I got to know this promotion from the Groupon website. Visited the website and it seems not that bad. However, it is not what i have expected. Went 5days back with my partner for a 3D2N trip.
First impression of the hotel was bad, there are no air-con in the lobby, no lift, it was humid and the staffs don't look very welcoming. I guess the hotel is still under renovation as we saw some work being done at the restaurant lobby. There are no welcoming drinks nor proper check-in procedure. The staff just handed the room key to me without even having any eye-contacts or smile at me. I requested for a higher floor (due to the past good reviews) and was given the 4th floor. But to my disappointment, the views of the room that was given was a turn off. What i can see is just another building beside it. The toilet has an odour whenever i flush it, the water heater did not work as well. I understand that this is not a 5 star hotel, hence, i just make do with it. In addition, in the middle of the night, there was no water supply when i wanted to go to the toilet. It was rather disappointing though. The swimming pool is too small and spa & massages is just a small area beside the pool. The benches are too old and i guess everyone would rather go to Patong beach for the suntans.
However, there are of course some pros of the hotel. The location of the hotel is good as its just a walking distance away from Jung Ceylon shopping centre. On top of it, the burger king and Starbucks are just beside the hotel. As the burger king is 24hrs, you are able to go down and have a bite whenever you are hungry. And Patong Beach is just opposite the hotel. Other than that, there is nothing much.
Overall, disappointing experience =((
- Official Description (provided by the hotel):
- Just a few step to the beach Near Patong Nightlife & Shopping ... more less
- Reservation Options:
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- Also Known As:
- The Royal Palm Beach Front Hotel Patong
- Royal Palm Beach Front Patong
- The Royal Palm Beach Front Patong, Phuket