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“The Gem of Phuket!”

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Baan Yin Dee Boutique Resort
Ranked #25 of 331 Hotels in Patong
Certificate of Excellence
Reviewed February 19, 2014

This is a truly elegant hotel! I can't believe we got a hotel like this for the price we paid!!! It was amazing!!! The food was fantastic, the rooms were ENORMOUS and the views were just beautiful! The other guests were also so beautiful and friendly!!! I can't wait to come back here again!!!

Room Tip: The pool suites lead directly to the pool!!! How awesome is that?!
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  • Stayed: February 2014, traveled with friends
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1  Thank Journ3yful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 21, 2014

Dear " Journ3ful",

Greetings from Baan Yin Dee boutique Resort!

We are very grateful that you chose to stay at Baan Yin Dee for your holiday. thank you for taking time to post your feedback and we are certainly appreciative of your kind endorsements. We hope to have the pleasure of having you back in the near future.

Should you plan to visit us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.


Best Regards,
Paveena Siritaveerat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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393 - 399 of 678 reviews

Reviewed February 17, 2014

Baan Yin Dee was an excellent hotel to stay in, staff were very friendly and the room was MASSIVE! It was just for me and my boyfriend but could have probably accommodated a family of four!.
Very close to Patong Beach and Bangla road, we stayed for five days in phuket, if i went again i think three would be enough.

  • Stayed: November 2013, traveled as a couple
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1  Thank Hannah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 20, 2014

Dear "Hannah T"

Greetings from Baan Yin Dee Boutique Resort!

We are thrilled to learn that you had an excellent stay in our resort. Having said that, the whole Baan Yin Dee team will stay committed to provide services at best and exceed guest expectations. Many thanks for your gracious comments. We hope to welcome you back at Baan Yin Dee in the near future for another excellent stay.
Should you plan to visit us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.

Best Regards,
Paveena Siritaveerat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

Excellent hotel, staff were very helpful. Carried bags to the room with no prompting, lost scooter key and they kept it on reception. Really happy with our 3 night stay. The rooms were clean and the layout was very good. Big marble bath, powerful shower, big balcony. Definitely consider staying here again. The downhill walk to the bars etc takes about 15-20 mins but definitely need a lift back up the hill unless you're Superman. Last free lift down to Patong Beach is 9pm but even after that you can still get a lift but it costs 200Thb.

Chris, Manchester

Room Tip: Request a pool view as the view of Patong Beach is a little obscured by trees. I stayed in room 312...
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  • Stayed: February 2014, traveled with friends
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Review collected in partnership with this hotel
1  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 20, 2014

Dear "Chris S"

Greetings from Baan Yin Dee Boutique Resort!

Thank you very much for choosing us for your holiday destination and for taking time to post your feedback. We are very delighted to learn that you were happy with your 3 nights stay with our resort. Thank you for all your kind appraisals of our staff and facilities. We hope to have you back for a longer stay should you plan to stay with us again in the near future.
Should you plan to return, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.

Best Regards,
Paveena Siritaveerat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

We stayed at this lovely boutique hotel for three nights in February 2014. We found that three nights was enough. It was a quite hotel except for the traffic noise as the main road between Patong and the next town is just next to the restaurant and accommodation.

Our booking was was for two pool access rooms side by side, for our ourselves and our teenage children. We paid extra for this privilege. The booking was stuffed up somewhere along the line and we were offered separate rooms on the third floor which was not suitable. Once this was brought to the attention of staff they quickly upgraded one of us to the presidential suite which was beautiful. The teenagers were unfortunately left on their third floor room.

The issue for us is that we booked and paid for a two rooms side by side with pool access. This was primarily for medical reasons and despite staffs best efforts this was not able to be addressed during our stay.

This was the only negative about the hotel. Food was sensational, pool and room was wonderful and we would have given it 5 stars other than the mix up with accommodation, and, it must be said that staff tried to rectify the issue for us.

Patong is (as other have said) a 10 minute walk down the hill, with a 300 baht ride back up the hill.
The hotel offers a free shuttle service to Patong 4 times a day.

Well worth the visit especially if you are a couple wanting a quite boutique hotel out of the seedy mess that is Patong.

Room Tip: Pool access rooms are the best, make sure you get breakfast included and the afternoon cocktails (ha...
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  • Stayed: February 2014, traveled with friends
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2  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 17, 2014

Dear " Steve H"

Greetings from Baan Yin Dee Boutique Resort!

Thank you very much for your recent stay and for taking time to post your feedback. We do our outmost to exceed guests expectations and it is regrettable to learn that we were not able to provide your request on your arrival. Please accept our apologies for the lapse of our service delivery. We are more than happy to provide you a side by side room if we have available. We are aware that you were offered a side by side room the following day but the teenagers prefered the room that was originally assigned to them, moreover, we are very delighted to learn that you liked the room upgrade that we have provided you instead and we really appreciate your approval of our effort. Many thanks also for all your gracious comments of our food and facilities. We do hope that you would consider staying with us again should your travel brings you back to Phuket.
Should you plan to visit us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.


Best Regards,
Paveena Siritaveerat
General Manager

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Reviewed February 10, 2014

My two girlfriends and I had a perfect stay here at Baan Yin Dee resort. The hotel driver picked us up from the airport and brought us up the hill from Patong beach where this resort is located. The first thing that struck me was the beautiful view. It is a great place to be out of the Patong area but close enough to go down with the ease of the shuttle bus which runs at different times during the day. I was kindly presented with a birthday cake on arrival from the hotel staff which I felt was a kind welcoming gesture. Our room was clean, cosy and looked out onto the pool and through to the beach in the distance. Whilst waiting for the shuttle during the evening we would go and sit by the bar and listen to the live music. The singer was extremely fun and after a few drinks the song requests started.

