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“Very rude manager owner”

91 Residence Patong Beach
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91 Residence Patong Beach
Ranked #274 of 331 Hotels in Patong
Reviewed January 12, 2014 via mobile

I boked through agoda. I have arrived there. They did not have room for me. Instead they want to put me in cheap place. I think they do it in purpose trying to sell cheap place wich they own through the new hotel. But they seems to not care about booking and us people. When I complained the manager owner was very rude. He was shouting that he doesn't care about me and booking. Be careful.!!!

Stayed: December 2013, traveled with friends
3  Thank Ivan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 12 of 12 reviews

Reviewed January 6, 2014

We Reached Phuket on 22nd December 2013 and I booked this hotel online.
1. I really like hotel staff.
2. I booked a normal room but when we reached there, they upgraded our room to a very nice room.
3. I really liked all the things about this hotel.
4. Not very far from beach but not very close too. Beach is about 1.5 Km. from this hotel.
5. Also If you want to enjoy night life of Bangla Road then that is also 1 Km. from Patong beach.
6. This hotel is worth for money and I love to stay in this hotel again.

Thanks,
Mamta

  • Stayed: December 2013, traveled with family
    • Value
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1  Thank sidd52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Worst travel experience ever!
Think again before booking there, maybe you will end up in a other place, cheep, unpleasant and nothing like What u see in the Photos... it hapents to us..
We booked this hotel from the internet
We arrived to the hotel at 12.00 midnight, after a long day trip. The guy at reception told us to wait for manager/owner. He arrived after 20mins with his car. He told that he doesn’t have room for us because of some tech problems and he can give other room instead in another hotel that he owns. The room was like cheap hostel, nothing like 91 Residence which we had booked, so we told him that we don’t like to stay there. Then he started to shout, said that he doesn’t care about us, and our booking, which he can cancel if he want to, even threat us that he will call to every hotel and we will not be able to find where to stay and we will sleep on the street. I told him that is not a professional behavior, then he took his car and went away leaving us helpless.
Worst travel experience ever!

Stayed: December 2013, traveled with friends
3  Thank Nikos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013 via mobile

We had a really lovely stay in this place. It hasn't been open for very long so all the rooms are beautifully clean and shiny. The staff were very friendly and helpful and the cleaners left the room spotless even though we made quite a sandy mess most days after coming back from the beach.

The beach is a little walk away, about 10 minutes down the main road. There was very little noise around the hotel which made for a good night's sleep and the comfortable bed helped too.

Overall, we were incredibly impressed with this place as we paid very little for the week and we got an absolutely lovely room with excellent facilities. It made our trip to Patong very enjoyable indeed! I would definitely stay again.

  • Stayed: November 2013
    • Value
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2  Thank ERayLeary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2014 via mobile
Google Translation

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank keishanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2014
Google Translation

  • Stayed: December 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Luc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2014
Google Translation

Room Tip: 一番グレードが低い、スタジオタイプでも快適でした。
See more room tips
  • Stayed: November 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank drugapuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 91 Residence Patong Beach

Address: 43/98 Prabaramee Rd., Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #274 of 331 Hotels in Patong
Hotel Class:3 star — 91 Residence Patong Beach 3*
Number of rooms: 40
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Also Known As:
91 Residence Patong Beach Phuket

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