Having never been to Thailand before, we were hesitant on the quality and location of the hotels. Imagine our surprise to have found such a beautiful hotel at such an awesome location!
The check in was a rather lengthy process after the long travel and the welcome drink was not great but not an unpleasant experience.
Our room was wonderful. We directly overlooked one of the pool bars and many an afternoon sat on the balcony watching the antics. We did venture to the bar a few times and the staff is absolutely amazing. The one bar tender actually knew which room we were in and this kind of freaked me out until he said he had seen us sitting on the balcony! I'd give a pass on the menu food at the bar and just stick with the munchies they offer - in great abundance.
We opted out of the breakfast so have no comment on that, but did enjoy going to Molly's right outside the gate. A decent breakfast for 100B (although coffee is not the greatest, this seems to be all throughout Thailand!)
The hotel was always clean and the staff very friendly. Our room was sometimes cleaned rather late in the day but never seemed to be a problem as we were out and about alot.
You couldn't ask for a better location. Close to the beach, close to Bangla but far enough away the noise was never an issue (other than the nightly fireworks - this was horrific but apparently it wouldn't have matter where you were in Patong)
The security is excellent and it was such a nice touch to have the guards salute you on entry and exit. One particular guard was exceptionally nice - he took the time to have a picture taken with my husband at the "drunks crossing" sign to make it look like he was arresting him!
The hotel was overbooked for several days. The front desk staff offered alternate hotels if you were willing. We didn't take them up on the offer as they didn't offer adequate compensation in our opinion.
The only downside (besides the fireworks!) would have to be the charge for wifi. I would expect a hotel of this caliber to include wifi. Not a deal breaker as we were able to get free wifi at Molly's when we went for breakfast (one would wonder why a small restaurant would offer it for free and a large hotel feels the need to charge ?? )
All in all a great experience and we will go back.
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- Also Known As:
- Banthai Beach Hotel Patong
- Banthai Beach Resort And Spa
- Banthai Beach Resort & Spa Patong, Phuket