It is quite difficult to rate this hotel since the family room we've stayed in was very nice; spacious enough for 5 with small but nice balcony overlooking the lawn and swimming pool and comfy beds. Here comes the 'but'; entrance/lobby of hotel looks tacky or carnival like. When you enter you start the fear what the rest of the hotel looks like but I already mentioned the room was nice. Breakfast area is very dirty. Breakfast itself is average. The things that should be warm are cold like pancakes. The orange juice is a sort of extremly sweet lemonade, awful but the coffee is the worst. They start 'cleaning up' the chairs and tables while you are still eating. It closes at 1030 am but at 1015 most chairs are on top of the tables next where you are still eating. They clean like this; they swipe the table and the crumbs fall on the chairs and then they put the chairs upsite down on the table! The cloth from the chairs and cushions are als very dirty and stained. Another 'but'; the swimming pool near the new wing was very nice. We never ate at the restaurant in the resort but had nice meals on the beach, there are plenty of little restaurants on the beach. The christmas eve dinner was below average. I didn't dare to eat the salmon sashime because it was placed outside at the buffet area 2 hours before the dinner started. Overall, we will not return to Graceland but the time we've spent there was ok not horrible but not worth the money. Sometimes I get the idea that a chain hotel is better?
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- Also Known As:
- Phuket Graceland Hotel Patong
- Phuket Graceland Resort And Spa
- Phuket Graceland Resort & Spa Patong