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“Below average......”
Review of The Nest Resort

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The Nest Resort
Ranked #32 of 420 Patong B&B and Inns
Certificate of Excellence
Reviewed November 20, 2013

Been here in November 2013, the location is good and quiet.
Rooms are quite big but there's no closet!!! You have to take your dress in the suitcase; when i asked them why, they said they were worried about customer could damage their furniture..........!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Also hair dryer is missing, and in the bathroom there's no socket.
Staff seems not listening to normal requests. During 3 days we can't have shower because of a bad smelling water , and when i asked for a small discount because of that, they answer me giving a bottle of mineral water to wash myself..........
Last, but not least, they asked for daily payment, so every evening we had to pay the bill for the day after....they said it's because they cannot trust in customer..........better if you work hard on your customer care;-)

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ventcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantie, Guest Relations Manager at The Nest Resort, responded to this reviewResponded October 17, 2014

Dear sir
Thank you for your comment . Our concept of resort is small budget hotel. We truly understand you about your request such as closet and everything like a standard hotel. Since you left the comment we have improved many things such as hair dryer . Also, the water is now already improved as well. Honestly , on the period you stay there were water problems from the provincial waterworks that they fixing something at that time. This issue has solved already.
but for the build in wardrobe we still remain the same it s a "clothes build in hanging rack" but we prepare more clothes hanger for customers.
Sorry for your inconvenienced when you stayed with us.

Thank you

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62 - 68 of 97 reviews

Reviewed November 17, 2013 via mobile

I have walked in and booked for 4 nights. Rooms quite big but very very basic with essential features missing like: no closet, you must keep the clothes in the luggage, no socket in the toilet etc.
Strange also the payment policy, they require to pay the room daily....
We also had an issue with very bad smelling water but it seems to be sorted out....
For 1000 bath is Plenty of better options in patong.

Stayed: November 2013
2  Thank Luca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantie, Manager at The Nest Resort, responded to this reviewResponded November 17, 2014

Dear Luca
Thank you for your comment . Our concept of resort is small budget hotel. We truly understand you about your request such as closet and everything like a standard hotel. Since you left the comment we have improved many things .
Also, the water is now already improved as well. Honestly , on the period you stay there were water problems from the provincial waterworks that they fixing something at that time. This issue has solved already.
but for the build in wardrobe we still remain the same it s a "clothes build in hanging rack" but we prepare more clothes hanger for customers.

FYI : to make you understand us your friend came to reserved the room by himself he booked all for your group ( 4 rooms ) . I explained him very clear which the hotel just open 1 month and there is something not 100 % done. He understood all .

And while you were stay with us there was a water problems that i explained in the above then We offered you to leave the hotel and hotel director offer to return the money to you but you denied then we tried to solve this water problem to you by providing you drinking water for washing your face first We bought so many bottle of water for you ( in big size ) and all of you . We did whatever you want .
and to make clear more about payment all booking is prepaid on high season start from November until March

Sorry for your inconvenienced when you stayed with us.

Thank you

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Reviewed October 22, 2013

This hotel is and was exactly what i wanted....something quiet,clean,chilled and relaxed and in a part of Patong away from the noise and craziness yet just a 2 min scooter trip away...what i got was a very modern,totally chillaxed,ultra clean and very friendly hotel....the room was exactly like the photo's..pretty much all new with a nice lcd tv with quality cable channels,great wifi connection,lovely en-suite with see through glass walls(with pull down blinds of course) and just the right amount of space to feel right at home...the pool is kept impeccably clean and is a good size too...the nest cafe serves some very tasty authentic Thai dishes which go down well either b4 or after a busy day out and about...The overall appearance of the hotel is spotless and modern and the location is set back about 15 meters from the main road with a Familymart on the corner for convenience and within walking distance to restaurants,cafes,massage,supermarket and bars which make for a more relaxed but exciting nightlife as an option to the vibrant and busy Bangala rd...the staff are forever smiling and always helpful to offer their advice....the owner is one of the loveliest people you'll ever meet in Thailand,always smiling and friendly making sure everything is working out great for you during your stay....this hotel is real value for money,a hidden gem in a cool location....

Room Tip: all rooms are nice and are much bigger than they look in the photos...
See more room tips
  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dimitrios700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantie, Manager at The Nest Resort, responded to this reviewResponded October 1, 2014

Thank your for nice review. hope you will return to us every year.

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Reviewed 5 days ago via mobile
Google Translation

Stayed: January 2018, traveled as a couple
Thank aminakader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2017 via mobile
Google Translation

Stayed: July 2017, traveled as a couple
Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
Thank Kameliops S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2017 via mobile
Google Translation

Stayed: March 2017, traveled as a couple
Thank Gitano30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Nest Resort

Address: 158/2 Nanai Road | Patong Beah, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #32 of 420 B&Bs / Inns in Patong
Price Range: $51 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Nest Resort 3*
Number of rooms: 19
Reservation Options:
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Also Known As:
The Nest Resort Patong, Phuket

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