The design of the pool area was one of my favourite features in this resort. My friends and I spent one of the days relaxing, dipping in the jacuzzi and drinking pina coladas ( definitely a must try)

I would return to this resort on my next visit to Phuket- hopefully I will plan to stay longer

Room Tip: I would recommend an evening at the Baan Yin Dee restaurant - the food and service was great!
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  • Stayed: January 2014, traveled with friends
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1  Thank kageorge89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 13, 2014

Dear " Kageorge89"

Greetings from Baan Yin Dee Boutique Resort!

Thank you very much for your recent stay and for sharing your experience . We are very happy to learn that you had a perfect stay with us and that you particularly approve the surprise that we have prepared for your birthday.Thank you very much for choosing our resort to spend this special occassion with. Many thanks also for all your kind compliments ,appraisals and endorsements of our resort, rest assured that its been all shared to the whole Baan Yin Dee team. It is indeed our pleasure to serve you and we cant wait to welcome you on your return.

Should you plan to visit us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.


Best Regards,
Paveena Siritaveerat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014 via mobile

Fantastic bar staff really friendly but they didn't pick us up from the airport when we booked transfers so we sat and waited 40 minutes then gave up and got an expensive taxi! We arrived and they didn't seem too apologetic about wasting our time at the airport. Lovely room can't knock that and as I said in the title great bar guy and bar girls really happy all the time

Stayed: January 2014, traveled as a couple
1  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 7, 2014

Dear “Steve M”

Greetings from Baan Yin Dee Boutique Resort!

Thank you very much for your recent stay and feedback.
We regret learn that your experience about airport transfer arrangement and service was unsatisfactory. We are very sorry to have caused you any inconvenience. We took your comment for review directly with the team and got informed that we just found out during your check in, that we missed airport transfer arrangement. Our Assistant Front Office Manager has been in touch with you to apologize directly and offered the transfer out to the airport as compensation. However , you suggested to be given a Honeymoon set up instead which we provided the following day. Moreover, we also found out that we missed your reply for clarification of airport transfer. We regret that we were both left unclear before your arrival.

Meanwhile, we delightedly appreciate your gracious comments about our rooms and associates, many thanks for including this in your review. We hope you’ll consider staying with us again. We will appreciate the opportunity to regain your confidence in us.

Should you decided to stay or dine with us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.


Best Regards,
Paveena Siritaveerat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2014 via mobile

Nice stay at this boutique hotel, however poor customer service by some of the staff, especially the young girl on the front desk called Ben. For example, we booked a twin bed, she said no there isn't any, Maria (one of the managers) tried to accommodate and put in an extra bed with at least a compensated dinner. Generally, the hotel staff seemed to put everything off and say " ask tomorrow for a twin" every day we asked. We rather they just told the truth before we arrived in the first place.

Simple things seemed too difficult, like for a spare hair dryer, I asked Ben again she said "no there isn't any no spare". I asked Maria who got me one immediately. Maria was very good, really accommodating. Shame about some of the other staff (the ladies at reception) Having said that, some of the staff members are really good at their jobs.

Stayed: February 2014, traveled with friends
3  Thank Koala123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaanYinDeeBoutique, General Manager at Baan Yin Dee Boutique Resort, responded to this reviewResponded February 3, 2014

Dear “Koala 123456”

Greetings from Baan Yin Dee Boutique Resort!

Thank you very much for your recent stay and for your feedback. We do our outmost to exceed guests expectations and it is regrettable to learn your displeasure of interaction with some of our associate. I am assuming that your original booking was a Deluxe pool View and were upgraded to a higher room category which had a double bed . In most cases we do provide the Twin bed on request, if theres available, will be more than happy to provide. All kinds of request are subject to availability. Please accept our apologies for the lapses of our service delivery. Please be assured that this are contrary of service quality that Baan Yin Dee is striving for. We really appreciate your feedback as it is only through this that we are able to identify areas of concern. Meanwhile, we are delighted to note that you had a nice stay with us though its not entirely satisfactory.We hope you’ll consider staying with us again. We will appreciate the opportunity to regain your confidence in us.

Should you decided to stay or dine with us again, please allow us arrange the booking for you, some special offers are available for our returning guests. You may contact us at reservations@baanyindee.com.


Regards,
Paveena Siritaveerat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baan Yin Dee Boutique Resort

Address: 7/5 Muean Ngen Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Patong
#10 Top resorts Hotel in Patong
#18 Romantic Hotel in Patong
Price Range: $67 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Baan Yin Dee Boutique Resort 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Perched on a hilltop overlooking Patong Beach, enjoy breathtaking views of the turquoise Andaman Sea from your balcony. Be inspired by the resort's elegant Thai design which boasts a harmony of rich woods balanced by subtle granites, pebble stones, marble and rattan.Rejuvenate in one of 21 beautifully appointed rooms and suites, take a dip in one of four tiered infinity pools, or experience the pinnacle of Thai-western cuisine at the award-winning RICE restaurant. Only minutes away from Patong Beach, escape to the warmth and hospitality of Baan Yin Dee Boutique Resort. ... more   less 
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Also Known As:
Baan Yin Dee Boutique Hotel Patong
Baan Yin Dee Boutique Resort Patong, Phuket

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