4 of us spent a week at this Hotel and we loved it. When we did the booking I found the reviews on Trip Advisor so helpful and booked based on the reviews. The package we were offered from South Africa for 7 days at The Sunset Resort was unbelievably cheap and for this reason our expectations were not that high. Having stayed in Phuket twice before in 4 star hotels I was nervous of what to expect and was pleasantly surprised. My only warning is ask specifically for a poolside room (I think it is slightly more expensive). I had a seaview but the main rd is so noisy that its not pleasant to sit on the balcony. The other 2 adults in our group had a room facing onto an alley that was very busy and noisy but part from that the actual room was spacious and clean and airconditioned. We spent quite a lot of time at the bar on our way out at night and it was great as well as the restuarant with good prices. The shuttle was ok but usually over crowded so we used a Tuk Tuk most of the time. The beach in front of the hotel is not great and we never swam there.I would go back again with a group of friends but not with children as I would then prefer something on the beach that also caters for kids. But this was a good experience and for the cost it was well worth it.

This was our second time visiting Patong beach but the first time at Sunset Beach Resort. Very special, wonderful accommodating staff, nothing was too much trouble. We were initially given 2 rooms nearest the road, however when I requested a room change, overlooking the pool, this was willingly given to us 2 days later...which suited us fine. Lovely view over the pool, large comfortable room, huge bed, coffee/tea-making facilities in the room. Our sons were one floor up and they were just as comfortable. Modern shower and bath facilities too. We also enjoyed the shuttle service offered to 'Jung Ceylon'/Bangla Road', every half hour as this gave us a chance to meet and chat with folk from other countries, although most came from SA. The driver of the shuttle was also willing to drop us off further down the road, or even in beach road near Mc Donalds (1 or 2), but the pick up (return to hotel), remained the same. We also found a lovely massage place in the little back road behind the main hotel and of course, Mr Sam's travel was also in the little alley! What a blessing! We will definitely return to this wonderful resort! (PS: very delicious food stalls pop up from 2pm along the road and we all enjoyed the calamari, chicken on skewer, all freshly cooked and extremely cheap. If only we had 'trusted' the food earlier, as it was delicious and well worth it! Once discovered, it was our regular dinner...together with banana and condensed milk pancakes!! A real bargain!

Stayed at Sunset Beach for 10 days in July 11.
Had a junior suite Poolview - was good, clean and well appointed. Having a separate bedroom from the lounge was excellent. The free shuttle into Patong was brilliant, on time and no problem getting a seat. The satay and crispy prawns by the pool are recommended.
The minimart down the alley behind the hotel is very usesful. Brought my beer and ice creams there.
Absolutely no problems or complaints about this resort...will go back there again.