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Sunset Beach Resort
Ranked #48 of 328 Hotels in Patong
Reviewed November 14, 2013

Great location. Not in the center of Patong, which is actually quite nice. The hotel offers a shuttle service free of charge which runs every half and hour to and from Bungla road, which is quite nice. The rooms and bathrooms are very spacious and clean. Although we did have a problem with our hand basin that the water was leaking everywhere. Once I reported it to reception someone came to fix it immediately. We had a pool side / view room which I found very nice. There are rooms facing the sea but I would imagine that you can hear the cars driving past as the sea view rooms also faces the main road. The breakfast was great - nice buffet spread. We also had light lunches and snacks at the hotel which were also very good. We didn't eat dinner at the hotel as we wanted to eat dinner in the town where the nightlife was happening.
Amazing swimming pool, you also get towels from the hotel (although I found the swimming towels definitely need an upgrade.) We hired a scooter from the hotel which was the BEST way to get around Phuket / Patong and go and explore other beaches - hiring the scooter was the best thing we did. The travel lady helped us book our elephant safari with Siam Safari's and our sea ferry transfer to Phi Phi island where we stayed over. The hotel has free WIFI which you could access it from all over the hotel. I would definitely recommend this hotel and I would definitely stay here again.

Room Tip: take a pool facing room - they are great
  • Stayed: November 2013, traveled with family
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3  Thank TravellerRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunsetmanager, General Manager at Sunset Beach Resort, responded to this reviewResponded December 8, 2013

Dear TravellerRose,

Thank you for your feedback.
Our beachfront location brings with it possible noise from beach road. Please inform us in advance before your next visit so that we can offer you one of our quiet rooms with pool view. We have changed the pool towels already.

Sincerely yours,
Worapol Ungtrakul

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Reviewed November 11, 2013

We found the staff very friendly and room, although a little dated certainly good value for money. WiFi connection certainly needed some work. We thought we could have had a bit more guidance on the facilites available, eg Computer Room, Pool & Library. We found that the best option for booking tours was in the laneway that divides the two parts of the hotel. The lady there, named Bew at Sukij Tours, was absolutely fantastic. We found it easy to communicate with her and she went out of her way to make suggestions for the tours best suited to us at a very competitive price. We definitely recommend visiting her prior to making bookings through the hotel. If you want a quiet room it would be best to book a room at the rear part (pool side) of the hotel. We stayed beach side and although a little noisy at times, the sunsets were lovely and it was great to enjoy the roadside vendors at night cooking and selling their food.

  • Stayed: November 2013, traveled as a couple
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Thank Robyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunsetmanager, General Manager at Sunset Beach Resort, responded to this reviewResponded December 7, 2013

Dear Guest,
Thank you for your feedback. The previous wifi router often down after we provided free wifi to every guests. Now we have installed the new router for many users already. Wifi works smoothly on this moment.

Best Regards,
Worapol Ungtrakul
General Manager

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Reviewed November 11, 2013

We could not fault the service, very welcoming and friendly. The breakfast was lovely with everything you could think of. Beautiful cool and clean room. The pool was exquisite. The staff especially Soe who went out of her way to help my partner and I. Considering some of the other tourists were so arrogant and rude. I think the staff are angels for what they put up with!! Thanks Sunset

  • Stayed: November 2013
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1  Thank Melb72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

I stayed at this hotel at the beginning of 2011. It was recommended to me by a travel agent at Flight Centre and as someone who has travelled to Thailand various times I can definitley reccomend not to stay here. Although the hotel has a free shuttle during the day to the centre of patong, it is positioned a very large walk away from patong. If you miss the shuttle back or the shuttle is full on arrival you have to walk for around 30 minutes to get to town. The beach across the road from the hotel is just rocks for the most part of the year and when there is sand its full of worms and crabs. This was highly disappointing. There is also a main road the runs through the middle of the hotel. Reception and some rooms are at the front, then a road splits you from the rest of the hotel and pool etc. Highly unusual and not mentioned anywhere at the time of booking. The pool, although extremely clean with a nice bar, is also extremely covered by shade so not great for people wanting to sunbake (like me). All in all i'd just recommend going elsewhere. Not necessarily because the customer service is bad or the place is unclean, but because there are better places for the same amount of money right in town and on a nice beach.

