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“average hotel but perfect location”

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Banthai Beach Resort & Spa
Ranked #26 of 328 Hotels in Patong
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“average hotel but perfect location”
Reviewed January 1, 2014

I stayed here few nights and thought it was average. Despite great price & great location, walking distance to beach & town centre. The cleanines of the room was disappointing. The toilet was not very clean, which made the stay uncomfortable for me. Breakfast was average. Overall service was average with bad mannered receptionist.

  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
Thank golligosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (509)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Dar es Salaam, Tanzania
Level 1 Contributor
1 review
Reviewed December 27, 2013

This resort is just at the right place in patong where all the happenings and shopping and beach is. Rooms are comfortable and very clean and have beautiful view. The bathrooms are very small though.
The only complain i have is that it doesn't provide free wifi which nowdays you get in all the hotels around the world.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rinku2013234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed December 27, 2013

The good: Beautiful hotel in a great location. A few minutes walk to Patong beach and Bangla Street.

The Bad: The service staff can be quite rude, especially at the front desk. For the price of the rooms, you would think it comes with free wifi, but no. It costs 150 baht for 1 hour and 400 baht for 24 hours. The hotel doesn't even offer a common area with free wifi.

Overall, in my opinion, it's not really value for money. You can find other decent hotels with much better service (and free wifi) within the same area in Patong.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taahira06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 5 Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 27, 2013

This resort has got a very good reputation and is therefore expensive.
The location is brilliant however we were very disappointed by shabbiness of the rooms and the fact that the bathrooms are so small and that the sinks are actually located in the bedroom next to the bed. Not great/private enough.
We complained for 2 days but little was done.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Anabellea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Delhi, India
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 26, 2013

a few steps away from patong beach,this resort is located in the heart of the city well within walking distance from the walking street. checking in and out is a major problem which they must sort out.rooms are comfortable but the wash basins are located outside the bathroom.all rooms face the swimming pools,choose a room away from the reception area and on the top floor,it can be pretty noisy elsewhere.the breakfast spread is excellent and the staff is well manured ,though the have a problem with english .the lobby is not much to speak about.overall value fr money.i would certainly recommend it.

Room Tip: room on top floor..... away from reception,pool access rooms r excellent if you r not bothered about...
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
2 Thank Vikas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 22, 2013

If you've spent hours trawling reviews then I will give you my honest appraisal of this hotel. Everything was clean, the rooms are nice, resort style. I loved this hotel but it's not the luxury some couples will be after, unfortunately the bed is quite hard. Great for solo travellers (because of the pool bar to meet people) & great for families. But I wouldn't recommend my parents stay here because of the annoying people selling you things everywhere you walk in Patong. It's also relatively noisy but that adds to the vibe that is Patong. The only major downside of this hotel is here's no free wifi, and the price is 150 baht for 1 hour. There's so many hotels and resorts to choose from in Phuket, but this truly is a great location.

  • Stayed December 2013, traveled solo
    • Value
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Helpful?
3 Thank AussieZydTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 22, 2013

Good morning

My daughter and I stayed at your resort from 15/12/13 to 20/12/13.


The hotel is beautiful and I see reviews that say there is no free wifi but we did no problem at all. The staff were absolutely wonderful and very respectful. Special thanks to the pool bar staff Tim, Jack and the crew - they are so entertaining and service was second to none. When we asked about local services they gave us great advice on where to go and what was a reasonable cost to pay. The restaurants they recommended must have been a local secret as we were the only westerners there and the food was fabulous! Highly recommend this hotel if you want to stay in a safe, central location on Patong beach. See you for our next trip! Thank you all so much! Happy New Year! Kate & Cecilia (Mum)

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
3 Thank Cecilia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banthai Beach Resort & Spa

Property: Banthai Beach Resort & Spa
Address: 94 Thaveewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Patong
#11 Romantic Hotel in Patong
#16 Spa Hotel in Patong
#18 Luxury Hotel in Patong
#19 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Banthai Beach Resort & Spa 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Banthai Beach Hotel Patong
Banthai Beach Resort And Spa
Banthai Beach Resort & Spa Patong, Phuket

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