We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“5 star resort, Wonderful location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Phuket Graceland Resort & Spa
Ranked #35 of 321 Hotels in Patong
New Delhi, India
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“5 star resort, Wonderful location”
Reviewed February 18, 2014

First of all i would like to say that this property is 5 star rating in my view. I stayed with my wife and 3 yr old daughter at Graceland from 20 Jan'14 to 24 jan'14. After we had booked the property i read some reviews that really scared me and almost made me think of cancelling. Hey people...please do not go by the bad reviews that you come across for this property on tripadvisor. I found the resort Top Notch and with all the luxury of a top 5 star hotel. We stayed at the sunset wing and our room was on the 2nd floor. It was a huge room with twin king size beds and almost made me tired walking from the bathroom to the balcony at times.The bathroom was the cleanest as it can be and it was a delight taking a bath in the shower or the tub. There was construction going on next door to the resort but Hey, its no fault of Graceland that someone else is building a resort right next to theirs. The resort has unbelievable number of pools of never ending lengths which is a good thing as having a full house means everyone gets enough space to enjoy a swim. The kiddie pools are also spread out at intervals with the main pools ensuring your child is always in your vision while you enjoy your swim. Let me also speak in defence of the staff and the service. The hotel has its policies in place and if you understand that then you can have a most enjoyable stay. The staff is helpful and definitely language barriers cause some misunderstandings but hey, we are in their country as guests and least we can do is try to explain to them our needs and they will comply gladly. The location is so ideal that its away from the hustle bustle and yet a walking distance from the hub of activity. We found a wonderful Indian restaurant just a 3minute walk behind the resort to satisfy our craving for home food and yet we found an equally wonderful beach side shack right opposite the front side of the resort to cater to our taste for thai food. With a 7-11 nearby and affordable two wheeler for hire right inside the resort...all i can say is that all our needs and desires were well taken care off. The most wonderful part was the pricing of fresh ice cream cones(60BH for a huge single scoop) made in front of you in the main lobby and the delicious pancakes(50BH) made fresh...both items are available from 2-4 pm in the main lobby. As for the overcrowded breakfast complaints that i read about....do not believe it. We had breakfast every single day in the Bualuang restaurant which was almost half empty every day.The sunset restaurant is chosen by most guests and thats the reason for the overcrowding. The breakfast is a fabulous spread and the one thing i found lacking in even 5 star hotels like Hilton and TAJ...fresh juice counter with three juicers and fresh fruit beside each juicer...make your own fresh juice!! These are some of the touches that makes Graceland stand out from the rest.We did not fall sick a single day of our stay nor did we notice anyone else in the resort looking sick. All i can say is that maybe the people who commented about sickness have a tendency to drink water from the tap..like in Europe. I am sure if they stuck to bottled water they would be fine, as i think the hygiene of the resort was as good as any 5 star that i have stayed across the world. Definitely on my list for a revisit.

Room Tip: Sunset wing rooms are bigger in size.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,551 reviews from our community

Traveler rating
    938
    897
    384
    159
    173
See reviews for
1,042
780
44
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (721)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 17, 2014

We had a wonderful stay at Graceland resort and found everything we needed at the resort, the staff were wonderful, the room was lovely we received a free room upgrade, the breakfast was fantastic so much to choose from and the beach was over the road and found shopping and restaurants weren't far away within walking distance I would stay here again :)

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kristy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 11, 2014 via mobile

My friend and I both 19 stayed here as first time travellers to Thailand we absolutely loved it. Staff were friendly, helpful and polite and we felt comfortable asking any questions to the staff. Our room was great very spacious and the cleaners did a great job always nice coming home to a fresh smelling room. The buffet breakfast was better than I thought it would be with a large variety of different choices for breakfast. MUST STAY :)

Stayed February 2014, traveled with friends
Helpful?
3 Thank Ggillies1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2014 via mobile

We enjoyed two weeks relaxing on the beach and by the pool. The room was comfortable and the breakfast ample. The resort was an easy walk to many restaurants and shopping and we also enjoyed the seafood buffet and two buffets on the lawn. The Belgium beer cafe looked after us Christmas night with great entertainment and food. A fireworks display topped it off.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 3, 2014

myself and 3 other friends stayed in graceland resort for 4 days for my bachelorette party. The resort was fairly large with numerous pools and restaurants to choose from as well as a snooker room and bowling alley.

We checked in at 11am but were not allowed to get our room keys until 2 pm so we had to leave our luggages with the bell boy who just placed the luggages on a trolley and left it in in the hallway in front of the reception desk.

The rooms were quite long and very comfortable. The staff were super nice and accommodating when we rang for room service and extra supplies for the rooms.

We were provided breakfast every morning but the variety of food was pretty limited. The coffee was terrible but the tea and fruit juices at least made up for that.

The resort was right across the street from Patong beach so it was literally steps away. The only negative was at it backed onto a busy road so crossing the street can be tricky at times.

All in all a wonderful resort. I would stay there again.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canadianabroad2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 28, 2014

My wife and i stayed here for 3 nights last week. Certainly one of the best hotels I've stayed in. Excellent location, right on Patong beach road. Just a 100 meters walk and you hit the chain of stores, restaurants etc.. Just cross the road to lay down and relax on the beach. Liked the welcome drink. check in was quite easy. even though we arrived early in the morning (8:30 AM), we were checked into our room. The room was very clean with a very nice pool view and ocean view. The breakfast was a feast with a huge selection. The staff could use more smile..but then again, we did not really have to interact with them a lot...everything was taken care of to our expectations.

Room Tip: 8th block has better decks...the once towards the beach end have a pool and ocean view.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fanofflying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
10 reviews
Reviewed January 27, 2014

Good spot. Right on the beach although we didn't even swim,only in Phuket for 4 days before koh samui so was busy each day with tours. Very happy with the rooms, managed to a free upgrade to the sunset (new building) room was beautiful overlooking the new pool, new Barton our right along with the beach front. Breakfast was decent each morning. Would recommend.

Room Tip: Heard from other guests who had a car park view that wasn't as good experience. We originally ha...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brady O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Patong hotels
1.1 mi away
Grand Mercure Phuket Patong
0.1 mi away
The Charm Resort Phuket
The Charm Resort Phuket
#32 of 321 in Patong
4.0 of 5 bubbles 662 reviews
0.3 mi away
Novotel Phuket Vintage Park
Show Prices
Show Prices
Show Prices
1.2 mi away
Patong Merlin Hotel
Patong Merlin Hotel
#34 of 321 in Patong
4.0 of 5 bubbles 1,608 reviews
0.5 mi away
Impiana Resort Patong Phuket
0.2 mi away
Nap Patong
Nap Patong
#7 of 321 in Patong
4.5 of 5 bubbles 1,635 reviews
Show Prices
Show Prices
Show Prices

Been to Phuket Graceland Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phuket Graceland Resort & Spa

Property: Phuket Graceland Resort & Spa
Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Patong
#13 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#25 Luxury Hotel in Patong
#39 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Expedia, Agoda, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, Priceline, Evoline ltd and Hotel.de so you can book your Phuket Graceland Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phuket Graceland Hotel Patong
Phuket Graceland Resort And Spa
Phuket Graceland Resort & Spa Patong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing