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“"Great family resort"”

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Duangjitt Resort & Spa
Ranked #87 of 338 Hotels in Patong
Reviewed April 19, 2013

Have just arrived home from a 16 night stay at Duangjitt, we have been to Phuket on 9 other occasions and this time was our most relaxing and enjoyable. The rersort is huge - 3 large pools, beautiful gardens, rooms are a good size and well layed out. We found staff to be helpful and very pleasant. Great resort for families - the kids will love the Magic Mushroom, this is an area in the gardens that has been alocated for them to play. 5 minute walk to the beach, plenty of money exchange outlets, restaurants and shopping close by. Well worth checking out the website for more information. We will difinately be going back with a group of family and friends next year.

  • Stayed: April 2013, traveled with family
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2  Thank sandyf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 16, 2013

We are very glad to learn that you had such good time with us.We look forward to welcoming you back really soon.

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Reviewed April 19, 2013

This had to be once of the largest resorts I have stayed in-The grounds are extensive and pools seems to go on forever. Lovely garden walks and plenty of wildlife and flora/fauna to see. Ideal location just 5 mins walk from the beach and hustle/bustle of Patong.

Stayed in a Deluxe room with pool view. Huge rooms with great amenities (safe, aircon, fridge etc). Lovely balcony and large bathroom with shower. Cleaners worked really hard and the linen was spotless. Tv had moves and Eurosports-Bonus. Free bottled water daily.
Great views over the pool area.

The Mushroom club for the kids was a lifesaver- free to use if you stay with the children or 150BHT per hour. Offered lots of activities and my 5 year old loved the staff and asked to go daily. Plenty of toys/books/puzzles etc plus computers and DVDs.

Reception staff were so helpful and polite. Speedy checkin with a ride in the golf buggy to and from our rooms with all the luggage. Free Wifi in the lobby which was quite speedy.
Lovely seating area with huge cushioned loungers-great to relax in when caught in a thunderstorm.

Breakfast was served in the Outdoor restaurant-Huge variety for any palette. Fruits, local cuisine, bacons, eggs etc...lots cereals. Endless tea/coffee. plenty of pastries and breads. the service was excellent and staff very smiley and happy.

As this is such a huge resort, I was suprised it was actually easy to get sunbeds no problem. There are hundreds if not thousands at this hotel but didnt seem to be too busy. Pool towels available daily 9-6 pm.
3 pools open and didnt find the third until our last day. My daughted loved the waterfalls and log over the pool. Just amazing and best pool Ive ever seen outside waterparks.
Beautiful well maintained gardens, pagodas and flowers.

Used the tour desk and their own taxi service for transfers-on time and good info
The spa had loads of special offers and was amazing - The gym we didnt use but looked good.

  • Stayed: April 2013, traveled with family
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Thank cles22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 11, 2013

Thank you for your review. We are thrilled to learn that you had wonderful stay with us. We are so proud that we can exceed your expectations and of course, will keep going on working hard to meet our guests expectations. We look forward to welcoming you back very soon.

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Reviewed April 16, 2013

my wife and i stayed at Duangjtt hotel from the 03-04-2013 till 13-04-2013 , and tell you what ? it was horrible experience. The toilet got blocked 3 times due to a bad flush system that they have changed at the end , The aircon breakdown twice . The shower hot water serviece wasn't working . when i spock to Management about it , ( they always trying to found excuses , instead of acting on it ) . beside breakfast was very poor with lazy staff around not doing them jobs . And @ the end , the would not call me a taxi at the loby due they are buzy at the time .
I though i was a client , but at the end ,i m just a number.
Tell you what guys? ,Never again at Duangshitt hotel. oh yes it was DuangShit hotel . I'll give it 3 stars,and it will be a 3 stars hotel. just a matter of time.

  • Stayed: April 2013, traveled as a couple
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2  Thank K C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 11, 2013

We have read your review with regret that you did not enjoy your stay with us. We have collected all your comment tothe management minutes meeting. Thank you very much for your review and apologise for any inconveniences caused.

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Reviewed April 15, 2013

very good hotel for family and honeymoon with big space clean room good service quit area Free Wi-Fi is available in public areas and is free of charge. The pool area is gorgeous. The Deluxe Bungalows are very stylish

  • Stayed: January 2013, traveled with family
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2  Thank Ahmed_Aldoseri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 11, 2013

Thank you for your review. We are pleased to learn that we can exceed your expectation. Your review has been shared to all departments.WE are very thrilled to be able to make your stay home away from home. We look forward to welcoming you back in your next trip to Phuket.

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Reviewed April 15, 2013

My Hubby & I stayed here for 10 nights last month! We have stayed in a few hotels around Patong, first time here! I was abit surprised and found it to be quite ok. Clean, nice grounds( apart from the big open part in the middle of the complex) Lovely pool areas.we were upgraded into a deluxe garden villa, which were fairly spacious, not much cupboard space though. Housekeeping fairly pleasant and did their job well. For the size of the resort it hasn't got much in the way of restaurant facilities, just the one near the main lobby(just about all day dining) and utilized for breakfast along with the Rotunda outside restaurant area.Then I guess the location being so close to all of Patong its not really a big drama.
Found the Lounge/Bar area very cold, just a few chairs scattered here and there no bar area as such(not very inviting place to sit and listen to the entertainment)

  • Stayed: March 2013, traveled as a couple
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Thank hazel1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 11, 2013

We regret to learn that we cannot exceed your expectations. However we do thanks for your suggestion to improve our service for better service. We wish to welcome you back in your next visit to Phuket.

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Reviewed April 14, 2013

We stayed at the Duangjitt for 9 nights. It was the most fantastic resort. It was clean and rooms were spacious (we stayed in a delux garden wing room). There are three pools and two restaurants. All the staff were friendly and there is a tour desk in the lobby where you can organise sight seeing. The resort is located in a great place of Patong. You are just a little bit out of the hustle and bustle but can walk to the action in just a few minutes. The beach is two minutes walk down the road. The resort is full of families, younger and older people and is just so calming and relaxing. Believe me, you will need it after experiencing Patong. Our experience of Puket was amazing. We recommend Patong, it is just so crazy and interesting. Mall for shoppers and many many markets. At night you have all sorts of people walking around, families etc so its good. If you want a decent beach to visit (not Patong) then I suggest Kata or Karon.
We also recommend Hotelbeds as tour guides. Their tours were great and the have well maintained vans with air conditioning. Their guides are fantastic.

  • Stayed: April 2013, traveled with family
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1  Thank jogregbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded May 11, 2013

We are thrilled to learn that you had great stay with us and thank you very much for your beautiful comments on our service, facilities and location. We will share your review with our departments. We look forward to seeing you again on your next visit to Phuket.

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Reviewed April 12, 2013

The receptionist did her best, but out room was located at the furthest point from the hotel lobby despite my request for best room nearest the hotel lobby.Paid for the upgrade on line but Travel service advised error at hotel, hotel advised error at travel service :) Anyway we made the best of it .

The Bell Boy and Wait staff were exceptional, especially the hostess at the out door BBQ who went out of her way to make sure everything was to our liking

No free WIFI in room which was a pain and their main router blocked any attempt to use VPN so you were stuck with 2-3 useless English Channels , but if you understand Russian there were 3 to choose from Speaking of Russians, nothing against but the place was overrun by them

The Room was sufficient but again annoyed that my request for upgrade near hotel lobby was not processed . Travel service advised error at hotel, hotel advised error at travel service :)


NO Free Wi Fi in room , blocking vpn and poor room location dropped this to a 3 star otherwise 3.5 star.

  • Stayed: April 2013, traveled with friends
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Thank Spiboy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muek, Guest Relations Manager at Duangjitt Resort & Spa, responded to this reviewResponded April 14, 2013

Thank you for your review. We have shared your review with our head departments.
We are looking forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Duangjitt Resort & Spa

Address: 18 Prachanukroh Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#22 Top resorts Hotel in Patong
#27 Family Hotel in Patong
#36 Romantic Hotel in Patong
#41 Spa Hotel in Patong
#47 Luxury Hotel in Patong
Price Range: $80 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Duangjitt Resort & Spa 4*
Number of rooms: 508
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Also Known As:
Duangjitt Hotel Patong
Duangjitt Hotel Kathu
Duangjitt Resort Kathu
Duangjitt Resort & Spa Patong, Phuket

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