  • Stayed: December 2012, traveled with family
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2  Thank Ng91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunsetmanager, General Manager at Sunset Beach Resort, responded to this reviewResponded December 5, 2013

Dear Guest,
Thank you for your feedback.
Our beachfront location brings with it possible noise from beach road. Please inform us in advance before your next visit so that we can offer you one of our quiet rooms with pool view.
Our free shuttle departs every 30 mins to the centre of patong with first come first serve. We recommend to avoid high demand period on 5PM-7PM.

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Reviewed November 6, 2013 via mobile

Please avoid! Staying at a hotel nearby and walked past this place. It looked really nice and quite busy. Ordered Traditional Thai dishes and they tasted good. Unfortunately few hours later, my boyfriend and I felt extremely ill. Both of us have food poisoning. We know it was this restaurant as we hadn't really eaten much the whole day. Please do not be deceived by this place. I have read other reviews and a lot of other customers have experienced food poisoning here too. This restaurant has ruined a part of our trip.Would not recommend.

Stayed: November 2013, traveled as a couple
2  Thank D88k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunsetmanager, General Manager at Sunset Beach Resort, responded to this reviewResponded December 5, 2013

As the General Manager of the hotel, I would like to apologise for the incident described. Please be assured that our restaurant places high value on uncompromising cleaniness and hygiene. We get regular and unannounced inspections by the food inspector from Bangkok.

I would like to contact you to arrange an investigation of the causes for your bad experience. Please contact us by email to info@sunsetphuket.com

Thank you very much in advance.

Sincerely yours
Worapol Ungtrakul

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Reviewed November 4, 2013

We loved every minute of our stay at The Sunset Beach Resort. The room was comfortable with a great view of the beach. The pool is amazing. Friendly staff made us feel welcome and the buffet breakfast was delicious. The free transfers to and from Bungla Road made our stay even better. We will return to this great resort in April 2014 and simply cannot wait!

Stayed: April 2013, traveled as a couple
2  Thank Sian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

Good little hotel and value for money, staff where a bit serious at times which came across as rudeness but we don't believe they where. Rooms ok can't complain. Breakfast wasn't extensive but was fresh and tasted nice. They have a shuttle service which always was late.wifi can be hit and miss but give it 8/10. The very best thing that came out of this stay here was the lady in the lane way between the two parts of the hotel, her name is Bew and her little shop is called Sukij tours. She will go out of her way to make sure you have a fantastic time, she goes well beyond what is expected and her prices are very realistic. I would travel from other parts of patong just to have her organise our tours. Besides she is probably be the nicest lady you will find in phuket.
Pleasant stay Darren Wilton

  • Stayed: October 2013
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1  Thank Wiltond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Beach Resort

Address: 316/2 Phrabaramee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Patong
#19 On the Beach Hotel in Patong
#24 Romantic Hotel in Patong
#27 Spa Hotel in Patong
#28 Family Hotel in Patong
#33 Luxury Hotel in Patong
Price Range: $36 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Beach Resort 4*
Number of rooms: 131
Official Description (provided by the hotel):
SUNSET BEACH RESORT - The best value hotel located at the Quiet Beach Front in Patong Area, Phuket. Sunset Beach Resort is for those wanting to be away from the hustle and bustle of Patongs main strip but close enough to visit it with a very short trip to the town center. Our hotel has many sea view rooms, a free form pool beach front restaurant and bar, FREE shuttle bus to Patong every 30 minutes and much more. ... more   less 
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Also Known As:
Sunset Beach Hotel Patong
Hotel Sunset Beach
Sunset Beach Resort Phuket
Sunset Beach Resort Patong, Phuket

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