Very disappointing, we had this hotel highly recommended so were all really looking forward to a couple of days in this complex (we were a group of 5 couples). We actually had time in Karon before arriving at this hotel and happy to have time in Patong.
Our check in was delayed which was not a huge problem it was very busy, but because of delay we were apparently upgraded.... This I do not believe as the room we were put in is extremely noisy with workers building a new hotel right beside our room and at night we have to put up with noise from the bar (patrons & band) a few metres from our room... I guess others had complained so we were upgraded. One couple in our party had to wait a good hour after the rest of us were given our keys and for that we were given a free dinner.
The dinner was amazing really delicious and the staff were really nice, this in my opinion is the sole hi-light of this complex, really happy we only had 2 nights here.
The staff appear really unhappy and there is no interaction lucky to get a smile really. I must say though the cleaners are happy and friendly.More
- Free Wifi
- Free Parking