Thank SydneyKristinec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Patong
#14 Top resorts Hotel in Patong
#22 Spa Hotel in Patong
#25 Luxury Hotel in Patong
#39 Family Hotel in Patong
Price Range: $83 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
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Also Known As:
Phuket Graceland Hotel Patong
Phuket Graceland Resort And Spa
Phuket Graceland Resort & Spa Patong

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