Where to start???!
After coming from a beautiful hotel in Koh Samui where my partner and I were treated like Royalty, we were more than unhapppy with this hotel.
As we checked in at the front desk, we were not greated by the usual "sa-wat dee" with a big smile. We had to wait, while the three snooty women at the desk finished their conversations. As we were taken to our room, we had our fingers crossed that it would be as nice as some of the other reviewers had said, however as we noticed all the peeling paint and the rusty buildings, we were not feeling too confident.
The room was tiny, and had a horrible moldy smell to it. Although there was only the two of us, there were two beds in the room (a double and a king single) - apparently every room is set up like this? This hotel is only a couple of years old, but the wear and tear in the place was terrible. There were perculiar stains on the curtains and chairs, large patches of paint missing and the bathroom had mold throughout! (Not to mention you're not supposed to flush any toilet paper down the loo!).
We tried to change to another hotel, but they refused to refund our money. After deciding to stay on because of that, they at least moved us to another room - which turned out to be exaclty the same as the previous one!!!?
To celebrate Chinese New Year one night, they put on this private banquet/show on the lawn which lasted from 5pm until late. While trying to catch some Z's, all I could hear was the loud "doosh doosh" of the base coming down from the lawns infront of our room. We had no warning about this.
Every time we walked through the lobby, there was always at least one person complaining or arguing with the always unfriendly staff.
AHHH also....!!! This hotel is next to a CEMETARY!!!!!!!!!!!!!!!!!!!!! Terrible. I was often woken up around 4-5am to someone chanting.
One morning our phone rang at 4am, asking us when we were checking out. We angrily told them not until Monday (2 days later). After a weak apology, five minutes later somone was knocking at our door trying to collect our luggage!!!!!
The one nice thing about this place was the pool areas - the only place that really felt relaxing in Patong!
I would not reccomend this hotel to anyone. DO NOT STAY THERE!!! Or Patong really?!
If we ever went to Patong again (which we probably wouldn't) we would have liked to have stayed at The Impiana or La Flora - just down the road from Disgraceland! Check those out instead!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Ctrip TA, Hotels.com, getaroom.com, Hotwire, Travelocity, Orbitz, Cancelon, TripOnline SA and Evoline ltd so you can book your Phuket Graceland Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Phuket Graceland Hotel Patong
- Phuket Graceland Resort And Spa
- Phuket Graceland Resort & Spa Patong